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Review Of Himalayan Gateway Residency

Mall Road, Darjeeling | 9 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.4
    Good

    19 Ratings, 18 Reviews

    excellent
    26%
    very good
    37%
    average
    5%
    poor
    11%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 5
    • 5
    • 1
    • 4
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location2.8
    • Cleanliness3.5
    • Room4.0
    • Value For Money3.2
    • Food3.7
    • Facilities3.1
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    Review Summary

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    This property boasts a decent location near Mall Road, making it convenient for some. Guests appreciate the friendly and helpful staff, and many rooms offer good views and ventilation. However, access can be challenging, especially for elderly guests, as there are no lifts and services like food are limited, often requiring pre-ordering.

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    Positive first
    2.0

    It's terrible!

    sayantani d.solo

    Location is near mall road but not reachable by car. It's difficult for elderly people and children. Rooms are at 2nd floor and 3rd floor which is again very difficult for all. Stairs are small. Rooms have some basic amenities. No restaurant. Food available only on preorder which was the worst thing we faced. No room service, bed tea u can avail after 8 am. Breakfast also not available as per your choice. Meal only egg meal. Room heaters available at 400- that also we took at night around 9 pm and at the morning they took it back stating reason that their owner is old and he need that. Most unprofessional behavior and not humble at all. I need to rush outside for food as my child was hungry and they couldn't provide lunch. I will not recommend this hotel to anyone. Very poor.

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Deluxe Room (only double person)

    1.0

    Worst experience ever

    abu s.couple

    We had booked a deluxe room for 3 days. On the first day they had given a standard room instead of deluxe. For the last 2 days they changed to deluxe. They were turning off the geyser again n again. There was no recharge for the tv channels for the last 2 days. For wifi there was no internet connection. There were no proper food facilities.

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Deluxe Room (only double person)

    • user photos
    • user photos
    • user photos
    5.0

    The room provided to us was beautiful and beautiful view

    alpana s.group

    The staff is very helpful and looked after all our needs as we were single girls traveling. They came to pick us up as we couldn't find the property

    Travel Month: Oct 2022

    Room: quadruple Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    prasanta s.family

    Worst hotel if you are recommending this type, soon you are to sure to be rated third class app.

    Travel Month: Jun 2022

    Room: Super Deluxe room

    4.0

    Near by Chowk Rasta

    tenzin p.couple

    Had some problem finding the hotel, because Google map was taking us to different location. After asking few people, reached the destination. Location was better than what Google map was showing. Room was comfy and view from room was great. What I liked the most was the ventilation. Staffs way of talking was good and professional. Nice stay.

    Travel Month: Jan 2020

    Room: Deluxe Double Room

    4.0

    Good Stay

    pooja r.family

    Near by mal Road, good service

    Travel Month: Oct 2019 (3-Night Stay)

    Room: Standard Room

    5.0

    Excellent Stay

    pankaj.

    Location was not so good, it was near to a very untidy place.
    Overall good experience. Room was more expensive than average price in darjeeling.

    Travel Month: Jul 2018 (4-Night Stay)

    Room: Standard Double Room

    5.0

    Excellent and well organised

    kiran s.

    Excellent and well organised property, the OYO attendant was very helpful and the hotel staffs were friendly too.
    The OYO attendant Was polite and very helpful while checking in.

    Travel Month: Jun 2018

    Room: Standard Double Room

    5.0

    Very good hotel

    binod.other

    Wonderful hotel, Very good response from the staff. Clean & hygine. Though the location is not perfect & difficult for senior citizens to reach the hotel but one can't expect more than this from this much of money.

    Travel Month: Mar 2018

    Room: Standard Double Room

    4.0

    Overall good

    suraj a.family

    Room is good. Location good. Beside mall. Hotel service is good. All facility were available here.

    Travel Month: Feb 2018

    Room: Deluxe Room (Four Bed)

    4.0

    Far from Chowk bazar

    ruturaj.group

    Good room service but hotel is far from the Chowk bazar.

    Travel Month: Jan 2018

    Room: Deluxe Double Room

    1.0

    Very bad service, dirty room .. Location very poor

    sachidanand.couple

    All bad. Service very bad. Tea drank very poor. Location very poor. Room given was at top.

    Travel Month: Dec 2017

    Room: Deluxe Double Room

    4.0

    Value for money ..

    anirban b.family

    Experience is really good, but I give 4 star as a total. Room cleaning is not good, and corner roosted by hotel) are damp and dark (no sunlight). Other services are really good, most of all staff are excellent and food was marvelous . Cook Great. View roosted for last day) are very nice.

    Travel Month: Dec 2017 (3-Night Stay)

    Room: Standard Double Room

    3.0

    Excellent place and good hotel for stay

    avijit s.couple

    All are good, good behaviour from staff, well furnished room, no complain against the room and services, but it took a time of 10 minutes to reach mall road by footballing. Not too far from centre as mentioned on other reviews. Totally false information provided by some other person on review. All are good.

    Travel Month: Dec 2017

    Room: Standard Double Room

    1.0

    Not worth of your money

    moumita.family

    The hotel is too far from the mall road. It is very hard for a aged person to climb the hilly road about 10-15 minutes & tp reach the hotel. Hotel reception is situated on the 2nd floor that is too painful. There are many more good hotels near mall road which are far better than this hotel. Restaurant facilities also not available. Sometime the gyser doesn't work.

    Travel Month: Dec 2017

    Room: Deluxe Room (Four Bed)

    2.0

    Average

    prathibha r.family

    We had booked our room through MMT. Our room was in the 4th floor and the hotel doesn't have a lift facility. Also it is too far from the center. We had to walk to the center every time for breakfast and lunch. Also, the approach road was very bad.

    Travel Month: Dec 2017

    Room: Deluxe Room (Four Bed)

    4.0

    Nice stay.

    ashwani k.couple

    Good stay but location of hotel is not reached by any vehicle. Travel approx 300 Mtr by foot.

    Travel Month: Dec 2017

    Room: Deluxe Double Room

    4.0

    Ditto as shown in MMT

    abhishek r.group

    Nearly 3 to 4 mint walking distance from chaurasta, Darjeeling. WiFi was available with weak connection. Rest was same as shown in MMT. Very neat & clean hotel, staff were very cooperative no doubt

    Travel Month: Oct 2017

    Room: Deluxe Double Room

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