The property's location is a big selling point, being close to Haridwar station and local eateries. Many guests praised the staff for being friendly and helpful. However, reviews highlighted issues like small and unclean rooms, malfunctioning amenities, and poor room service. Several guests faced problems with maintenance, including dirty washrooms and broken fittings. While some appreciated the cleanliness, others found it lacking and criticized the overall experience, citing it as not worth the price.