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Yercaud, Yercaud
1947 Ratings, 1263 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property in Yercaud offers breathtaking valley views and a serene atmosphere. Guests appreciated the courteous staff and delicious food. Some mentioned the challenge of climbing stairs and the need for room maintenance. The location was highlighted as prime, with easy access to tourist spots. Overall, the property provides a pleasant stay with good amenities and beautiful surroundings.
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Average Stay
Food is average. It could have been better. And the room size is very small. I expected atleast king size bed for what I paid for it
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Sat Sep 27 18:53:09 IST 2025
Dear Prabhu, Thank you for sharing your experience. We appreciate your feedback regarding the food quality and the room size. It’s important for us to know how we can improve to better meet our guests' expectations. Your insights will be shared with the relevant teams for consideration. Sincerely, The Sterling Holidays Team
Excellent Stay
Location was very good , food taste was good and staff are very supportive - Hari was very polite and supportive
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Sat Sep 27 14:04:49 IST 2025
Dear Vinoth, Thank you for taking the time to share your experience. It’s wonderful to hear that you enjoyed your stay and found the location and food to your liking. We’re glad that our staff, especially Hari, made a positive impact during your visit. Your feedback is appreciated! Sincerely, The Sterling Holidays Team
Nothing Sterling about i
This place needs loads of work and improvement Good: 1. Staff are very courteous and helpful 2. Special mention to Pratap who entertains with his talent and passion Opportunities: 1. Our experience with this place has been extremely mediocre. Staff in the restaurant are very courteous. But tables do not get cleaned on time, food in the buffet do not get refilled timely need to wait for a very long time. There is good amount of effort that has been put in from the staff but still lacks maintenance and management.Quality of food can be improved and heavy veg options can and should be improved. 2. We stayed for 2 nights and we wanted the room to be cleaned when we were not in the room, but their cleaning takes place only between 2pm to 5pm. Ideally cleaning should take place when the guest is out. Since we wanted to get some rest we asked the staff not to clean but just get water and towels. The towels came but the water did not. I had to ask multiple times for it. 3. Bar did not have a bar captain, had to wait almost for 10 mins for him to come. 4. Our key card stopped working suddenly on the 2nd day, there are not many staff you can find and there is no house phone (it's a 4 star properly) bare in mind. I had to go all the way to the reception and get a replacement. 5. Phone in the room was not working(it was replaced as soon as we asked for it) , AC was leaking, fridge was dirty(though we had no utility of it). But these are some basic things that need to be taken care when you are giving a pretty picture on the website. This is no where close to a 4 star property. Loads of room for improvement. 6. Not friendly for old people as this is on a hills too many steps to climb up / down. While we had a good time overall, the stay at Sterling did not add to it. It was a disappointment.
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Wed Sep 24 18:31:16 IST 2025
Dear Sachin, Thank you for sharing your feedback. It’s wonderful to hear that you found our staff courteous and appreciated Pratap's talent and passion. However, we sincerely apologize for the challenges you faced during your stay. We acknowledge your concerns regarding cleanliness, food service, and room maintenance. Your insights about the timing of room cleaning and the lack of prompt responses in certain situations are valuable, and we will certainly address them with the team. We strive to provide a comfortable experience for all our guests, and we're sorry to hear that we fell short in some areas during your visit. We'll work on improving various aspects of our service to ensure a better experience in the future. Thank you once again for your honest feedback. Sincerely, The Sterling Holidays Team
Excellent Stay
Ambience was good and the stay was worthy mainly for the view they offer from the premium suites, staff were great and their attitude was awesome. Much appreciated stay overall
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Thu Sep 18 15:15:03 IST 2025
Dear Rajkapoor, Thank you for your wonderful feedback! It's great to hear that you enjoyed the ambience, the views from the premium suites, and the service from our staff. Your appreciation truly means a lot to us. We hope to welcome you back for another excellent stay in the future! Sincerely, The Sterling Holidays Team
Excellent Stay
I had booked sterling yercaud, valley facing rooms for 2nights. It was one of the best trips i have done in recent times. The view from the room was great and you can see the entire salem. The food and service were both great. Special mention to Mr. Rabin for his exceptional professional service and Mr. Naresh for his timely attention to our requirements
Room: 2-Bedroom Family Suite with Valley View
Sterling Yercaud has replied on Tue Sep 16 13:11:04 IST 2025
Dear Mauseem, Thank you for sharing your wonderful experience at Sterling Yercaud. It’s heartening to know that you enjoyed the valley-facing room and the stunning views. We appreciate your kind words about the food and service, and we will certainly pass on your compliments to Mr. Rabin and Mr. Naresh. We look forward to welcoming you back for another memorable stay! Sincerely, The Sterling Holidays Team
Excellent Stay
Nice place and excellent location,,,food is too good..
