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Triplicane, Chennai | 2 km drive to Marina Beach
356 Ratings, 156 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property shines with its prime location near Marina Beach, making it super convenient for guests. Visitors frequently rave about the courteous and helpful staff, alongside the tasty vegetarian and non-vegetarian food at reasonable prices. Rooms are generally clean and equipped with essential amenities. Although some bathrooms need improvement and attention, the overall ambiance is very welcoming. A solid choice for those seeking a pleasant experience in Chennai!
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Good Stay
Good Location Reasonable Price Decent Breakfast Near to Marina Beach
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Mon Sep 22 11:01:27 IST 2025
Dear Mr.Navaneetha Krishnan, Thank you for sharing your feedback. We are glad to know you enjoyed our convenient location, reasonable pricing, and breakfast service. It’s wonderful that our proximity to Marina Beach added to your experience. We look forward to welcoming you again soon. Warm regards, Kiran V
Stay is very comfortable and rooms are clean and tidy.
Stay is very comfortable and rooms are clean and tidy. Staff is friendly and helpful.
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Mon Sep 22 11:02:37 IST 2025
Dear Mr.Rajendra Sriramoju, Thank you so much for your kind feedback. We are delighted to know that you had a comfortable stay and found our rooms clean and tidy. Our team is always happy to assist and make our guests feel at home. We truly appreciate your support and look forward to welcoming you again soon. Warm Regards, Kiran V
Nice property
Neat & clean place, good food, very friendly & geloful staff, location is also good Neat & clean place, good food, very friendly & helpful staff, location is also good
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Thu Aug 07 20:18:44 IST 2025
Dear Mr.Tushar, Thank you for your feedback. We are delighted that you had a pleasant stay with us and we look forward to welcoming you back to Arunaachalaa Resiidency on your next visit to Chennai Regards, Kiran.V
Excellent Stay
it’s very nice n neat place along with very convenient for travelling across the city
Room: Deluxe Superior Room
Average Stay
My experience was neutral, location is good near Chepauk stadium and Marina beach rooms are okay the restaurant could have been better. My experience was neutral, location is good near Chepauk stadium and Marina beach rooms are okay the restaurant could have been better.
Room: Deluxe Elite Room
Worst stay!!!
I had a terrible experience. Right from the check-in to check out. I had checked in alongwith my family in the night. Had tried to contact the hotel reception many times but no one replied. When we arrived at hotel, the receptionist informed that he was too busy to attend the calls. We were shown our room which smelled of smoked cigarettes, though we had asked for non smoking room. When argued, he showed us another room, which he said wasn’t listed in MakeMyTrip,and asked for ₹1500( without any bill) for upgrade. We checked in to that room after paying. This time, the washroom was smelly. Even after paying ₹5200, the room didn’t even have basic amenities like tea bags or cups, the room had seepage marks all over the ceiling and there were even cockroaches moving around the bed.. at the time of checkout, there was no one to help us with the luggage. The food was pathetic and overpriced. Half of the things are not available.
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency
Dear Mr Vineeth, Thank you for sharing your feedback. We sincerely regret that your recent stay did not meet your expectations. We would like to address the concerns you’ve raised and also clarify a few important points:You had originally booked an Elite Deluxe Double Room with an extra mattress. Upon your request for a better room, we offered an upgrade to our Executive Room, which was not listed on the MakeMyTrip portal. This upgrade was provided for ₹1500, as informed and agreed upon at check-in.Regarding the cigarette smell in the first room, we were not informed at the time. Had we known, we would have been happy to address the issue immediately or offer alternatives more proactively.We regret the condition you found in the upgraded room. Cleanliness is a top priority for us, and your feedback has been shared with our housekeeping team for urgent review and action.At the time of checkout, we noted that your departure was around 1:30 PM, whereas our standard checkout time is 11:00 AM. Despite the nearly 2.5-hour extended stay, we charged only ₹1000 instead of the applicable half-day rate, as a gesture of goodwill.We also provided the billing documentation. WarmRegards, Kiran V
Average Stay
Room was good and clean, customer behaviour was not polite or rough .food isbelow average what I feel and room was average .
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Tue Jun 17 13:09:18 IST 2025
Dear Mr.Rahul UK, Thank you for taking the time to share your feedback. We’re glad to hear that you found the room clean and comfortable. However, we’re truly sorry to learn that your experience with our service and food did not meet your expectations. We take your comments seriously and will work with our team to improve customer interaction and food quality. Your input helps us grow and serve our guests better. We hope to have the opportunity to welcome you again and provide a better experience. Warm regards, Kiran V
Good Stay
Hotel is located near Chepok Cricket Stadium, nice ambiance, and humble hotel management staff, nice t stay with family also.
