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Review Of Grand Palace Hotel and Spa0123401234

Kombaikkadu, Yercaud

    User Rating & Reviews

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    4.2
    Very Good

    2684 Ratings, 1710 Reviews

    excellent
    50%
    very good
    33%
    average
    11%
    poor
    3%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 3
    • 5
    • 4
    • 3
    • 5
    • 3
    • 4

    Rating Categories

    • Hospitality4.5
    • Facilities4.2
    • Food4.2
    • Room4.2
    • Cleanliness4.3
    • Value For Money4.1
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    Reviews Summary

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    The property boasts stunning views, especially from the infinity pool and rooms with balconies. Guests rave about the friendly and attentive staff, making it a welcoming place for families. The complimentary breakfast offers a delightful spread, and activities like bonfires add to the experience. Though food prices are on the higher side, the quality is praised. Overall, it’s an ideal relaxing getaway with beautiful surroundings and excellent hospitality.

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    Positive first
    5.0

    Great vacation spot

    ramkumar.

    Thoroughly enjoyed the stay at Grand Palace Resort. The staff were very helpful and polite. Food was brilliant and the amenities were too good. I will be coming back in the near future.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Superior Room With Balcony

    Grand Palace Hotel and Spa has replied on Mon Sep 15 14:32:10 IST 2025

    Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambience and had a pleasant stay with our friendly service. Your satisfaction means a lot to us, and we look forward to welcoming you back to Grand Palace Hotel - Yercaud soon! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    vignesh s.

    Nice ambience, pleasant stay and friendly service

    Travel Month: Sep 2025

    Room: Grand Balcony Room

    Grand Palace Hotel and Spa has replied on Wed Sep 10 07:03:16 IST 2025

    Dear Vignesh, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the ambience and had a pleasant stay with our friendly service. Your satisfaction means a lot to us, and we look forward to welcoming you back to Grand Palace Hotel - Yercaud soon! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    jawahar p.couple

    Overall, I had a fantastic stay and would definitely return. The room itself was spacious, well-maintained, and equipped with all the amenities

    Travel Month: Sep 2025

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Mon Sep 08 19:46:46 IST 2025

    Dear Jawahar, Thank you for sharing your experience! We're delighted to hear that you had a fantastic stay and found the room spacious and well-maintained. It would be wonderful to welcome you back to Grand Palace Hotel - Yercaud in the future! Manikandan Venkadasalapathi, Operations Manager.

    4.0

    Pleasent stay but not perfect

    gaurav r.solo

    Room was good and clean. The view was splendid. Customer service and staff quality was passable with limited english ability, hence there were communication gaps often. Food menu was also limited with minimal variety and options. Overall good stay with room for improvement.

    Travel Month: Aug 2025 (7-Night Stay)

    Room: Deluxe Room

    Grand Palace Hotel and Spa has replied on Sun Sep 07 15:24:55 IST 2025

    Dear Gaurav, Thank you for sharing your thoughts. We're glad to hear you enjoyed the clean room and splendid view during your stay at Grand Palace Hotel - Yercaud. We appreciate your feedback regarding the communication and food options, and we will certainly take this into consideration for future improvements. Your insights are valuable to us, and we hope to enhance your experience in the future. Manikandan Venkadasalapathi, Operations Manager.

    5.0

    🌿 A Serene Escape with World-Class Hospitality

    nandhini.family with 1 kid

    We had an amazing family stay here! Excellent hospitality, breathtaking views, and a serene location. The buffet spread was fantastic, with extraordinary pastries worth a special mention. The infinity pool is beautiful—though regulating water temperature would make it perfect. Staff were extremely friendly, supportive, and helped us with local trip suggestions and arrangements. A truly memorable experience and highly recommended!

    Travel Month: Aug 2025

    Room: Sunrise Room

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    Grand Palace Hotel and Spa has replied on Mon Sep 01 16:23:13 IST 2025

    Dear Nandhini, Thank you for your wonderful feedback! We're thrilled to hear that you and your family had an amazing stay at Grand Palace Hotel - Yercaud. It’s great to know that you enjoyed the breathtaking views, hospitality, and our buffet spread. We appreciate your suggestion regarding the infinity pool temperature and will take it into consideration. Your kind words about our staff are truly valued. We look forward to welcoming you back for another memorable experience! Manikandan Venkadasalapathi, Operations Manager.

    4.0

    Good Stay

    couple

    nice place and reception. extraordinary for family stay . negative things like irritating fan sound, frequent power cuts, bath consumable replacement deficiency, even though small, it is to be addressed. approach road from lakh circle is jumpy.

