The property boasts a stunning location with breathtaking views of the surrounding mountains and proximity to the Lidder River. Guests appreciate the helpful staff and delicious food, especially dinner. The cleanliness of rooms has been highlighted, though some found them small and less impressive than depicted. However, recurring issues with hot water, heating facilities, and room furnishings have been mentioned. The steep climb to the property may be a challenge for some, but those enjoying nature may find it worthwhile.