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Review Of Grand Collection O Near Sarjapur Road Near 7d Voyage0123401234

KPC Layout, Bangalore

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    399 Ratings, 259 Reviews

    excellent
    29%
    very good
    20%
    average
    16%
    poor
    14%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 2
    • 1
    • 1
    • 1
    • 2
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.5
    • Room4.1
    • Food2.4
    • Hospitality3.9
    • Value For Money3.6
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests primarily appreciate the property's location, providing easy access to nearby restaurants and attractions. However, many have voiced concerns about cleanliness, particularly regarding dirty linens and unkempt bathrooms. Staff behavior and service levels also drew criticism, with reports of rudeness and insufficient attention to requests. While some did have satisfactory experiences, many felt the services did not meet expectations for their stay. Overall, a mixed bag in terms of guest experiences.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    group

    the room was not clean ,sheets are not at all clean.. receptionist are very rude particularly one guy .

    Travel Month: Aug 2025

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    albin g.

    As I already shared with you.. staffs are not at all attentive, to doesnt work,no bath towel,no soap,no shampoos,no blankets.. I had a talk with the hotel owner also he totally irgnored the matter.. You shouldn’t keep this type of hotels at your page.. They will put your reputation down

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Terrible Stay

    albin g.couple

    already mailed mmt..they don't provide bath towel,soap,tv doesn't work,no wifi,they don't have staff to give proper service there owner sai already mailed mmt..they don't provide bath towel,soap,tv doesn't work,no wifi,they don't have staff to give proper service there owner said

    Travel Month: Jul 2025

    Room: Classic

    2.0

    Poor Stay

    prabakaran k.family

    First of all, there is such hotel in that name. Accomadated in AVH hotel No cleanliness Bed is very bad condition Bedspreads are dirty Provided Towels are Torn Attitude of Staff very poor No proper response to Guest

    Travel Month: Jun 2025

    Room: Classic

    2.0

    Poor Stay

    kumar k.couple

    Rooms were not good, I booked for 3 days but stayed only 2 days , because there is no faculty in the hotel also in hotel why I went then they denied my booking , hotel staff told that we will provide only offline booking then after several complaints they accept my booking, please don't book this hotel..

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe

    1.0

    Terrib

    rakesh.group

    they are charged extra triple price for just one day, worst service they have provided, staff also very irresponsible

    Travel Month: Jun 2025

    Room: Classic

    3.0

    Average Stay

    solo

    water tap on restroom not working.need to ask them for a bucket of water for shower.it was a average experience

    Travel Month: Jun 2025

    Room: Classic

    2.0

    Poor Stay

    sri a.

    Rooms were not clean, no proper response, AC did not work

    Travel Month: May 2025

    Room: Deluxe

    1.0

    Terrible Stay

    pallavi g.

    It's very disheartening to inform that we are really disappointed with your service. In the reception, the receptionist denied to provide us with the early check in bill. We are checked in in the hotel at 10 am. As the telephonic conversation with the oyo agent, we have been advised that we if check in after 10Am, we won't to pay any early check in charges. But in the reception we have been charged rs 200/hr. We have paid 400 rs early pay in cash. Now the when we are asking receptionist for the early check-in receipt. He denied. He also denied for the breakfast. Which we have already paid during the booking. Total we have paid rs 400(early check-in charge)+127(breakfast)= 527rs. We have been charged extra rs 527. Request you to kindly look into the matter and do the needful at the earliest. As we are highly disappointed with the service.

    Travel Month: Apr 2025

    Room: Classic

    3.0

    Average Stay

    ravinder r.family

    Staff are very friendly. But towels,Bed sheets not good . Dust there every where . Water coming drop by drop from Tap in wash room .No door mats available.

    Travel Month: Mar 2025

    Room: Deluxe

    1.0

    Terrible Stay

    srini v.solo

    Very horrible to stay. All linens are used with lot of hairs. Beds are the worst. Very very bad experience. Staffs are rude. Bathroom is not all clean, very smelly. Toilet seat is broken.

    Travel Month: Mar 2025

    Room: Deluxe

    3.0

    Average Stay

    bn n.

    Bed is not comfortable and door lock is not good. Room is very nice and clean

    Travel Month: Mar 2025

    Room: Deluxe

    5.0

    Excellent Stay

    abdul s.

    Thanks to make my trip, for excellent stay in hotel with v. Good staff. Sorry i have no image

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    gurujoth p.

    I haven't stayed at grand collection as it was not taking booking from mmt. They denied the booking. Had to wait for around 1. 5 hrs on the road, by the time i got my next hotel.

    Travel Month: Aug 2024

    Room: Deluxe

    1.0

    Pathetic experience

    shravan c.loyalty-iconfamily

    The property manager was not reachable over the phone number provided by mm t and even when tried by the mm t support team. So, at last we moved to the other hotel with mm t support team's help.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Great stay

    dinesh.business

    We had a fantastic stay. The room was spacious and well-appointed, and the housekeeping was top-notch.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Budget friendly hotel

    rajat.business

    Room was clean, staff was accommodating the room rates are also reasonable. Highly recommend.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Reasonable and best

    kamal.business

    This place is just fantastic all the staff are very helpful and good, the room rates are also reasonable.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Really enjoyed

    vinay d.family

    I was on a short trip and stayed here. I was worried about the comfort as i was very tired. This place was really nice, i felt great relaxation here with clean and comfortable rooms.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Excellent

    rahul s.family

    Excellent location with clean and professional rooms and bathrooms and staff, along with nicely organized bedsheets and blankets.

    Travel Month: Jul 2024

    Room: Deluxe

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