Location-terrible, pretty secluded, on one end of Gorai i would say, food was average, interesting fact is that on sundays, checkout time is 9am but the complementary breakfast that you booked along with your room is available from 9:30 am onwards. It’s funny that you have to wait for 30mins after checkout to begin your breakfast that you paid for along with your room rent! Ridiculous! Amnesties are bare minimum, no liquid handwashing in the room, were provided soap bars, there was a weird smell in the room, may be due to poor ventilation. Overall I would recommend avoiding booking here unless you have to. There are better and cheaper alternatives available nearby. Thanks!
Farm Regency
Dear Guest,
Namaste!!
Thank you for sharing your detailed feedback. We're truly sorry to hear that your experience did not meet expectations, and we appreciate you taking the time to point out specific areas where we can improve.
We understand your concerns regarding the location, amenities, and breakfast timing. Your comment about the 9 AM checkout and 9:30 AM breakfast has been noted, and we agree that this is something that needs to be reviewed urgently to avoid guest inconvenience in the future.
We're also sorry to hear about the room ventilation and missing liquid handwash — we’ll be addressing this with our housekeeping and maintenance teams right away. Guest comfort and cleanliness are top priorities for us, and we regret that this wasn’t reflected during your stay.
Your feedback is valuable, and we will use it to enhance our services. We hope you’ll consider giving us another chance in the future so we can provide you with the experience you deserve.
Warm regards,
Management - Farm Regency.