The property has a prime location near Ajmer railway station and Dargah, making it convenient for travelers. The rooftop restaurant, Ambrosia, receives praise for its ambiance and food quality. Guests appreciate the helpful and friendly staff, though service quality varies. However, many reviews point out significant cleanliness issues, poorly maintained rooms, and unreliable amenities like AC and hot water. The overall experience seems hit-or-miss, with some rooms being decent but others described as dirty and uncomfortable.