Room: Valley View Indulge room With Sit Out
Sterling Yercaud has replied on Fri Sep 12 16:01:01 IST 2025
Dear Prasanth, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found the location and food to your liking. Your feedback means a lot to us! Sincerely, The Sterling Holidays Team
Excellent Stay
Yes
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Fri Sep 12 14:11:12 IST 2025
Dear Nataraj, Thank you so much for the 5-star rating! We're happy to hear that you had a great experience. Your feedback means a lot to us! Warm regards, The Sterling Holidays Team
Excellent
Very friendly staff and great ambiance. A must place to spend holidays with family. Special mention to Shanina and Hari. They ensured the stay is pleasant.
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Sun Sep 07 13:47:25 IST 2025
Dear Muthupandian, Thank you for your wonderful review! It's great to hear that you enjoyed the friendly staff and ambiance. We'll be sure to pass on your special mention to Shanina and Hari for their exceptional service. We look forward to welcoming you and your family back for more holiday memories! Sincerely, The Sterling Holidays Team
stay at Sterling yercard
Pleasant ambience, friendly staffs and nice food, amenities & service..overall great place to stay
Room: Valley View Indulge room With Sit Out
Sterling Yercaud has replied on Wed Sep 03 16:42:57 IST 2025
Dear Uthra, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the pleasant ambiance, friendly staff, and great amenities during your stay at Sterling Yercaud. Your satisfaction means a lot to us, and we hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Average stay compared to the price (for peak times)
Location and view - great, Food- below average, quality is poor given the price, the bar is not equipped well. Staff- room service is okay but most of the staff doesnot know the rules and regulations, everybody has a different version. Amenities- okayish. A defaultSterling problem- the rooms in pictures look way better than reality, the sitout was public and not private
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Thu Aug 28 12:11:57 IST 2025
Dear Russa, Thank you for sharing your feedback. It's disappointing to hear that your stay did not meet your expectations, particularly regarding the food quality and the staff's knowledge of procedures. We value your comments about the amenities and the room discrepancies, and we'll make sure to address these concerns as we strive to improve our services. Your insights are important to us, and we appreciate you taking the time to provide such detailed feedback. Sincerely, The Sterling Holidays Team
Good Stay
The stay was nice and good view at room food can be bit more variety since we feel same breakfast menu was served for my 2 days stay with bit change overall experience location and ambience was great
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Thu Aug 28 12:11:58 IST 2025
Dear Ganesh, Thank you for sharing your experience! It's wonderful to hear that you enjoyed your stay and appreciated the views and ambience. We appreciate your feedback regarding the breakfast menu and will certainly take it into consideration for the future. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Hill Top beautiful view.
This hotel has a beautiful view, at top of the hill. Salem facing premium rooms are really cool. Hospitality, food, services are very good. Worth for money. Durint rainy season, it will be little challenging for elder people to walk around as one has to take stairs to reach the rooms. It's fun to take stairs and enjoy the view, but mind your steps.
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Mon Aug 25 16:43:24 IST 2025
Dear Ravi, Thank you for sharing your wonderful experience! It's great to hear that you enjoyed the beautiful views and appreciated the hospitality, food, and services. We appreciate your feedback about the stairs during the rainy season and will keep it in mind for the future. Your insights are valuable, and we hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Average Stay
Sterling Yercaud is built on hill slopes to get a beautiful view. But to achieve it, they compromised on the room look and feel and usability of the area
Room: 2-Bedroom Family Suite with Valley View
Sterling Yercaud has replied on Wed Aug 20 19:56:06 IST 2025
Dear Anitha, Thank you for sharing your thoughts on your stay at Sterling Yercaud. We appreciate your feedback regarding the room aesthetics and usability. It's helpful for us to understand how we can enhance our guests' experiences in the future. Your insights are valued, and we hope to see you again. Sincerely, The Sterling Holidays Team
Excellent Stay
Will remember our stay at Sterling forever , for its beautiful location, courteous staff and amazing food and hospitality.
