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Review Of HOTEL BASANT

Lower Bazar, Shimla | 3 km drive to The Ridge of Shimla

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    654 Ratings, 417 Reviews

    excellent
    28%
    very good
    31%
    average
    23%
    poor
    8%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 4
    • 2
    • 4
    • 5
    • 4
    • 5
    • 3
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.6
    • Room3.5
    • Value For Money3.6
    • Food2.9
    • Security4.0
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    Reviews Summary

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    The property enjoys a prime location with easy access to the old bus stand and the lift to Mall Road, making it convenient for travelers. Guests appreciated the beautiful views from the balconies and noted the staff's politeness and helpfulness. However, cleanliness has been a recurring concern, with reports of untidy rooms and inadequate washroom facilities. The property's amenities are minimal, with no on-site dining, and the compact room sizes may not suit all guests.

    Sort by:

    Positive first
    4.0

    good

    akshey d.couple

    very good experience good time spent there very polite hotel staff 4 out of 5 !! one suggestion - increase Litt bit clean

    Travel Month: Aug 2025

    Room: Deluxe Room Without Extrabed

    2.0

    Poor Stay

    rajesh k.family

    Property is not upto the mark . property is very dirty TV without access of Dth services. however they have provided on asking. property is not maintained at all. but one thing is ok that staff is very positive and helping..

    Travel Month: Aug 2025 (3-Night Stay)

    Room: DELUXE ROOM

    4.0

    Good Stay

    akash d.family with 1 kid

    The hotel is good according to me because I like the classic and old design rooms, apart from this my father and mother liked the room here ... the rest of the hotel staff is also good yes, but in the hotel one has to talk to the staff for drinking water in the bathroom and for the TV That too for that... yes the view outside the room also looks very nice

    Travel Month: Aug 2025

    Room: DELUXE ROOM|Deluxe Room Without Extrabed

    2.0

    Poor Stay

    garima m.family

    the price is good as per location which is near to mall but the rooms are very dirty. they don't even keep water bottles. and staff call option is not there. it should have a price of 500 per room. not 1 k or 900 ( after gst ). I gave this poor rating as per price per room. if it would have been 500. i understood that u get this much of service for 500. the price is good as per location which is near to mall but the rooms are very dirty. they don't even keep water bottles. and staff call option is not there. it should have a price of 500 per room. not 1 k or 900 ( after gst ). I gave this poor rating as per price per room. if it would have been 500. i understood that u get this much of service for 500.

    Travel Month: Aug 2025

    Room: Deluxe Room Without Extrabed

    4.0

    hotel Basant, nice place

    couple

    nice hotel, good location, easy to reach, great place. good place to visit shimla.

    Travel Month: Jul 2025

    Room: Deluxe Room Without Extrabed

    • user photos
    4.0

    The staff was incredibly courteous, always ready to assist with any request. Special mention to the front desk team, who were very helpful i

    sanjeev s.family with 1 kid

    The staff was incredibly courteous, always ready to assist with any request. Special mention to the front desk team, who were very helpful i

    Travel Month: Jun 2025

    Room: DELUXE ROOM

    5.0

    Excellent Stay

    naveen v.family with 1 kid

    location was very good this place is economical and also very near to mall road and rig hotel experience was good food was also very tasty staff was cooperative also and there was special care of child also room was neet and clean there was a facility of hot water also

    Travel Month: Jun 2025

    Room: Deluxe Room Without Extrabed

    2.0

    Poor Stay

    amit g.family with 1 kid

    Poor service. TV not working. Wordrobe broken. Mat not available. Provide after asking. Breakfast available only after 7 am, not before that. Need to place order for lunch/dinner 3-4 hrs prior. No vegetable served in dinner, however, they confirmed about the. vegetable item while ordering.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: DELUXE ROOM

    • user photos
    5.0

    Excellent Stay

    vivek g.family

    nice very good location and very helpful staff very friendly good parking . tasty food .

    Travel Month: Jun 2025

    Room: Deluxe Room Without Extrabed

    5.0

    Excellent Stay

    abhishek.

    Food quality very good customer service also good

    Travel Month: Jun 2025

    Room: Deluxe Room Without Extrabed

    4.0

    Good Stay

    ankur.solo

    Location is good, room is good for 1 or 2 persons ..nice. .....................

    Travel Month: Jun 2025

    Room: Deluxe Room Without Extrabed

    2.0

    Poor Stay

    ankit p.family with 3 kids

    Very high rate according to property and rooms, very poor service from hotal . I book the delux room but hotal i rest in simple room Not single Fan in room . Third class hotal . I pay the delux room payment but I rest in simple room so request you my amount refund.

    Travel Month: Jun 2025

    Room: Deluxe Room Without Extrabed|DELUXE ROOM

    3.0

    Location is good and that’s it.

    samir s.family

    Location of the hotel is good. There is no restaurant in this hotel. Rooms are not well maintained. There is damp on the walls and ceiling. Service is good, as hey respond on call, although there is no intercom in the room.

    Travel Month: May 2025

    Room: Deluxe Room Without Extrabed

    4.0

    Good Stay

    sumit c.family with 1 kid

    location is very good. Hotel staffs are very humble. Hotel is good as budget. Have to meet 🐶 named SANU.

    Travel Month: May 2025

    Room: DELUXE ROOM

    • user photos
    • user photos
    • user photos
    1.0

    Very bad service

    solo

    The service was really bad, they mentioned the check out time is 12:30, however, they asked me to vacate before 11 am.

    Travel Month: May 2025

    Room: Deluxe Room Without Extrabed

    4.0

    Good Stay

    mehak t.

    Hotel was such nice and staff is also good helpful

    Travel Month: Apr 2025

    Room: Deluxe Room Without Extrabed

    4.0

    Cleaning and hygiene of the room.

    sikandar k.family with 2 kids

    cleaning is poor and some ceiling work was broken and was falling which was irritating. At the same time

    Travel Month: Apr 2025

    Room: DELUXE ROOM

    • user photos
    2.0

    Very bad experience

    hitesh d.family with 3 kids

    Worst experience. No hygiene no cleaning. Even bedsheets and pillows were so much dirty. No phone and tv facility was there.

    Travel Month: Apr 2025

    Room: DELUXE ROOM

    4.0

    Good Stay

    bhavtej s.family with 1 kid

    Best location near to Gurudwara Singh sabha and also near to lift to move mall road. Hotel staff very adjustable and helpful.

    Travel Month: Apr 2025

    Room: Deluxe Room Without Extrabed

    1.0

    Terrible Stay

    adarsh s.

    Lund

    Travel Month: Mar 2025

    Room: DELUXE ROOM

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