    Travel Month: Aug 2025

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Wed Aug 13 15:39:21 IST 2025

    Dear Guest, Thank you for your feedback. It's wonderful to hear that you enjoyed your stay and found our hotel to be a nice place for families. We sincerely apologize for the inconvenience caused by the fan noise, power cuts, and bath consumables. Your observations are important to us, and we will certainly address these issues. We appreciate your input regarding the approach road and will take it into consideration as well. Thank you for sharing your thoughts! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    sameer b.family with 1 kid

    Very Neat and Tidy Hotel, Food is very good in restaurants. All the amenities are in working condition. Room service is also excellent.

    Travel Month: Jul 2025

    Room: Superior Room With Balcony

    Grand Palace Hotel and Spa has replied on Thu Jul 31 03:16:40 IST 2025

    Dear Sameer, Thank you for sharing your wonderful experience! We're delighted to hear that you enjoyed your stay at Grand Palace Hotel - Yercaud and appreciated the cleanliness, food quality, and excellent room service. Your feedback means a lot to us, and we hope to welcome you back soon! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    santhosh m.family with 3 kids

    Location was awesome. Very scenic view from hotel. Enjoyed the food. Staff were very polite and kind.

    Travel Month: Jul 2025

    Room: Sunrise Room

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    Grand Palace Hotel and Spa has replied on Fri Aug 01 16:13:13 IST 2025

    Dear Santhosh, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Grand Palace Hotel - Yercaud and appreciated the scenic views, delicious food, and our staff's hospitality. We hope to welcome you back again soon! Manikandan Venkadasalapathi, Operations Manager.

    4.0

    Good Stay

    se.

    Ambience was palace and adventurous games conduct by the management was too great full, infinity pool was slight dirt and dining area was pleasant

    Travel Month: Jul 2025

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Tue Jul 22 03:33:44 IST 2025

    Dear Guest, Thank you for your lovely feedback! We're glad to hear you enjoyed your stay, the ambience, and the adventurous games provided by the management. We also appreciate your note about the infinity pool, and we'll make sure to address it. It's wonderful to know that you found the dining area pleasant. We hope to welcome you back to Grand Palace Hotel - Yercaud soon! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    ayush s.

    Amazing place to stay on the hill top with amazing view. The staff and service were exceptional hosted by Vankatesh and Sudha

    Travel Month: Jul 2025

    Room: Deluxe Room

    Grand Palace Hotel and Spa has replied on Mon Jul 21 15:46:57 IST 2025

    Dear Ayush, Thank you for your wonderful review! We're thrilled to hear you had an excellent stay at Grand Palace Hotel - Yercaud. It's great to know that you enjoyed the breathtaking views and that Vankatesh and Sudha provided exceptional service. We look forward to welcoming you back! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    pradeep c.family with 1 kid

    Yes

    Travel Month: Jul 2025

    Room: Grand Balcony Room

    Grand Palace Hotel and Spa has replied on Wed Jul 30 15:27:11 IST 2025

    Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

    5.0

    Excellent stay

    varun s.couple

    Grand Palace Resort is an excellent choice for families, couples, or groups seeking a comfortable, scenic retreat in Yercaud. The mix of nature views, well-designed rooms, good food, and relaxation facilities make it a memorable stay—highly recommended if you’re willing to pay a bit extra for the ambience.

    Travel Month: Jul 2025

    Room: Sunrise Room

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    Grand Palace Hotel and Spa has replied on Mon Jul 28 18:09:31 IST 2025

    Dear Varun, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Grand Palace Hotel - Yercaud and appreciated the scenic views, comfortable accommodations, and relaxation facilities. Your recommendation means a lot to us. We hope to welcome you back for another memorable experience! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Beautiful stay

    couple

    nice and pleasant stay. infinity swimming pool maintanence is good with beautiful scenary. experienced Good service

    Travel Month: Jul 2025

    Room: Superior Room With Balcony

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    Grand Palace Hotel and Spa has replied on Mon Jul 21 03:59:20 IST 2025

    Dear Guest, Thank you for your kind words! We're delighted to hear that you had a pleasant stay and enjoyed the infinity pool alongside the beautiful scenery. It's wonderful to know that you experienced good service. We hope to welcome you back to Grand Palace Hotel - Yercaud soon! Manikandan Venkadasalapathi, Operations Manager.

    4.0

    Beautiful

    sneha r.family with 1 kid

    It's a beautiful place to relax yourself away from the hustles of life.. Scenic beauty around..

    Travel Month: Jun 2025

    Room: Sunrise Room

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    Grand Palace Hotel and Spa has replied on Fri Jul 11 15:28:52 IST 2025

    Dear Sneha, Thank you for your lovely review! We're thrilled to hear that you found Grand Palace Hotel - Yercaud to be a beautiful and relaxing escape. We hope to welcome you back for another serene experience soon! Manikandan Venkadasalapathi, Operations Manager.

