Review Of Hotel Celestial Manor

this was my first stay everything was great food was nice ..room was nice.we enjoy alot will wish to visit again

The place was great, just the service could have been pretty much better , food was great, pool was also good

Property is good but confusion all around other hotel rooms are in the same property Staff are not well trained Food was nice Some issue regarding security that any outsider are accessible directly to room,food delivery partner are directly comming to room Lifts are shared and accessible to any outsider

Our stay at your hotel calestal mannor was excellent. Staff is good and well mannered. Hotel was clean. Restaurant are also very good. food at restaurant was excellent. Staff of hotel is very good. Hotel is far away from Lucknow station but Location was also very good. Facilities in hotel is good.

I have to express my profound dissatisfaction with my recent stay, which I can only describe as the worst hotel experience I have ever encountered. The issues began immediately upon my arrival and continued until the early hours of the morning. I was forced to switch rooms four times, ultimately giving up around 2 AM because I could not find a single room that met basic standards. Across these rooms, I experienced a non-functional air conditioning unit in every instance, a broken television in one, a complete lack of mobile network coverage in another, and in a separate room, the internet was not working. This meant I was unable to sleep throughout the entire night due to the unbearable heat. Beyond the room issues, the hygiene in the lobby was noticeably poor, further contributing to a truly pathetic overall experience. What was equally frustrating was the lethargic response from your staff. Despite their assurances that they would address the problems, there was a complete lack of follow-up. I was the one constantly chasing updates and initiating communication, but ultimately, I received no resolution or meaningful response from the hotel staff. It became too late in the night, and I was exhausted and simply had to give up. Given this extremely disappointing experience, I would never recommend your hotel to anyone.