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Hotel Rama Palace

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Hotel Rama Palace
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About Property

Situated in pious land Mathura, bustling city that sees Krishna-Bhakts or devotees in large numbers all through the year, Hotel ...Read more

Amenities

  • amenities-ratingIconAmenities rated 2.8 by guests
  • Butler Services
  • Smoking Rooms
  • Power Backup
  • Elevator/Lift
  • Refrigerator
  • Housekeeping
  • + More Amenities

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+91

AC Standard Room

Fits 2 Adults

  • Cancellation Icon
    Free Cancellation till 24 hrs before check in
    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    26 Oct11:59 PM
    27 Oct11:59 AM
    28 Oct11:59 AM
    Check-in

3,000Per Night:

1,708+ 205 taxes & fees
Per Night for 2 Adults 3,000
Discount by the Property- 840
Deal Code   MMTSMARTDEAL- 452
Total (Taxes Extra) 1,708
3.0
Good(1001 RATINGS)
Dholi Pyau

Dholi Pyau

3.9 km drive to Sri Krishna Janmabhoomi

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 9 AM

Check-in date
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Rooms, Guests

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super package
Enjoy Free Breakfast throughout your stay for just ₹285 more!

SUPER Deluxe Room AC

  • 144 sq.ft (13 sq.mt)144 sq.ft (13 sq.mt)
  • 1 Double Bed1 Double Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Bathroom
  • In-room Dining
  • Housekeeping
  • Air Conditioning
  • Room Service

More Details

Room With Free Cancellation | Breakfast only
  • Free Breakfast
    Free Breakfast  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 26 Oct, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    26 Oct11:59 PM
    27 Oct11:59 AM
    28 Oct11:59 AM
    Check-in

More Details

3,500

1,993

+ 239 taxes & fees Per Night

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2 Room Types

  • Free Cancellation
  • Breakfast Included
  • Book with ₹0 Payment

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    Opt for a free cancellation rate.

AC Standard Room

  • 200 sq.ft (19 sq.mt)200 sq.ft (19 sq.mt)
  • 1 Double Bed1 Double Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Bathroom
  • Telephone
  • TV
  • Toiletries

More Details

Room With Free Cancellation
    Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 26 Oct, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    26 Oct11:59 PM
    27 Oct11:59 AM
    28 Oct11:59 AM
    Check-in

More Details

3,000

1,708

+ 205 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Free Breakfast
    Free Breakfast  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 26 Oct, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    26 Oct11:59 PM
    27 Oct11:59 AM
    28 Oct11:59 AM
    Check-in

More Details

3,900

2,220

+ 266 taxes & fees Per Night

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SUPER Deluxe Room AC

  • 144 sq.ft (13 sq.mt)144 sq.ft (13 sq.mt)
  • 1 Double Bed1 Double Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Bathroom
  • In-room Dining
  • Housekeeping
  • Air Conditioning
  • Room Service

More Details

Room With Free Cancellation | Breakfast only
  • Free Breakfast
    Free Breakfast  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 26 Oct, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    26 Oct11:59 PM
    27 Oct11:59 AM
    28 Oct11:59 AM
    Check-in

More Details

3,500

1,993

+ 239 taxes & fees Per Night

Book with ₹0

Exclusive Offer - DBS Credit Card, Get 663 Off SELECT TO AVAIL

Login Now and get this for ₹1,968 or less

Hotel Rama Palace Location

location iconLocation rated 3.4 by guests

What guests said

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The property's location is convenient, being near Mathura railway station, which is highlighted positively in many reviews. Guests appreciated easy access to transport and nearby markets. However, some mentioned that the area is crowded and not close to religious places of interest, impacting their overall experience.

