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Review Of Hotel Avenue

Sakinaka, Mumbai | 2.5 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    2.8
    Average

    67 Ratings, 44 Reviews

    excellent
    15%
    very good
    21%
    average
    22%
    poor
    15%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 3
    • 5
    • 5
    • 3
    • 2
    • 1
    • 1

    Rating Categories

    • Location3.3
    • Cleanliness3.1
    • Room3.2
    • Food2.0
    • Hospitality3.2
    • Value For Money3.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the prime location near Sakinaka metro station, making it convenient for transportation. Many have noted the property's clean rooms and good service, highlighting the helpful staff. Some have had positive experiences with food quality, particularly breakfast options. However, there are notable concerns about room size, cleanliness, and various issues with facilities.

    Sort by:

    Positive first
    3.0

    Average Stay

    charan s.solo

    Where I stay in hotel there good hospitality but old structure of hotel .there is need renovation and not intercom telephone thanks

    Travel Month: Oct 2025

    Room: Deluxe Ac Room

    1.0

    Room not available at 2am go

    sindhav v.family

    Hole my life biggest beed experience 2am hotel manager says room not available after we rich at the hotel

    Travel Month: Jan 2025

    Room: Deluxe Ac Room

    • user photos
    1.0

    Don't go there even if you get free access !!

    manish s.loyalty-iconbusiness

    The hotel is situated in an industrial area. The surroundings are completely filled with garbage. The manager also doesn't know about the exact bookings at his hotel. It's very compact and unclean. The rooms are in really bad condition. You will find cockroaches wandering around your room and bed. Consistent strange foul smell coming into your room. Don't expect any service from any of the hotel guys.

    Travel Month: Dec 2024

    Room: Deluxe Ac Room (Hourly)

    • user photos
    • user photos
    • user photos
    1.0

    Useless experience as per money charged

    pravin g.loyalty-icon

    Money charged was not as per Hotel given, locking room was challenging, tv was not working fine.

    Travel Month: Dec 2019 (3-Night Stay)

    Room: Standard Room

    2.0

    Poor Stay

    pushkar r.group

    Limited breakfast, lack of cleanliness and zero value for money

    Travel Month: Dec 2019

    Room: Standard Room

    3.0

    Poor experience!

    anushree g.group

    Not Worth money, expected a bit bigger room as per image shown on website

    Travel Month: Nov 2019

    Room: Standard Room

    2.0

    Poor Stay

    rohit o.family

    Tv not working, poor breakfast quality, no proper service, no drinking water provided

    Travel Month: Oct 2019

    Room: Standard Room

    2.0

    Noise all Around

    surya n.solo

    I stay at night for 4 hours. Hotel staff making lots of noise I can't even sleep. Required hotel staff must be trained.

    Travel Month: Oct 2019

    Room: Standard Room

    1.0

    Horrible experience

    subrata d.business

    It was a horrible experience. Drainage system was terrible, water was logged in the washroom. Ac was not working properly, water was not coming in the washroom, asked to take shower in another room, staff behavior was also very bad. Except the good location, it is a really bad hotel.

    Travel Month: Jun 2019 (3-Night Stay)

    Room: Standard Triple Room

    1.0

    Bad location

    dhaval k.group

    The location of the hotel is in a very bad location its near to Sakinaka metro station but very poor and they provide nothing like dental kite etc and rooms are not so good, soap is very bad, shampoo is just 1 pouch in the room.

    Travel Month: Jun 2019

    Room: Standard Room

    1.0

    Very disappointing

    dileep k.family

    Unhygienic bathroom and dirty linen were used for bedding. The behavior of the room boy was not good and the cost of tea was high.

    Travel Month: Jun 2019

    Room: Standard Room

    2.0

    All over location was good

    vikram l.group

    I am very disappointed for staff the room we booked they give us after 4 hours. We suffered four hours in little room I Am very disappointed with this.

    Travel Month: Apr 2019

    Room: Standard Triple Room

    Hotel Avenue has replied on Wed May 15 15:20:36 IST 2019

    Greetings from Hotel Avenue, thank you for the review, we are very sorry for inconvenience caused to you. We have noted the concern raised by you and will definitely Look into the issue. Hope to serve you again in near future.