Room: Classic Room
Sterling Yercaud has replied on Tue Aug 19 10:40:57 IST 2025
Dear Mudit, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent stay and enjoyed the beautiful location, courteous staff, and amazing food. Your memories mean a lot to us, and we hope to welcome you back soon. Sincerely, The Sterling Holidays Team
Excellent Stay
Always this property & food both are excellent. The in-house resort amenities are also excellent. Always prefer Sterling.
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Tue Aug 19 12:13:37 IST 2025
Dear Srinath, Thank you for your wonderful review! It's fantastic to hear that you enjoyed your stay and found both the property and food to be excellent. We're thrilled that you appreciate our in-house resort amenities and choose Sterling for your experiences. Looking forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Average Stay
Location was good Breakfast was average, very less variety of food. Receptionist not explained the exact charges of extra bed n food. They need to be customer friendly... Too much of steps...
Room: Classic Room
Sterling Yercaud has replied on Sat Aug 16 02:13:09 IST 2025
Dear Veeramani, Thank you for sharing your feedback. We're glad to hear you enjoyed the location. However, we regret that your breakfast experience and communication from our team did not meet your expectations. Your comments about the variety of food and clarity regarding charges are important, and we will address them with our team. We appreciate your input as it helps us improve. Sincerely, The Sterling Holidays Team
Review for Sterling Yercaud
Pros: The property offers one of the best views in Yercaud — truly scenic and refreshing. The view from the terrace is especially pleasant and a highlight of the stay. Cons: While the location is beautiful, there are very limited activities available on-site. There is no swimming pool, and unfortunately, none of the accommodations have a bathtub or jacuzzi. The outdoor children’s play area is poorly maintained — muddy, unclean, and not suitable for kids. It’s not child-friendly, and children are likely to get bored or ask to go home early.Gym has only 3 cardio equipment
Room: 2-Bedroom Family Suite with Valley View
Sterling Yercaud has replied on Thu Aug 14 10:43:22 IST 2025
Dear Saurav, Thank you for sharing your insights about Sterling Yercaud. We're delighted to hear that you enjoyed the stunning views, particularly from the terrace. However, we sincerely apologize for your experience regarding the limited activities and the condition of the children’s play area. Your feedback is valuable, and we will certainly take it into consideration to enhance the experience for our guests. We hope to have the opportunity to welcome you again in the future. Sincerely, The Sterling Holidays Team
Had an excellent stay
Excellent location, view and well maintained. Food is also good. This resort may not be suitable for elders who find it difficult to climb stairs.
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Wed Aug 13 19:57:27 IST 2025
Dear Pabitra, Thank you for your kind words! It's wonderful to hear that you enjoyed your stay, the location, and the food. We appreciate your feedback regarding accessibility for elders, as it helps us improve the experience for all guests. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Good Stay
Stay was good with a beautiful valley view. Breakfast was average and there was frequent powercut in the room.
Room: Valley View Premier Room with Sit Out
Sterling Yercaud has replied on Tue Aug 12 02:20:44 IST 2025
Dear Kaviya, Thank you for sharing your experience! It's wonderful to hear that you enjoyed the beautiful valley view. We appreciate your feedback about the breakfast and the power cuts, as this helps us identify areas for improvement. We hope to enhance your next stay with us. Sincerely, The Sterling Holidays Team
Terrible Stay
There is lot of stairs to go to room, which is very painfull. Food is also bellow average. The resort don't have sufficient car parking space also.
Room: Valley View Privilege suite with Balcony
Sterling Yercaud has replied on Wed Aug 13 13:46:08 IST 2025
Dear Secular, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand that the accessibility, food quality, and parking concerns impacted your stay, and we appreciate you bringing these issues to our attention. Your insights are valuable and will help us improve for future guests. Sincerely, The Sterling Holidays Team
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