Property Rules at Hotel Rama Palace

Check-in: 12 PM Check-out: 9 AM
  • Unmarried couples allowed
  • Local ids not allowed
  • Primary Guest should be atleast 18 years of age.
  • Groups with only male guests are not allowed at this property
  • Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Smoking within the premises is not allowed
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

Hotel Rama Palace Photos by Guests

  • +225 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
3.0
Good

1001 Ratings, 588 Reviews

excellent
33%
very good
17%
average
19%
poor
15%
bad
16%

Last 10 Customer Ratings (Latest First)

  • 1
  • 1
  • 1
  • 1
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1

Rating Categories

  • Location3.4
  • Cleanliness3.0
  • Room2.9
  • Value For Money3.0
  • Food2.5
  • Facilities2.8
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We are using generative AI to show you summarised user review

Reviews Summary

Powered by Myra.AI

Guest feedback about this property emphasizes unprofessional conduct, cleanliness issues, and subpar facilities. Many reviews highlight dirty bathrooms, unwashed linens, and a lack of basic amenities like toiletries and functioning air conditioning. While some guests appreciate the staff's assistance and the convenient location near the railway station, recurring complaints about rude personnel and overall unsanitary conditions dominate. The absence of food services and maintenance issues further tarnish the experience, leading to a generally negative sentiment among visitors.

Sort by:

Latest first
1.0

Terrible Stay

ramesh s.family

Hotel Room Bahut ganda tha. Hotel ka kitchen ka khana hi allowed hai. hum raat ka khana order kiye to sabji kharab thi. hum complain kiye to staff or counter pe jo baitha woh hamari baat nai mana or humse behes kar raha tha.

Travel Month: Sep 2025

Room: SUPER Deluxe Room AC

1.0

horrible experience

mayur m.couple

Rotel room was very bad blanket and bedhseet was dirty we paid full amount but we left from there within 3 hours because the staff of the hotel was very bad ac was not working bathroom was very dirty horrible experience

Travel Month: Aug 2025

Room: AC Standard Room

1.0

Terrible Stay

anoop r.solo

Don't even respect the dignity of the individual, ,,,kept empty liquor bottles in the bin box,,,,,disgusting smell of alcohol, rest all Am well aware that I had booked an AC room at such a cheap rate,,,so am not getting into that,,,,inappropriate decision, ,,,sorry to Make My Trip for offering me with a terrible night stay, ,,,so sorry ,,,I apologize, ,,

Travel Month: Aug 2025

Room: AC Standard Room

2.0

room & local tour

shuvankar k.family

hotel provide a cab for local tour, but did not visit all the places & misguided from driver . room is not spacious , also water leakage from ac

Travel Month: Aug 2025

Room: AC Standard Room

1.0

Very terrible experience. Never go here

pratyush s.family

They have clearly mentioned checkout time at counter which is 11am. When we proceeded for checkout at 11 am they asked for late checkout charge which was full day payment . Staff was very rude to my parents amd rooms were also dirty. Bathroom had smell of cigarettes and taps were jammed. During checkout they called 3 people who claimed to be owners and constantly threatened us that we have to pay otherwise they will not let us leave. They did not provide any extra mattress despite us telling them during checkout that we had booked for 3 people and we need kne extra mattress. They did not even call us once to inform us about late check out only demanded extra charges when we proceeded for checkout at 11 am which is time mentioned at counter. We paid whatever they asked for so we can leave that place.We asked for bill of those charges which they again refused stating there is no such bill they are just charges.

Travel Month: Jul 2025

Room: AC Standard Room

  • user photos
  • user photos
1.0

Terrible Stay

sreekanth.family with 1 kid

low quality hotel. They switch off AC mcb in the night. they do not know how to deal with customer. do not know why make my trip hired this hotel and what they liked in it low quality hotel. They switch off AC mcb in the night. they do not know how to deal with customer. do not know why make my trip hired this hotel and what they liked in it.

Travel Month: Jul 2025

Room: SUPER Deluxe Room AC

  • user photos
  • user photos
  • user photos
4.0

Good Stay

sampat s.couple

I had a comfortable stay at the hotel. The room service was good, and the staff behavior was very polite and helpful, which I really appreciated. However, there was a small issue with the TV in my room – its wire was burnt and the switchboard also seemed damaged, so I couldn't use the TV facility during my stay. Overall, I would rate the service 3.5 out of 5 — good service and staff behavior but some improvement needed in room facilities.

