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Ballygunge, Kolkata | 2.3 km drive to Kalighat Kali Temple
64 Ratings, 33 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property boasts a prime downtown location, making it easy to access transport and explore the area. Guests appreciate the spacious rooms and good service. However, cleanliness and maintenance are repeated concerns, with mentions of dirty linens and poorly maintained facilities. Breakfast options are limited, often needing to be sourced from outside. Overall, it's a mixed experience with decent advantages but notable drawbacks.
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Terrible Stay
The room wasn’t clean, the bathroom was dirty, and the water supply stopped too. Even after repeatedly asking, they only fixed the geyser later. My booking was for two days with breakfast included, but they forgot to serve breakfast on the first day. The staff is nice, but the rooms and services are poor. My room didn’t even have a TV, it felt like a formality room. The water bottle in the room wasn’t sealed either. The place really needs renovation.
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Sat Nov 08 15:13:51 IST 2025
Dear Guest, we sincerely apologize for the inconvenience and discomfort you faced during your stay. We regret that the room condition, cleanliness, amenities, and service did not meet your expectations. Your feedback has been shared with the concerned team for immediate corrective action to improve maintenance, hygiene, and guest service standards.
Definitely not the worth of 1600. Don't book it for more than 800-900s
Room were not cleaned and even the bedsheets were not maintained properly. There was no TV in the room it was just bed that's all. That to not very nice. Cushion were also never old. It was more of curve shape from the middle.
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Mon Sep 01 15:23:12 IST 2025
We sincerely apologize for the inconvenience caused during your stay. Cleanliness and basic amenities are core priorities for us, and we regret to hear about the condition of the room, bedsheets, and cushions, as well as the absence of a functional TV. This does not reflect the standards we aim to maintain. Your feedback has been shared with the concerned team to take immediate corrective action and ensure such issues do not recur.
Poor Stay
1)Firstly to begin with,complimentary breakfast was not provided to me stating they don't have pantry/ kitchen in there hotel and moreover breakfast has to be ordered from outside and same can be provided after 9 am and not before that. 2)Even the room is totally different from what is shown in the photos on the site. 3)Even the bed sheet is not good and have many minute holes.( ie torn at places) 4) The ambience of the room is not so great too
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station
We sincerely regret the inconvenience caused during your stay. Your concerns regarding breakfast arrangements, room condition, linen quality, and the difference between listed photos and actual ambience have been noted and shared with the concerned team for corrective action. Guest comfort and trust are our utmost priorities, and we are committed to making the necessary improvements to ensure a better experience in the future.
Excellent Stay
Situated in the downtown, the location of the property is great! About the infra and service, again full points. Worth the money!!
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Thu Jul 24 11:48:00 IST 2025
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to welcome you back soon.
Excellent Stay
Location wise this hotel is perfect. Finding transportation is super convenient. The service was also very good.
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Thu Jul 24 11:47:58 IST 2025
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to welcome you back soon.
Terrible Stay
Unhygienic, no supportive staffs, not recommended, didn't expected from fab hotels.
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Fri Jun 20 12:44:05 IST 2025
We sincerely apologize for the inconvenience caused during your stay. This is certainly not the experience we aim to deliver at FabHotels. Your feedback regarding hygiene and staff behavior has been noted and shared with the concerned team for necessary improvement. **The issue has now been resolved.**
unhygenic breakfast, dripping ac
There was no food, no breakfast, when asked for breakfast, they offered me street food, water was dripping from ac.
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Thu Jun 12 13:18:48 IST 2025
We're truly sorry for the experience you had. Offering street food and the AC issue fall short of our service standards. We've taken your feedback seriously and ensured corrective measures have been implemented. *Please note, the issues have been resolved now.*
Excellent Stay
My experience was very good in this property. Had a good time, the location, aesthetics and even the staff behaviour was good.
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Thu Jul 24 11:47:56 IST 2025
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to welcome you back soon.
Goo
Location is good The room was also decent Staff was well trained. Food was good A decent experience overall!
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Thu Jul 24 11:47:52 IST 2025
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to welcome you back soon.
Excellent Stay
This is a really underrated property in terms of pricing, location and quality. Had a very pleasant stay here. Was well taken care of by the staff. 10/10
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Thu Jul 24 11:47:48 IST 2025
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to welcome you back soon.
Not a good Deal.
Room was with full of smell, there is no tv in the room, no restaurant, I didn’t expect that from fab hotel, there is no sign board of fab hotel.
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Fri Aug 22 14:12:46 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Shady Fab Hotel ever
U checked out in 30min of checkin One the most shady hotel u have ever been Smelly bed sheets were dirty Hotel was without kitchen can’t imagine how can this hotel be on Fab list
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Fri Aug 22 14:12:44 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
good it was
it was good 😊 stay. we likes this place property was easy to locate and water was available ..........
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Fri Apr 18 17:17:32 IST 2025
Thank you for your feedback! We're glad to hear that you had a good stay. We hope to welcome you again soon!
Nice
Such a pleasant stay! The room was clean and spacious. Location was great. Overall I enjoyed my stay.
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Thu Jul 24 11:48:16 IST 2025
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to welcome you back soon.
Comfortable Stay
Good experience. The rooms were spacious and well-kept, and the staff went out of their way to make sure I was comfortable.
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Fri Aug 22 14:11:47 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
it was very nice stay and enjoyed alot property location is easy to approach and enjoyed all the meal
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Thu Jul 24 11:48:23 IST 2025
Thank you for your kind words! We're thrilled you enjoyed your stay and hope to welcome you back soon.
Excellent Stay
"This budget hotel in India is a hidden gem! The room was well-maintained and cozy. The staff were always ready to help with anything I needed. I was pleasantly surprised by the cleanliness and the overall comfort. It was the perfect base for my short trip. Excellent value for the price!"
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Fri Aug 22 14:11:49 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
"I was pleasantly surprised by the cleanliness and comfort at this budget hotel. The room had all the basic amenities, including air conditioning and Wi-Fi, which made my stay even more enjoyable. The hotel is located in a central area, making it easy to explore the city. Definitely worth the money!"
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Fri Aug 22 14:11:52 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
I enjoyed my stay the staff was very helpful served delicious food. Room was specious and clean must book property for solo and family travellers
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Fri Aug 22 14:11:55 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
The property is located at the prime location easy to approach, food was very delicious, served breakfast timely. The property is well maintained and clean
Room: Deluxe Rooms
FabHotel Grand Hazra Inn - Nr. Ballygunge Station has replied on Fri Aug 22 14:11:57 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
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