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About Property
Situated in pious land Mathura, bustling city that sees Krishna-Bhakts or devotees in large numbers all through the year, Hotel ...Read moreLogin to unlock deals & manage your bookings!
AC Standard Room
Fits 2 Adults
₹ 3,000Per Night:
Dholi Pyau
3.9 km drive to Sri Krishna Janmabhoomi
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 9 AM
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Cancellation Policy
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Pay before 26 Oct, 11:59 PM IST to avoid auto-cancellation
₹ 3,500
₹ 1,993
+₹ 239 taxes & fees Per Night
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Cancellation Policy
Book with ₹0 Payment
Pay before 26 Oct, 11:59 PM IST to avoid auto-cancellation
₹ 3,000
₹ 1,708
+₹ 205 taxes & fees Per Night
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Cancellation Policy
Book with ₹0 Payment
Pay before 26 Oct, 11:59 PM IST to avoid auto-cancellation
₹ 3,900
₹ 2,220
+₹ 266 taxes & fees Per Night
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HSBC Bank Credit Card NoCostEMI Offer - Get INR 714 Off SELECT TO AVAIL
Login Now and get this for ₹2,192 or less
Cancellation Policy
Book with ₹0 Payment
Pay before 26 Oct, 11:59 PM IST to avoid auto-cancellation
₹ 3,500
₹ 1,993
+₹ 239 taxes & fees Per Night
Book with ₹0
Exclusive Offer - DBS Credit Card, Get 663 Off SELECT TO AVAIL
Login Now and get this for ₹1,968 or less
Location rated 3.4 by guests
What guests said
The property's location is convenient, being near Mathura railway station, which is highlighted positively in many reviews. Guests appreciated easy access to transport and nearby markets. However, some mentioned that the area is crowded and not close to religious places of interest, impacting their overall experience.
Property Rules at Hotel Rama Palace
1001 Ratings, 588 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guest feedback about this property emphasizes unprofessional conduct, cleanliness issues, and subpar facilities. Many reviews highlight dirty bathrooms, unwashed linens, and a lack of basic amenities like toiletries and functioning air conditioning. While some guests appreciate the staff's assistance and the convenient location near the railway station, recurring complaints about rude personnel and overall unsanitary conditions dominate. The absence of food services and maintenance issues further tarnish the experience, leading to a generally negative sentiment among visitors.
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Terrible Stay
Hotel Room Bahut ganda tha. Hotel ka kitchen ka khana hi allowed hai. hum raat ka khana order kiye to sabji kharab thi. hum complain kiye to staff or counter pe jo baitha woh hamari baat nai mana or humse behes kar raha tha.
Room: SUPER Deluxe Room AC
horrible experience
Rotel room was very bad blanket and bedhseet was dirty we paid full amount but we left from there within 3 hours because the staff of the hotel was very bad ac was not working bathroom was very dirty horrible experience
Room: AC Standard Room
Terrible Stay
Don't even respect the dignity of the individual, ,,,kept empty liquor bottles in the bin box,,,,,disgusting smell of alcohol, rest all Am well aware that I had booked an AC room at such a cheap rate,,,so am not getting into that,,,,inappropriate decision, ,,,sorry to Make My Trip for offering me with a terrible night stay, ,,,so sorry ,,,I apologize, ,,
Room: AC Standard Room
room & local tour
hotel provide a cab for local tour, but did not visit all the places & misguided from driver . room is not spacious , also water leakage from ac
Room: AC Standard Room
Very terrible experience. Never go here
They have clearly mentioned checkout time at counter which is 11am. When we proceeded for checkout at 11 am they asked for late checkout charge which was full day payment . Staff was very rude to my parents amd rooms were also dirty. Bathroom had smell of cigarettes and taps were jammed. During checkout they called 3 people who claimed to be owners and constantly threatened us that we have to pay otherwise they will not let us leave. They did not provide any extra mattress despite us telling them during checkout that we had booked for 3 people and we need kne extra mattress. They did not even call us once to inform us about late check out only demanded extra charges when we proceeded for checkout at 11 am which is time mentioned at counter. We paid whatever they asked for so we can leave that place.We asked for bill of those charges which they again refused stating there is no such bill they are just charges.
Room: AC Standard Room
Terrible Stay
low quality hotel. They switch off AC mcb in the night. they do not know how to deal with customer. do not know why make my trip hired this hotel and what they liked in it low quality hotel. They switch off AC mcb in the night. they do not know how to deal with customer. do not know why make my trip hired this hotel and what they liked in it.
Room: SUPER Deluxe Room AC
Good Stay
I had a comfortable stay at the hotel. The room service was good, and the staff behavior was very polite and helpful, which I really appreciated. However, there was a small issue with the TV in my room – its wire was burnt and the switchboard also seemed damaged, so I couldn't use the TV facility during my stay. Overall, I would rate the service 3.5 out of 5 — good service and staff behavior but some improvement needed in room facilities.
Room: AC Standard Room
worst experience ! low quality rooms and no mannerism of the staff .
