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Review Of Heera Crystal Inn

Dampier Nagar, Mathura | 3 km drive to Sri Krishna Janmabhoomi

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    3.2
    Good

    45 Ratings, 19 Reviews

    excellent
    22%
    very good
    18%
    average
    29%
    poor
    20%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 3
    • 2
    • 4
    • 2
    • 2
    • 3
    • 5

    Rating Categories

    • Cleanliness3.4
    • Room3.5
    • Value For Money3.4
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    Reviews Summary

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    The property has mixed reviews, with some guests appreciating the clean, well-maintained rooms and tasty food, praising the quick service and helpful staff. However, significant concerns arise with unclean linens, malfunctioning amenities like intercoms and lifts, and unpleasant odors. Issues with slow room service, lack of basic supplies, and general upkeep also stand out. Despite its good location and potential, the property seems to need serious improvements in cleanliness and service.

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