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Review Of Green Heaven Cottage - Non Ac Rooms

MG Road, Matheran | 3 minutes walk to Matheran Railway Station

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    2.9
    Average

    100 Ratings, 52 Reviews

    excellent
    20%
    very good
    19%
    average
    19%
    poor
    17%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 1
    • 3
    • 3
    • 3
    • 2
    • 1
    • 2

    Rating Categories

    • Location3.3
    • Cleanliness3.2
    • Room3.0
    • Value For Money2.8
    • Security4.3
    • Facilities2.4
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    Reviews Summary

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    The property is well-located near Matheran market, offering good views and easy access. However, guests reported unclean rooms with dirty bedding, dusty furniture, and hygiene issues like pests and unpleasant odors. Service was lacking, with no room service or basic amenities like hot water, TV, or reliable electricity. Staff behavior was mixed, with some guests noting courteous interactions while others described rudeness. Overall, while the location is appealing, cleanliness and service quality fell short for many visitors.

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