The worst place to be there was this hotel .No basic amenities were provided . I checked-in in the evening and from the night there was no water supply . The washrooms were awful . And also when e complained about these things the staff and the owner started fighting with us using abuses and saying “hmara hotel hai kuch b kare “
Room: AC Standard Room
NEVER EVER GO
Receptionists are most ill mannered here.They started arguing & harrassing for my previous rating & took 1500 extra for 3h extra stay while checkout while we asked to increase our stay for 2d more,we already had stayed 4nights..they check ur bags after 2 stay for 5 days,this is their guest treatment,for that I had given bad rating previously...& in place of room service u get nothing plus too much power cuts.. so decide accordingly
Room: AC Standard Room
Hotel Rama Palace has replied on Sat Jun 07 10:24:16 IST 2025
When responding to a bad or accusatory guest review, it's crucial to stay calm and professional. Focus on addressing the issue with empathy and a solution-oriented approach, rather than engaging in a defensive tone. Here's how to respond:
Poor Stay
Room not provided as booked
Room: AC Standard Room
good . Make my
iam this app is first time used very useful travelling app Make my trip is a good in Booking also simple steps
Room: AC Standard Room
Poor Stay
Unprofessional behaviour..had booked for 7days just to keep my luggages as I went home.i didn't even stay here.but they checked my luggages which seemed too unprofessional especially when u r a medicine specialist doctor...need lots of improvement
Room: AC Standard Room
one night stay not less than a nightmare.
dirty bathroom, soiled bed and blankets. Everything over there was stinking. Totally horrible experience.
Room: AC Standard Room
rama palace hotel staff behaviour, facility and g Services and facilities.
Rama palace hotel staff good behaviour, facility and services. A truly exceptional stay with outstanding service! The rooms were impeccably clean, comfortable, and stylish, with thoughtful amenities. The staff went above and beyond to cater to our needs, making us feel genuinely welcomed. The hotel's location was perfect for exploring the city, and the on-site dining options were delicious. We would highly recommend this hotel to anyone looking for a luxurious and memorable experienc
Room: AC Standard Room
Hotel Rama Palace has replied on Wed Apr 02 05:52:22 IST 2025
Thanks mam
Poor Stay
Hotel rama palace services very bad staff talks very rudely and basic facilities are not provided by hotel
Room: AC Standard Room
rama place room review
dirty bed, broken toilet, smelly room , unhygienic, no drinking water and dirty blanket. worst stay I ever had.
Room: SUPER Deluxe Room AC
Good Stay
we had a fantastic stay at hotel rama palace with all basic amenities provided to us. property situated at market place where all facilities from fooding to transport everything available at doorstep. rooms and toilet were clean and good, staffs were also very polite and coordial. in short we had a good stay. thanks. ✔️. we missed photos
Room: AC Standard Room
Terrible Stay
the staff was very bad They were literally threatening us we left the hotel before the checkout day, also the roomes were really bad
Room: SUPER Deluxe Room AC
Poor Stay
There was no food service, and the toilet tap and flush were not working properly. The lift and wi-fi were also not working.
Room: AC Standard Room
could have been bette
they did not provide water bottle or hot water. the bathroom looked stained and room was not properly cleaned.
Room: AC Standard Room
Q: How many types of rooms are available at Hotel Rama Palace in Mathura?
Q: What are the customer ratings for Hotel Rama Palace?
Q: Any options for booking on partner website?
You can explore Hotel Rama Palace on our partner website www.goibibo.com
Q: Where is Hotel Rama Palace located?
Q: What are the tourist attractions around Hotel Rama Palace?
Q: What are the Check-In and Check-Out times of Hotel Rama Palace, Mathura?
Q: How far is Hotel Rama Palace from the city center ?
Q: What are the popular areas to visit nearby Hotel Rama Palace?
Mathura
Aurangabad
Mayur Vihar
Garravkendra
Dholi Pyau
Chandrapuri Colony
Surya Nagar
Dholi Pyau
Shanti Nagar
Mayur Vihar
Krishna Nagar
Manoharpura
Mathura
Mayur Vihar
Madhavpuri
In Chhata
Chandrapuri Colony
Mayur Vihar
Janam Bhumi
Dharamlok Nagar
rama palace hotel staff behaviour, facility and g Services and facilities.
Soumya Ranjan
Rama palace Hotel Rama Palace staff good behaviour, facility and services. A truly exceptional stay with outstanding service! The rooms were impeccably clean, comfortable, and stylish, with thoughtful amenities. The staff went above and beyond to cater to our needs, making us feel genuinely welcomed. The Hotel Rama Palace's location was perfect for exploring the city, and the on-site dining options were delicious. We would highly recommend this Hotel Rama Palace to anyone looking for a luxurious and memorable experienc
Good Stay
Sampat Sharma
I had a comfortable stay at the Hotel Rama Palace. The room service was good, and the staff behavior was very polite and helpful, which I really appreciated. However, there was a small issue with the TV in my room – its wire was burnt and the switchboard also seemed damaged, so I couldn't use the TV facility during my stay. Overall, I would rate the service 3.5 out of 5 — good service and staff behavior but some improvement needed in room facilities.
Good Stay
Sourav Chatterjee
we had a fantastic stay at Hotel Rama Palace rama palace with all basic amenities provided to us. property situated at market place where all facilities from fooding to transport everything available at doorstep. rooms and toilet were clean and good, staffs were also very polite and coordial. in short we had a good stay. thanks. ✔️. we missed photos
good . Make my
kOTTOJU DuRGA venkata sai
iam this app is first time used very useful travelling app Make my trip is a good in Booking also simple steps
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Aurangabad
Mayur Vihar
Janam Bhumi
Manoharpura
Mathura
Mayur Vihar
Chandrapuri Colony
Surya Nagar
Mayur Vihar
Fatehabad Road
Tajganj
Vibhav Nagar
Fatehabad Road
Civil Lines
Fatehabad Road
Fatehabad Road
Fatehabad Road
Fatehabad Road
Idgah Colony