    5.0

    Excellent Stay

    swastik a.

    All over good staff and room quality. Great place near by any type of transportation.

    Travel Month: Sep 2018

    Room: superior Room

    Hotel Avenue has replied on Wed May 15 14:53:34 IST 2019

    Greetings from Hotel Avenue. We are pleased to receive your review. We are glad that you enjoyed superlative service from our staff members and your generous Comments have been shared with them. We thank you for choosing to stay with us. Looking forward for your next visit. Thank you

    1.0

    Terrible Stay

    harshang t.

    Worst service, don't waste your time and money also.

    Travel Month: Aug 2018

    Room: Deluxe Tripple Room

    1.0

    Not good

    george j.

    Room was very small. Not even space to walk.

    Travel Month: Aug 2018

    Room: Deluxe Room

    Hotel Avenue has replied on Wed May 15 14:59:48 IST 2019

    Greetings from Hotel Avenue. We are pleased to receive your review. I See that you were not happy with the room we are very sorry For inconvenience caused to you. Would like to inform you that rooms are sufficient as per the occupant and and we also have higher category rooms in our Hotel which Is much bigger. Different room category has different size. Looking forward to serve you again. Thank you.

    5.0

    Stay

    khushboo g.loyalty-icon

    It was an amazing experience. Location was prime. Loved it.

    Travel Month: Jun 2018

    Room: Deluxe Room

    Hotel Avenue has replied on Wed May 15 15:23:15 IST 2019

    Greetings from Hotel Avenue. We are pleased to receive your review. Its good to know that you found our hospitality value for your stay and money. We look Forward to impressing you again with our impeccable hospitality. Looking forward to serve you again. Thank you.

    3.0

    Simple hotel near to international airport T2

    sin y.solo

    I had a bad experience. The auto fr airport did not turn on meter and wanted to cheat me. Upon arrival at hotel he charged me 150. I saw on ola it was only 39. So I went to reception to get help. The lady said "sir, you must understand this is india". Such distasteful words coming fr a hotel operator who shd be welcoming tourists instead of siding a tout. I had proof of the ola screenshot. Finally I paid 50. This explains the low rating on service.

    Travel Month: Mar 2018

    Room: superior Room

    Hotel Avenue has replied on Wed May 15 15:28:38 IST 2019

    Greetings from Hotel Avenue, thank you for the review, we are sorry for inconvenient caused to you. We have noted the concern raised by you and will definitely Look into the issue. Hope to serve you again in near future.

    4.0

    Value for Money !!

    sunil a.family

    The room was good, service was per our expectation. Located close to the Airport with complete value for money. The hotel is small. However, the guests are treated well by the hotel staff. Only concern was that the room was missing on natural light and ventilation. All other factors were good and up-to the expectation.

    Travel Month: Jul 2017

    Room: superior Room with Breakfast

    Hotel Avenue has replied on Wed May 15 15:30:56 IST 2019

    Greetings from Hotel Avenue, we are pleased to receive your review. Its good to know that you found our hospitality value for your stay and money. We look Forward to impressing you again with our impeccable hospitality. Looking forward to serve you again. Thank you.

    4.0

    satisfied with the stay

    tarun.loyalty-icongroup

    The rooms were quite clean and aesthetic. Room service was also good and location is very near to SakiNaka metro station. We faced a few problems in the room such as flowing roof and Insect in the bathroom due to monsoon.

    Travel Month: Jul 2017

    Room: superior Room with Breakfast

    Hotel Avenue has replied on Wed May 15 15:34:57 IST 2019

    Greetings from Hotel Avenue. We are pleased to receive your review. Our location and room service makes it very convenient for our guests and we are glad that it added value To your stay. We have noted the concern raised by you and will definitely Look into the issue. Hope to serve you again in near future.

    3.0

    Not recommend, pictures are different

    froyed.group

    Not recommend, pictures are different and actual room is far different, location is fine, service was OK type. Can't stay with female friend, makemytrip service call is seriously **** all, I tried many times but not able to connect, thank you

    Travel Month: Apr 2017 (3-Night Stay)

    Room: Superior Room

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