Hotel Goverdhan Palace

Everything was perfect... From location to staff and Service... Some renovation/ repair required overall it was a pleasant stay with family Everything was perfect... From location to staff and Service... Some renovation/ repair required overall it was a pleasant stay with family 😊

Property location is good but rooms is old furniture and old building

I booked for 2 nights but I checked out in one day due to horrible service ,worst staff behavior, Zero hygiene

Its a very disappointing The stay was far from comfortable Its quite disheartening when you're paying expecting a certain level of quality and it doesn't meet the mark. It's definitely frustrating when room maintenance is lacking, and unprofessional staff can really detract from the overall experience. To top it off, food quality is also not upto the mark just adds to the disappointment. I feel the price i paid was significantly higher than the value i received in terms of the room condition, service, and even the food.

hotel furniture is too old ....but service is too awesome... restaurant service is too good.........88

Basic facilities are not avaialable, emenities in room are not available, Food taste are worse, and in night paranormal activities are happens

cleaning is not well . old hotel . according to service price is very high. bathroom is not clean so much .

Yes

The stay was very bad the rooms were not that much good as shown in photos not recommended and the service is ok

Very friendly environment. Staff is supporting & good! Food is delicious but a little bit expensive. Stay was good.

location is easily reachable. very less( only one room attendant) workers. reception service not good. no service while check out. night security no use. we stayed for three days. nobody has come for room and bathroom cleaning. I don't recommend this property for my future stay.

The ambience and room was very good.

It is a nice property but it is an old one that's good. It is also very spacious . Secure and good staff

I was booked hotel for two days by hotler refuse to give room for two days. On that time customer care support of mr. Mukul was excellent. He make my-trip excellent and change hotel on immediate and other hotel service and room was excellent. Thanks make my trip to make my trip excellent.

“had a pleasant stay at this hotel. the rooms were clean and comfortable, and the staff was courteous and helpful. the location was convenient, making it easy to explore the area. the food was good, though there’s room for improvement in variety. a couple of minor issues with amenities, but overall, a great experience. would definitely recommend it for a relaxing stay. ⭐⭐⭐⭐”

Terrible

Worst food, room ac not working, room door not locked properly. Hotel is like some haunted house!

Extra charges of rs. 560 have been taken as early check in. The manager was very rude and not co-operative. The room was also not in good condition. I personally refer to all people visiting mathura not to stay at this hotel rather they should stay at any hotel near mathura bus stand.

Worst hotel experience ever. The service was terrible, and the location is far from anything convenient. The staff were rude and completely unhelpful, which just added to our frustration. On top of that, the food was overpriced—200rs for 2 boiled eggs…Like seriously?? They rate themselves 3star but it’s not worth of even a 1 star. The rooms are not at all maintained.This place completely ruined our trip. If you want to enjoy your vacation, avoid this hotel at all costs.

Overall our experience was okay. The rooms are decent but slight far from railway station. The service was good.