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Review Of GSK Hotel

Kurla West, Mumbai | 1.4 km drive to British Consulate

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.2
    Average

    73 Ratings, 53 Reviews

    excellent
    4%
    very good
    15%
    average
    22%
    poor
    12%
    bad
    47%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 5
    • 2
    • 3
    • 1
    • 3
    • 2

    Rating Categories

    • Location3.4
    • Cleanliness2.4
    • Room2.4
    • Value For Money2.2
    • Facilities2.7
    • Hospitality2.9
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    Reviews Summary

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    This property has received mixed feedback, with several guests highlighting severe cleanliness issues, such as mosquitoes, cockroaches, and unwashed sheets. Many found the bathrooms in desperate need of maintenance. Despite some nice staff interactions, the counter management was criticized for unprofessional behavior. While the location is convenient for BKC and visa-related services, the overall experience and amenities fall short, making it more suitable for short stays or budget travelers rather than families or those seeking comfort.

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