Room: Deluxe Superior Room
Hotel Arunaachalaa Resiidency has replied on Tue Jun 17 13:06:53 IST 2025
Dear Mr.Vishal Sakpal, Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay at our hotel and appreciated the ambiance, our proximity to Chepauk Cricket Stadium, and the hospitality of our team. It’s wonderful to know that you found our place suitable for family stays as well. We truly value your feedback and look forward to welcoming you again soon! Warm regards, Kiran V
Terrible Stay
Water supply in washroom is not good. Water doesn’t come for most of the time I have informed to management as well but no measures were taken
Room: Deluxe Superior Room
Hotel Arunaachalaa Resiidency has replied on Thu Apr 10 13:00:45 IST 2025
Dear Mr.Pavan Kumar, Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience you experienced with the water supply during your stay. We understand how important this is for our guests' comfort, and I regret that this issue impacted your experience. Please know that we have already escalated this matter to our building management once again and are actively following up to ensure it is resolved as soon as possible. We truly appreciate your patience and understanding. Your feedback helps us improve, and we hope to have the opportunity to host you again in better conditions. Warm regards, Kiran V
Property with lots of promise and potential.
It’s a pleasant place to stay, especially if you like to frequent Marina Beach. Well connected. The staff were courteous and helpful, making the stay comfortable. Toilets rolls were not available but provided immediately on request. Both vegetarian and non vegetarian food were excellent and reasonably priced. Didn’t feel the need to look for food elsewhere. Would feel nice if the towels were bleached & whiter looking. Noticed that some of the rooms were under renovation. Hopefully, a few nicks here and there will be ironed out. All in all, great value for your bucks.
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency
Dear Mr. KL Moses, Thank you so much for your kind and detailed review! We're delighted to hear that you had a comfortable stay and enjoyed the convenience of our location near Marina Beach, as well as the food and hospitality provided by our team. We appreciate your constructive feedback as well. We're currently in the process of upgrading our property, and your comments help us focus on the right areas — including ensuring fresh, white towels and keeping rooms well-maintained. We're also glad the team could quickly assist with your request for toilet rolls. It was a pleasure having you with us, and we hope to welcome you back again soon for an even better experience! Warm regards, Kiran V
Average Stay
Compared to amount amenities very low entrance very old room size is very small bathroom kit not ti much.
Room: Deluxe Superior Room
Hotel Arunaachalaa Resiidency has replied on Thu Apr 10 13:10:51 IST 2025
Dear Mr. Ajay Sharma, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations in terms of amenities, room size, and overall value. We understand how important these aspects are to our guests and will definitely take your comments into consideration as we continue to improve. Please know that we’re in the process of updating parts of the property, and your insights help us identify where to focus our efforts. We hope to have the chance to welcome you again in the future and provide you with a much better experience. Warm regards, Kiran V
Average Stay
Prime Location, Near to Marina Beach food Quality & Service is okay Amenities alo okays....
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Thu Apr 10 13:04:47 IST 2025
Dear Mr.Navaneetha Krishnan, Thank you for sharing your feedback with us. We're glad you appreciated our prime location near Marina Beach and found the food quality, service, and amenities to be satisfactory. We're always striving to provide the best possible experience, and your input helps us understand where we can improve. We hope to welcome you again soon and offer you an even more enjoyable stay! Best regards, Kiran V
service jabba nsbs
Did not get any service with polite manner Ian stay in 2 hours extra they charged full amount this is n
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Thu Apr 17 12:44:50 IST 2025
Dear Mr.Medisani Mahipal Reddy, Thank you for your feedback. We're truly sorry to hear that you felt the service was not polite. We always strive to treat all our guests with respect and care, and we regret if your experience was otherwise. Regarding the late checkout, according to our policy, the standard checkout time is 11:00 AM. However, you asked to stay until the evening, which falls well beyond the grace period. As such, it is considered an additional day, and we applied the next day's tariff accordingly. We always aim to be transparent with our policies and ensure fair treatment for all our guests. We hope for your understanding and would love the opportunity to welcome you again with an improved experience. Warm regards, Kiran V
A okay budget hotel
businessI was in a deluxe room. The room was spacious. Having most of the amenities. The hotel needs to improve in following areas: 1. Kindly provide toiletries on regular basis. 2. stability of wi fi needs improvement 3. tea and coffee maker's to be provided 4. The buffet breakfast is very much repeated every day. also try to provide eggs dishes as you have a non veg restaurant in house. currently most of the rooms are in renovation stage.
Room: Deluxe Superior Room
Hotel Arunaachalaa Resiidency has replied on Thu Apr 17 12:47:51 IST 2025
Dear Mr.Nilanjan Halder, Thank you so much for taking the time to share your feedback. We’re glad to know you enjoyed the spacious Deluxe Room and appreciated the amenities we offer. We also sincerely appreciate your constructive suggestions. Please allow us to address the points you’ve mentioned: Toiletries: We will ensure that toiletries are replenished regularly and promptly during your stay. Wi-Fi Stability: We are currently working with our service provider to improve the Wi-Fi stability and speed. Tea/Coffee Maker: We have taken note of your request and will consider adding tea/coffee makers in all rooms soon. Breakfast Variety: Thank you for your suggestion regarding the breakfast. We will review the current menu and work on including more variety, including egg preparations. As you rightly mentioned, some areas of the hotel are currently under renovation as part of our efforts to enhance guest comfort and experience. We truly appreciate your patience and understanding. We value your feedback and hope to welcome you again soon with an even better experience. Warm regards, Kiran V
Horrible stay in a poorly maintained hotel.
