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You are booking hotel for more than 30 days

Review Of GT Grande Hotel Near US Consulate0123401234

T Nagar, Chennai | 2.6 km drive to US Consulate, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    142 Ratings, 55 Reviews

    excellent
    11%
    very good
    27%
    average
    24%
    poor
    18%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 1
    • 2
    • 3
    • 3
    • 3
    • 1
    • 5
    • 4

    Rating Categories

    • Location2.9
    • Cleanliness3.1
    • Value For Money2.2
    • Food2.2
    • Facilities1.9
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has mixed reviews, highlighting both positives and negatives. Positive points include neat and clean rooms, good location near embassies and shopping areas, and responsive staff. However, guests report serious issues like cockroach infestations, poor cleanliness, maintenance problems, and rude customer service. Breakfast quality and availability are also points of contention, with many unhappy about food options. In summary, while there are aspects of convenience, hygiene and service quality remain major concerns.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    arun s.family with 12 kids

    Rooms are not good. The staff are not good. Actually there is no heading person. Very bad hotel

    Travel Month: Sep 2025

    Room: Deluxe Double

    2.0

    Poor Stay

    prakash.

    I not like than GT Grand

    Travel Month: Sep 2025

    Room: Deluxe Double

    1.0

    Terrible Stay

    muthamil.family with 2 kids

    No

    Travel Month: Aug 2025

    Room: Deluxe Double

    5.0

    best Service

    sumit v.business

    Best staff great service awesome room supportive staff very helpful with good rooms

    Travel Month: Jul 2025

    Room: Deluxe Double

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    hemant k.

    There is no parking facility as mentioned, I parked my Car on the side of the road. Room was smelling and provide old towel and bedsheet. No facility of food even tea or coffee.

    Travel Month: Aug 2025

    Room: Deluxe Double

    1.0

    Terrible Stay

    mohamed j.

    Stayed at GT Grand, Chennai – very disappointing. Unclean washroom, smelly room, dirty bed linen. Door locks old and unsafe. No arrival tea/coffee pouches. Kettle was rusty and unhygienic. Not recommended at all.

    Travel Month: Jul 2025

    Room: Deluxe Double

    3.0

    average rooms

    kartheeban v.business

    Normal rooms but descent atmosphere good to stay,for business peoples value for money

    Travel Month: Jul 2025

    Room: Deluxe Double

    2.0

    Poor Stay

    uday b.

    Rooms were in very terrible condition, Property owner tried to charge triple the amount .when I booked they asked me to check out 2 hours prioir before my check out time because they've some other clients willing to checkin

    Travel Month: Jul 2025

    Room: Deluxe Triple

    5.0

    Excellent Stay

    couple

    Hotel staff behavior is good all those provide at all the time room neat and clean 👌 bathroom was in good condition

    Travel Month: May 2025

    Room: Deluxe Twin

    1.0

    Terrible Stay

    jose r.solo

    Very bad terrible hotel reception person is so bad talking loudly shouting hotel is so bad location is so bad

    Travel Month: Apr 2025

    Room: Deluxe Triple

    1.0

    Terrible Stay

    family with 2 kids

    it's not suitable for families ... worst in cleanliness n response... north Indians only there..

    Travel Month: Mar 2025

    Room: Deluxe Double

    • user photos
    5.0

    Good

    karna r.family

    Neat and clean rooms. Well behaved staffs . Food is not provided , but hotels avaialable nearby .

    Travel Month: Feb 2025

    Room: Deluxe Double

    2.0

    Poor Stay

    harini s.loyalty-iconbusiness

    The room given to me during check in was full of cockroach The second room was given, which is full of bad smell Finally they have given a room

    Travel Month: Feb 2025

    Room: Deluxe Double

    1.0

    Terrible Stay

    porumalla c.loyalty-iconbusiness

    One of the worst experiences i faced in a hotel no management response no problem hot water very bad smell and water leakage from room worst hotel. and also don't book this hotel

    Travel Month: Feb 2025

    Room: Deluxe Triple

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    3.0

    Rooms to be neat

    sethu s.loyalty-icongroup

    The room was not at all clean, however the toilets were neat and tidy. Hotel has to renovate the infrastructure to get good ratings. Proximity to multiple embassy is the plus point.

    Travel Month: Feb 2025

    Room: Deluxe Double

    3.0

    One day, stay

    haji s.family

    Room size and location are good, but many cockroaches running on the room and services are also not up to satisfactory

    Travel Month: Jan 2025

    Room: Deluxe Double

    1.0

    Really bad, worst experience

    ajit g.loyalty-iconbusiness

    They doesnt have a normal wifi connection which is basic need of each individual, they doesnt have fully working kitchen, phones doesnt work in the room.

    Travel Month: Oct 2024

    Room: Deluxe Double

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    GT Grande Hotel Near US Consulate has replied on Tue Oct 08 20:53:41 IST 2024

    Dear Mr. Ajit Gahlot, Greetings from GT Grande Hotel ! It was a pleasure having you with us at GT Grande Hotel. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members. Please allow me to state that the issues experienced by you are not reflective of our normal guest service standards and request you to give us the opportunity to showcase that to you on your next visit. I trust you will not let this incident affect your perception of our service standards. My team and I always assure you of our best services and we look forward to your return. Warmly, Naresh Kumar Revenue Manager

    4.0

    Over all my rating is 4 out 5 for staying and sercice ..2 out 5 for food

    family

    At GT we stayed around 3 days...room was good...maintained Cleanness...service boy was well responding...but what they provided breakfast was never good at all...and also their kitchen Cleanness was never maintained...they I'll provide dinner and lunch ..but as per my experience it is not up to the mark...not having quality.. over all I can say about this hotel is...for staying it is good ( it's better to book in online..if you booked directly they I'll charge more money). it's better to avoid food there...not worth for money what they are taking.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Deluxe Triple

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    • user photos
    1.0

    Terrible Stay

    loyalty-iconcouple

    The door was broken, toilet flush broken, cockroach running around all over the place. when informed the staff very rude, absolute waste of money

    Travel Month: Sep 2024

    Room: Deluxe Double

    4.0

    Good Stay

    mohan r.

    Hi they arranged morning break fast, quantity low cost is too high. 100 rs per head. Very low portion of break fast. Plug folder are damaged. Bathroom lights might yellow colour. If white looks better. Near by bar are there, mid night drunken people sound on the surrounding area. High noise at mid night. Remain all are ok.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Deluxe Triple

    • user photos

    GT Grande Hotel Near US Consulate has replied on Tue Oct 08 21:02:27 IST 2024

    Dear Mr. Mohan Raj P, Greetings from GT Grande Hotel ! It was a pleasure having you with us at GT Grande Hotel. I am extremely concerned to read the areas of opportunity that your review has brought to our attention. Please allow me to assure you that this is a rare occurrence and I have personally addressed this with the respective team members. Please allow me to state that the issues experienced by you are not reflective of our normal guest service standards and request you to give us the opportunity to showcase that to you on your next visit. I trust you will not let this incident affect your perception of our service standards. My team and I always assure you of our best services and we look forward to your return. Warmly, Naresh Kumar Revenue Manager

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