Travel Month: Jun 2025

Room: AC Standard Room

1.0

worst experience ! low quality rooms and no mannerism of the staff .

diksha s.couple

The worst place to be there was this hotel .No basic amenities were provided . I checked-in in the evening and from the night there was no water supply . The washrooms were awful . And also when e complained about these things the staff and the owner started fighting with us using abuses and saying “hmara hotel hai kuch b kare “

Travel Month: Jun 2025

Room: AC Standard Room

  • user photos
  • user photos
  • user photos
1.0

NEVER EVER GO

dr m.business

Receptionists are most ill mannered here.They started arguing & harrassing for my previous rating & took 1500 extra for 3h extra stay while checkout while we asked to increase our stay for 2d more,we already had stayed 4nights..they check ur bags after 2 stay for 5 days,this is their guest treatment,for that I had given bad rating previously...& in place of room service u get nothing plus too much power cuts.. so decide accordingly

Travel Month: May 2025 (4-Night Stay)

Room: AC Standard Room

Hotel Rama Palace has replied on Sat Jun 07 10:24:16 IST 2025

When responding to a bad or accusatory guest review, it's crucial to stay calm and professional. Focus on addressing the issue with empathy and a solution-oriented approach, rather than engaging in a defensive tone. Here's how to respond:

2.0

Poor Stay

ashok s.

Room not provided as booked

Travel Month: May 2025

Room: AC Standard Room

5.0

good . Make my

kottoju d.solo

iam this app is first time used very useful travelling app Make my trip is a good in Booking also simple steps

Travel Month: May 2025 (8-Night Stay)

Room: AC Standard Room

2.0

Poor Stay

dr m.business

Unprofessional behaviour..had booked for 7days just to keep my luggages as I went home.i didn't even stay here.but they checked my luggages which seemed too unprofessional especially when u r a medicine specialist doctor...need lots of improvement

Travel Month: Mar 2025 (5-Night Stay)

Room: AC Standard Room

3.0

one night stay not less than a nightmare.

rajendra p.family with 2 kids

dirty bathroom, soiled bed and blankets. Everything over there was stinking. Totally horrible experience.

Travel Month: Mar 2025

Room: AC Standard Room

5.0

rama palace hotel staff behaviour, facility and g Services and facilities.

soumya r.family

Rama palace hotel staff good behaviour, facility and services. A truly exceptional stay with outstanding service! The rooms were impeccably clean, comfortable, and stylish, with thoughtful amenities. The staff went above and beyond to cater to our needs, making us feel genuinely welcomed. The hotel's location was perfect for exploring the city, and the on-site dining options were delicious. We would highly recommend this hotel to anyone looking for a luxurious and memorable experienc

Travel Month: Feb 2025

Room: AC Standard Room

  • user photos
  • user photos
  • user photos

Hotel Rama Palace has replied on Wed Apr 02 05:52:22 IST 2025

Thanks mam

2.0

Poor Stay

vannu d.

Hotel rama palace services very bad staff talks very rudely and basic facilities are not provided by hotel

Travel Month: Jan 2025

Room: AC Standard Room

1.0

rama place room review

sahil b.loyalty-iconsolo

dirty bed, broken toilet, smelly room , unhygienic, no drinking water and dirty blanket. worst stay I ever had.

Travel Month: Jan 2025

Room: SUPER Deluxe Room AC

4.0

Good Stay

sourav c.

we had a fantastic stay at hotel rama palace with all basic amenities provided to us. property situated at market place where all facilities from fooding to transport everything available at doorstep. rooms and toilet were clean and good, staffs were also very polite and coordial. in short we had a good stay. thanks. ✔️. we missed photos

Travel Month: Jan 2025

Room: AC Standard Room

1.0

Terrible Stay

yugant k.group

the staff was very bad They were literally threatening us we left the hotel before the checkout day, also the roomes were really bad

Travel Month: Jan 2025 (3-Night Stay)

Room: SUPER Deluxe Room AC

  • user photos
  • user photos
  • user photos
2.0

Poor Stay

subhankar s.loyalty-iconfamily

There was no food service, and the toilet tap and flush were not working properly. The lift and wi-fi were also not working.

