The property has mixed reviews from guests. While some mention delicious food and supportive staff, others highlight poor cleanliness with cockroaches and dirty washrooms. The late check-out policy seemed to disappoint some, leading to extra charges. However, a few appreciated room maintenance and the convenience of ordering food on-site. Overall, guests had varied experiences, leaning towards dissatisfaction with aspects like hospitality and cleanliness, despite some good points about food and service.