wprest experience ever, first the service is very bad, the toilet drain was clogged and no solution was given , at first entry to the room, very dirty , floor was slimy it was clear that they didn't clean the floor properly, the water which was served in the room at first was charged , the tables in the mess in common dinning area was dirty and the kitchen was unhygienic, food like chapati was served with bare and dirty hand, when I asked them about the clogged drain in the bathroom they didn't show any sign of care and said we will clean it tomorrow, also when I entered the room the room was smelling all cigarettes, my daughter almost vomited with the smell, she (my daughter) wasn't able to eat breakfast because of the dirty kitchen, please choose other hotels
FabHotel Shiv Mahima has replied on Thu Sep 04 18:39:54 IST 2025
Dear Guest, we sincerely apologize for the highly disappointing experience you faced during your stay. We regret the issues with room cleanliness, cigarette smell, clogged bathroom drain, floor hygiene, kitchen and dining area conditions, and service responsiveness. Your feedback has been shared with the concerned team for immediate corrective action to ensure such lapses do not recur. Guest comfort, safety, and satisfaction remain our top priority, and necessary measures have already been implemented to improve hygiene, food handling, and overall service standards. Issues have been resolved now.