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Review Of Fressotel Tanzanite0123401234

Vilpatti, Kodaikanal | 1.7 km drive to Pine Forest

    User Rating & Reviews

    • everyone
    • group
    • family
    3.4
    Good

    25 Ratings

    excellent
    20%
    very good
    28%
    average
    32%
    poor
    12%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 4
    • 3
    • 1
    • 3
    • 2
    • 4
    4.0

    Good Stay

    nikhil g.

    Good hotel with 5 star range

    Travel Month: Jan 2024

    Room: Executive Rooms

    • user photos

    Fressotel Tanzanite has replied on Mon Feb 05 16:23:36 IST 2024

    Thank you for the 4 star rating & the opportunity to serve you. We promise to work hard and become the best, to get that 5 star rating from you.

    1.0

    Terrible Stay

    srikanth m.family

    Need to improve and food is very bad and very costly washrooms are bad cleaned after compliant need to improve and food is very bad and very costly washrooms are bad cleaned after compliant

    Travel Month: May 2023 (3-Night Stay)

    Room: Executive Rooms

    Fressotel Tanzanite has replied on Tue Jun 20 16:24:54 IST 2023

    Dear Srikanth,We apologize for the unpleasant experience you had at our establishment. We take customer feedback seriously and would like to assure you that we are constantly working to improve our services.We understand that the quality of food and the pricing did not meet your expectations. We would like to request more specific details about the food you had and the prices you paid, so that we can investigate the matter further and take necessary action.Regarding the state of our washrooms, we apologize for any inconvenience caused. We have made a note of your feedback and have taken steps to rectify the issue. Our cleaning team has been trained to conduct regular checks to ensure that our washrooms are clean and well-maintained.Once again, we apologize for any inconvenience caused and hope to have the opportunity to serve you better in the future.Thank you for your feedback.Thanks & Regards Satheesh Kumar K Sr Resort Manager Fressotel Tanzanite Kodaikanal

    3.0

    Best stay but food is not good

    nantha k.family

    Bf is not good and room is good and other facilities good. Only improvement needed in food. A little bit outskirts from the city.

    Travel Month: May 2023

    Room: Executive Rooms

    2.0

    Worst stay

    pranoti p.group

    Even if the rooms are available they don't give early check in evening putting request w days before arriving. Also breakfast they charge is too much high with respect to quality.

    Travel Month: May 2023

    Room: Executive Rooms

    2.0

    Will not recommend this place to anyone

    rithika r.family

    The place looks clean because it’s new. However it’s not maintained well and the work done is very poor. Most of the interiors seem very fragile. The staff is multilingual and well behaved but the facilities are very poor. Most of the amenities mentioned are not available like bonfire and most importantly the elevator. There is an elevator placed but it’s not working. We booked the place solely for the view claimed in the pictures but nowhere was it mentioned that our room was in the basement which was a bad experience. The lawn area is poorly lit and when we asked to switch on the lights in the night they said the maintenance guy has already left. The washroom is very small as well. There’s barely any space in there. Overall, we will not stay at the place ever again and would not recommend it to anyone either.

    Travel Month: May 2023

    Room: Executive Rooms

    3.0

    Average hotel with a nice view.

    neha p.loyalty-icongroup

    The location and view was good. Room was okay but washroom did not have basic essentials. Exhaust fan was there but not in working condition. They do not have many options in food specially for vegetarians. Breakfast was average for one day but on our second day of stay they did not have proper arrangements for breakfast. It was overpriced based on the services they provide.. The staff was helpful and polite but the hotel did not have basic essentials to provide… So, if you are ready to adjust with amenities and services, and looking for a place with peace and good view, Go for it.

    Travel Month: Apr 2023

    Room: Tangerine - Non Ac

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    sathak a.

    Excellent. Room is very clean and excellent. Scenery also from the balcony is superb. Staffs are very polite with service mindset. Good to choose this hotel for peaceful stay.

    Travel Month: Apr 2023

    Room: Executive Rooms

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