it was a horrible stay with no discounts despite me booking it for a whole month. the staff was rude, there were cockroaches in the room, and the receptionists were very rude. there was no intercom in my room, no laundry service was provided, and the bathroom light and flush weren't working at all. horrible stay, shouldn't be allowed to call themselves a 3-star
FabHotel Greenwood Xpress Inn - Nr. Manipal Hospital has replied on Sat Jul 05 11:30:41 IST 2025
We deeply regret the unpleasant experience you had during your stay. The issues regarding staff behavior, pests, lack of basic amenities, and maintenance are unacceptable and have been escalated to the concerned team for immediate corrective action. Guest satisfaction is our priority, and we’re working to ensure such incidents are not repeated. **The issue has now been resolved.**