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Review Of Grand Victoria The Fern Resort & Spa, Panchgani - Mahabaleshwar0123401234

Panchgani, Mahabaleshwar | 3 minutes walk to Bhilar Waterfall Point

    User Rating & Reviews

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    • solo
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    4.2
    Very Good

    852 Ratings, 485 Reviews

    excellent
    52%
    very good
    27%
    average
    13%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 1
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    • 5
    • 4
    • 5
    • 4
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Facilities3.8
    • Food4.3
    • Cleanliness4.4
    • Value For Money3.9
    • Child Friendliness4.4
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    Reviews Summary

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    The Grand Victoria Fern Resort & Spa in Panchgani shines with its breathtaking valley views and gorgeous architecture. Guests rave about the delectable food, especially the Rajasthani dishes prepared by Chef Bhatt, and the attentive, friendly staff who go the extra mile for comfort. The property boasts spacious rooms, a well-maintained swimming pool, recreational areas for kids, and quick service. While some aspects of food service could improve, the overall ambiance and hospitality received high praise, making it a great choice for family getaways.

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    Positive first
    1.0

    Terrible Stay

    yogendra h.loyalty-iconfamily

    Check in was denied at the grand victoria fern and resort spa property so changed the property at run time

    Travel Month: Jun 2024

    Room: Winter Green Room With Balcony

    1.0

    Terrible Stay

    sachin s.family

    We inform u that we were asked to check out prematurely on 31st may inspite of our booking and advance payment till 1st june. This was horrible experience and we demand 100% refund of amount we paid towards this booking.

    Travel Month: May 2024 (3-Night Stay)

    Room: Winter Green Room With Balcony

    5.0

    Excellent Stay

    vishal n.loyalty-iconfamily

    Perfect for family stay. The food was was very good. There was ample space for parking and the staff was very friendly.

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

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    4.0

    Good Stay

    ankit s.loyalty-iconfamily

    Good location. Good food, especially rajasthan cuisine. Though desserts could have been better. Rooms are okay. Service is good.

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

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    5.0

    Cleaning best part

    mohd u.loyalty-iconfamily

    Stay food are awesome love the place. Enjoyed my boy in swimming pool. And also played games zones

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

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    5.0

    Fabulous stay

    chirag t.loyalty-iconfamily

    Super amazing & luxurious. Lovely staff & amazing food. A big shout out for mr amit & his super energetic team for fabulous service. Highly recommended

    Travel Month: May 2024 (3-Night Stay)

    Room: Winter Green Room With Balcony

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    4.0

    Good Stay

    saiprasad s.loyalty-iconfamily

    Good property with good food preparation and quality. Light in the washroom and extra bed provided for addl person had a wheel misalignment which should have not been provided - the bed was bent and severe back ache because of that. Staff knowledge of english is poor.

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

    5.0

    Excellent Stay

    harsh s.loyalty-iconfamily

    The stay was pretty cosy and the services are good, the food is delicious also the ambient for the property is very good. The stay was pretty good

    Travel Month: May 2024

    Room: Fern Club Room With Balcony

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    4.0

    Good Stay

    sachin d.couple

    Nice staying with the fern, panchghani. Food was also awesome and nice hospitality. Nice and supportive staff.

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

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    2.0

    Terrible stay

    ravi s.family

    Below average room and size of the room is small. Also they will provide room which is connected to main entrance so too much noise and security plays songs and reels on full volume in night which will disturb your sleep. Avoid this hotel you will find local resort with good hospitality in this price.

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

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    2.0

    Stay is not value for money, food is very good.

    sarangdhar v.family

    Empty minibar, given room far away from swimming tank and restaurants even those we book 4 night amid 5 days still they give above room on above lobby. When i started and asking they said we will shift your room amid upgrade but i made my mind and vacate 1 night and day before. There is no experience staff in recaption. Breakfast, food restaurant is very nice, quality food, main gate and receiving people is very supportive. Stay is not value for money. Regards, sarang

    Travel Month: May 2024 (3-Night Stay)

    Room: Winter Green Room With Balcony

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    4.0

    Good Stay

    sudipta g.loyalty-iconfamily

    I visited with my family for a short trip to panchghani/mahabaleshwar and thoroughly enjoyed staying in this hotel. Will recommend it definitely. Thanks

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

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    5.0

    Happy holidays!

    gangaram m.family

    The hotel is exceptional. It was just like a home away from home. The food was very good. Chef mr bhatt made sure to take feedback on each day of our stay. Overall a very pleasant experience.

    Travel Month: May 2024

    Room: Fern Club Room With Balcony

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    5.0

    Place to visit again

    parag.loyalty-iconcouple

    Excellent location, very much scenic and quite. Food was very tasty. Chef bhat's preparation was very nice. Room cleaning person prasad was very polite and very perfect in his duty.

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

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    5.0

    Great stay, would come again

    hemal d.loyalty-iconcouple

    Excellent stay, nice facilities and really good service. The staff goes over and beyond to make your stay comfortable.

    Travel Month: May 2024

    Room: Fern Club Valley View Room With Balcony

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    4.0

    Good Stay

    rijal k.loyalty-iconfamily

    Food was good. Ambience is amazing, location is fantastic. Room service could be better in terms of providing all basic amenities during check-in. Special shout out to amit who is an amazing person and helped us throughout, a very approachable person and kind hearted.

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

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    5.0

    Excellent Stay

    aditya b.family

    Excellent rooms and services. Very courteous staff and great food. Swimming pool and games are great

    Travel Month: May 2024

    Room: Fern Club Room With Balcony

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    5.0

    Excellent Stay

    ayan d.loyalty-iconcouple

    It was a really nice stay and very nice gesture from staff and aminece was really nice. Stay was really nice and relaxing.

    Travel Month: May 2024

    Room: Fern Club Valley View Room With Balcony

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    5.0

    Overall feedback about hotel, facilities, games and ambience.

    abhishek m.family

    Very pleasant stay at the resort. The basic room view is limited. Games are nice. Juggling show was very nice

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

    5.0

    Excellent Stay

    ajit m.loyalty-iconfamily

    The views from the balcony is very scenic and staff hospitality is also much appreciated. Breakfast and other food options are great as well.

    Travel Month: May 2024

    Room: Winter Green Room With Balcony

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