    4.0

    Good location but food is not goos and expensive too

    shikha n.couple

    location is good but food is not good and it is too expensive also . It has scenic view you dont need to ho anywhere

    Travel Month: Jun 2025

    Room: Superior Room With Balcony

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    Grand Palace Hotel and Spa has replied on Wed Jul 09 18:14:45 IST 2025

    Dear Shikha, Thank you for sharing your feedback. We're glad to hear you enjoyed the location and the scenic views at Grand Palace Hotel - Yercaud. However, we sincerely apologize that the food did not meet your expectations and that you found it to be expensive. Your comments are valuable to us, and we will take them into consideration as we strive to improve. Manikandan Venkadasalapathi, Operations Manager.

    4.0

    Good Stay

    riya m.family with 1 kid

    Stay was really great. Room service was good 1st day but next 2days it was not that great as we orderd food and water refills which was late by more than 1hour after following up. Food options were not much. Room view was great.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Superior Room With Balcony

    Grand Palace Hotel and Spa has replied on Sun Jun 15 03:53:08 IST 2025

    Dear Riya, Thank you for sharing your experience. It's wonderful to hear that you enjoyed the room view and had a great stay overall. We appreciate your feedback regarding room service and the food options, and we'll be sure to share this with our team to improve our services. Your insights are valuable to us, and we hope to make your next visit even better. Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    jayaprakash n.family with 1 kid

    Grand palace "A Memorable Stay in the Hills" My Rating:* 5/5 "I recently had the pleasure of staying at the Grand Palace Hotel and Spa in Yercaud, and I must say it was an unforgettable experience. The hotel's stunning architecture and picturesque surroundings set the tone for a relaxing getaway. The room was spacious and well-appointed, with breathtaking views of the hills. The staff were friendly and attentive, going above and beyond to ensure our stay was comfortable. The food at the hotel was delicious, with a great selection of local and international dishes. The infinity pool and spa facilities were the perfect way to unwind after a day of exploring. What truly made our stay special was the hotel's attention to detail and commitment to customer satisfaction. From the warm welcome to the fond farewell, the Grand Palace team made us feel like royalty. I would highly recommend the Grand Palace Hotel and Spa to anyone looking for a luxurious and rejuvenating stay in Yercaud. It's a true gem in the hills!"

    Travel Month: May 2025 (3-Night Stay)

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Mon Jun 09 15:53:15 IST 2025

    Dear Jayaprakash, Thank you for sharing your wonderful experience at Grand Palace Hotel - Yercaud! We're delighted to hear that you found your stay memorable and enjoyed the stunning surroundings, spacious room, and attentive service from our team. It's also great to know that you appreciated the delicious food and relaxing spa facilities. Your recommendation means a lot to us, and we look forward to welcoming you back for another luxurious getaway in the future! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Good ambience

    vasanth d.family

    Good ambience and hospitality, had very pleasant stay for 2 days..Food was bit costlier and tastes bit ok..

    Travel Month: May 2025

    Room: Superior Room With Balcony

    Grand Palace Hotel and Spa has replied on Wed Jun 04 15:31:17 IST 2025

    Dear Vasanth, Thank you for your kind words about the ambience and hospitality during your stay at Grand Palace Hotel - Yercaud. We're glad you had a pleasant experience. We appreciate your feedback regarding the food and will certainly take it into consideration. Looking forward to welcoming you back in the future! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    vijay s.

    First of all, the room was very beautiful with sunlight, secondly, the food was delicious, then the parking was convenient, overall it was great.

    Travel Month: May 2025

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Wed Jun 04 15:31:19 IST 2025

    Dear Vijay, Thank you for sharing your wonderful experience! It's fantastic to hear that you enjoyed the beautiful room, delicious food, and convenient parking. Your feedback means a lot to us, and we're delighted that your stay was great! We look forward to welcoming you back to Grand Palace Hotel - Yercaud. Manikandan Venkadasalapathi, Operations Manager.

    2.0

    Not up to the mark

    kamalika r.family

    Poor hospitality, poor services overall. Be it paid dinner or breakfast - food quality and services both were not up to the mark. Room service for simple water took 2hours. Even charging premium amount services were too poor and literally not a great experience

    Travel Month: May 2025

    Room: Deluxe Room

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    Grand Palace Hotel and Spa has replied on Wed Jun 04 15:31:22 IST 2025

    Dear Kamalika, Thank you for sharing your feedback. We're truly sorry to hear that your experience at Grand Palace Hotel - Yercaud did not meet your expectations. Your comments regarding the hospitality and services are important to us, and we will address these concerns with our team. We appreciate you bringing this to our attention and hope to improve in the future. Manikandan Venkadasalapathi, Operations Manager.

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