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Review Of Hotel Benzy Palace

Andheri East, Mumbai | 2.8 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    108 Ratings, 79 Reviews

    excellent
    18%
    very good
    25%
    average
    28%
    poor
    12%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 2
    • 1
    • 5
    • 5
    • 4
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.1
    • Room3.1
    • Value For Money3.6
    • Food3.3
    • Facilities3.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly staff and convenient location near the airport. Some highlight the decent food options and complimentary airport transfers. However, comments reveal concerns about room cleanliness, small sizes, and inconsistent service. Many note that while it’s a budget-friendly choice for short stays, the quality and hygiene could be improved significantly. Overall, it seems suitable for transit, but expectations should be managed.

    Sort by:

    Positive first
    2.0

    hygiene

    mukund k.solo

    room quality and hygiene not good.cockroach and not clean bed sheets.food also bad

    Travel Month: Sep 2025

    Room: Standard Room

    1.0

    Terrible Stay

    santhosh s.solo

    Tiny room and they have cockroaches for company. when i informed front desk they denied to change my room and instead a boy was sent with a broom to clear them. Cockroaches kept appearing whole day.

    Travel Month: Aug 2025

    Room: Standard Room

    0
    sasidharan k.business

    Clean rooms excellent staff amazing food close to the airport very friendly atmos Clean rooms excellent staff amazing food close to the airport very friendly atmosphere

    Travel Month: Jul 2025

    Room: Standard Room

    5.0

    Great Sta

    siddharth m.couple

    Easy Checkin, Really loved the room and they have IRD till 11pm and checkout time at 12 pm is Great 😃

    Travel Month: Jun 2025

    Room: Standard Room

    4.0

    Good Stay

    akshay k.family with 1 kid

    Location was good cleanliness was upto the mark

    Travel Month: Jun 2025

    Room: Standard Room

    5.0

    A good place to sta

    sasidharan k.business

    Clean rooms, excellent food, very friendly and helpful staff, centrally located in Marol. Close to Mumbai Airport terminal 2

    Travel Month: May 2025

    Room: Standard Room

    3.0

    Average Stay

    shishir m.

    3. Although the rooms sizes were similar, we were allotted a older room, since the ac wasn't working in these rooms we were then allotted a new room with similar dimensions. We were a couple and only one bottle water provided

    Travel Month: Nov 2024

    Room: Standard Room

    3.0

    Just okay

    anish e.couple

    It’s an average hotel, but don’t expect even 2-star service. The cleanliness is just okay, nothing impressive. However, the staff is great, especially the friendly reception team. The food quality is poor and overpriced, but there are good restaurants within walking distance. You’ll also find local shops, salons, bakeries, and small vendors nearby. The hotel is safe, so no concerns about security. The rooms are very small, making it suitable mainly for solo travelers.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Standard Room

    5.0

    Best hotel at this price

    roshan.family

    Hotel service was very good and staff was too polite hotel is family friendly and their restaurant was good to. Hotel service was very good staff was to polite restaurant food was good to and hotel is family friendly

    Travel Month: Oct 2024

    Room: Standard Room

    5.0

    Benzy nice hotel to stay

    sasidharan k.loyalty-iconsolo

    A very nice hotel for transit stay or official visits. The staff are very friendly and the food is great.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Standard Room

    4.0

    Benzy palace

    amit k.family

    Hotel was good neat & clean. Restaurant is also good. Staff is supportive. Service is also prompt.

    Travel Month: Aug 2024

    Room: Standard Room

    1.0

    Terrible Stay

    manohar a.loyalty-icon

    Horrible service, rude employees, no hot water, stinking toilets, zero customer service.

    Travel Month: Sep 2023

    Room: Standard Room

    3.0

    Staff's are good

    sreekanth s.business

    Possible sides are staff's are good, neat and clean, negatives are old building, no choice for breakfast only porotta available

    Travel Month: Sep 2023

    Room: Standard Room

    3.0

    Average Stay

    vinodkumar.solo

    When i checked in, the basic requirement of a table and chair was not available in the room. When contacted the reception they have informed me that i should have put a separate request for this basic requirement.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Standard Room

    3.0

    Good location, but traffic noise is an issue

    martin d.couple

    Staff is courteous. Complimentary breakfast was just poori bhaaji. No eggs. No south indian. No coffee. No toast. Breakfast could be improved. Rooms are small.

    Travel Month: Jan 2023

    Room: Standard Room

    5.0

    Very good and decent place

    nitin r.loyalty-iconfamily

    Hotel was very clean and neat. Staffs are very friendly and they have their own resturant which is a added advantage you dont have to search for food in mid night. Food rates are very reasonable

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    4.0

    Food and hygiene

    mae f.solo

    Food was very good but charges was too much expensive. And feel like they are charging more due to i am not indian

    Travel Month: Nov 2022

    Room: Standard Room

    3.0

    Good

    monica.solo

    Average stay in the hotel near marol naka metro station

    Travel Month: Jul 2022

    Room: Standard Room

    2.0

    Bad behaviour

    ajitpal s.business

    I checked into the hotel at 11:00 pm but they did not have any room vacant. I kept waiting for the room till 12:00 am in the night.

    Travel Month: Jul 2022

    Room: Standard Room

    2.0

    Poor experience

    pasha m.couple

    Hotel is not 3 stars category. Furniture is old, linen is old and with stains, walls are unpainted. He did not have a separate non smoking room. Looks overall an rundown hotel.

    Travel Month: Jul 2022

    Room: Standard Room

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