We are with our family. They use to demand payment of our bill for meals frequently. Bathroom fittings are very very poor.
Room: Deluxe Superior Room
Hotel Arunaachalaa Resiidency has replied on Thu Apr 17 12:50:31 IST 2025
Dear Mr.Ashok Mukherjee, Thank you for taking the time to share your feedback. We truly value all our guests and are sorry to hear that your experience did not meet expectations. We apologize for any inconvenience you faced regarding the billing process. Our intention is always to ensure clarity and transparency, and we’re looking into how we can make this process smoother and less intrusive for our guests. We're also very sorry to hear about the condition of the bathroom fittings. Your comments have been shared with our maintenance team, and we are actively working on improvements to provide a better experience for all our visitors. We appreciate your feedback as it helps us improve. We hope you’ll consider giving us another opportunity in the future. Warm regards, Kiran V
Terrible Stay
This is second time we stayed at this hotel less than an year. Completely different experience second time. Rooms are not cleaned and washrooms worst. Towels are like cleaning cloths. Worst maintenance.
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Thu Feb 20 13:19:13 IST 2025
Dear Chaitanya Talasila, "We sincerely apologize that your second stay did not meet your expectations. Providing a clean and comfortable experience is our priority, and we regret that we fell short this time. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements. We would love the opportunity to make things right—please reach out to us directly so we can discuss your experience further. We truly appreciate your feedback and hope to regain your trust in the future." This response shows concern, takes responsibility, and encourages further communication without being defensive. Let me know if you'd like to adjust it further! Regards, Kiran V
Good stay, beach is not far away. Clean room
businessGood for a short stay. Rooms are clean. Staffs are supportive. They have restaurant. Easy check in check out
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Sat Feb 01 09:07:00 IST 2025
Dear Mr.Ganeshkumar Janardhan, Thank you for your kind review! We're glad to hear that you found our place clean, our staff supportive, and the check-in/check-out process smooth. It’s also great to know you appreciated our restaurant. We hope to welcome you again for another stay in the future! Best regards, Kiran V
Average Stay
Very Good Location. Just 1 Km Away to Marina Beach. Breakfast is Satisfactory. Service is Very Good. Amenities also Good
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Thu Apr 17 12:52:56 IST 2025
Dear Mr.Navaneetha Krishnan, Thank you so much for your kind words! We're delighted to hear that you enjoyed our location near Marina Beach and that you were satisfied with the breakfast, service, and amenities. Our team works hard to provide a comfortable and memorable experience for all our guests, and your feedback truly means a lot to us. We look forward to welcoming you and your family again soon! Warm regards, Kiran V
A middle class hotel
businessThe location is nice, food was good but the amenities and service was not upto the mark! i am a senior citizen of 69 yrs and a patient of cold with breathing troubles; i checked in on 16/01 and checked out on 19/01 but could not get running hot water from the beginning! hot water was served in a bucket twice after shouting over phone for one hour only. They changed my room in the last night but the seat cover of the commode was broken.
Room: Deluxe Elite Room
Hotel Arunaachalaa Resiidency has replied on Thu Jan 23 12:08:59 IST 2025
Dear Mr.Debasish Ray, Thank you for sharing your detailed feedback. We are truly sorry to hear about the challenges you faced during your stay, particularly with the hot water availability and the condition of the facilities. These experiences are far from the standard of service we strive to provide to our valued guests. We understand how crucial amenities like hot water are, especially for someone with specific health concerns. It’s disappointing to know we were unable to meet your expectations, and we sincerely apologize for the inconvenience caused. Your feedback about the bathroom facilities has also been noted, and we will address these issues with urgency to prevent future occurrences. We appreciate you highlighting the positives, such as the location and food, and we hope these aspects provided some comfort during your stay. Your concerns are very important to us, and we will use your feedback to ensure improvements in our services and amenities. If you have any additional suggestions or would like to discuss your experience further, please feel free to reach out to us at [contact information. We would love the opportunity to welcome you back and provide you with a much-improved stay in the future. Warm regards, Kiran V
Poor experience
soloNo hot water and no pressure in the flush on 2nd day
Room: Deluxe Superior Room
Hotel Arunaachalaa Resiidency has replied on Sat Feb 01 09:05:00 IST 2025
Dear Mr.Dinkar Sirsi, Thank you for your feedback. I sincerely apologize for the inconvenience you experienced with the hot water and toilet flush during your stay. I understand how important these amenities are, and I truly regret that they did not meet your expectations. We have already addressed the issue to ensure it does not happen again for future guests. I appreciate you bringing this to our attention, and I hope to have the opportunity to host you again in the future with an improved experience. Best regards, Kiran V
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