Travel Month: Dec 2024

Room: AC Standard Room

3.0

could have been bette

adarsh p.family

they did not provide water bottle or hot water. the bathroom looked stained and room was not properly cleaned.

Travel Month: Dec 2024

Room: AC Standard Room

Hotel Rama Palace Other Details

Questions & Answers - When Booking Hotel Rama Palace

Q: How many types of rooms are available at Hotel Rama Palace in Mathura?

A: At Hotel Rama Palace, we offer 0 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: What are the customer ratings for Hotel Rama Palace?

A: The overall rating for Hotel Rama Palace stands at 3.3 out of 5, as reviewed by 984 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: Any options for booking on partner website?

A:

You can explore Hotel Rama Palace on our partner website www.goibibo.com

Q: Where is Hotel Rama Palace located?

A: Hotel Rama Palace is situated at 68/950, Narayan puri, main road, Dholi pyau, Mathura, Uttar Pradesh, 281001, offering convenient access to 198 in Mathura Junction, 198 in Mathura Railway Station, 197 in Sri Krishna Janmabhoomi, 196 in New Bus Stand, 195 in Dwarkadhish Temple and other key locations.

Q: What are the tourist attractions around Hotel Rama Palace?

A: Popular attractions near Hotel Rama Palace include : 198 in Mathura Junction, 198 in Mathura Railway Station, 197 in Sri Krishna Janmabhoomi, 196 in New Bus Stand, 195 in Dwarkadhish Temple and more.

Q: What are the Check-In and Check-Out times of Hotel Rama Palace, Mathura?

A: Check-In Time: 12 PM
Check-Out Time: 9 AM. Early check-ins and late check-outs are subject to availability

Q: How far is Hotel Rama Palace from the city center ?

A: From City Center its 3.6 kms away.

Q: What are the popular areas to visit nearby Hotel Rama Palace?

A: Hotel Rama Palace is situated in Dholi Pyau, Mathura, offering easy access to several well-known attractions and neighbourhoods. Nearby, you can explore popular spots such as 32 in Dholi Pyau, and more.

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Planning to Book Hotel Rama Palace ? Get inspired by Popular Reviews

rama palace hotel staff behaviour, facility and g Services and facilities.

Soumya Ranjan

5

Rama palace Hotel Rama Palace staff good behaviour, facility and services. A truly exceptional stay with outstanding service! The rooms were impeccably clean, comfortable, and stylish, with thoughtful amenities. The staff went above and beyond to cater to our needs, making us feel genuinely welcomed. The Hotel Rama Palace's location was perfect for exploring the city, and the on-site dining options were delicious. We would highly recommend this Hotel Rama Palace to anyone looking for a luxurious and memorable experienc

Good Stay

Sampat Sharma

4

I had a comfortable stay at the Hotel Rama Palace. The room service was good, and the staff behavior was very polite and helpful, which I really appreciated. However, there was a small issue with the TV in my room – its wire was burnt and the switchboard also seemed damaged, so I couldn't use the TV facility during my stay. Overall, I would rate the service 3.5 out of 5 — good service and staff behavior but some improvement needed in room facilities.

Good Stay

Sourav Chatterjee

4

we had a fantastic stay at Hotel Rama Palace rama palace with all basic amenities provided to us. property situated at market place where all facilities from fooding to transport everything available at doorstep. rooms and toilet were clean and good, staffs were also very polite and coordial. in short we had a good stay. thanks. ✔️. we missed photos

good . Make my

kOTTOJU DuRGA venkata sai

5

iam this app is first time used very useful travelling app Make my trip is a good in Booking also simple steps

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