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You are booking hotel for more than 30 days
New Town, Kolkata
181 Ratings, 73 Reviews
Last 10 Customer Ratings (Latest First)
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Decent sta
Decent one and okay for a solo traveler. Rooms are small so travelling as couple or family will not be very pleasant. Main door lock and that of washroom are broken.
Room: Deluxe Room
Average Stay
The room was good and clean. The issue was with the ceiling fan, it was making so much of noise that made it a little hard to nap.
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Fri Oct 24 17:34:28 IST 2025
Thank you for sharing your feedback! We’re glad you found your room clean and comfortable. We apologize for the inconvenience caused by the noisy ceiling fan and have taken necessary steps to resolve the issue for a more comfortable stay in the future.
Good Stay
overall good experience with the room service and the location of the property, and room is cleaned.
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Sat Oct 25 16:10:58 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Good Stay
Nice staffs and food is superb
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Sat Oct 25 16:09:31 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Good Stay
Food is good
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Sat Oct 25 16:07:22 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Had a great Experience
Excellent Experience, very friendly and cooperative staff. Prompt cleaning services and it's excellent accessibility to different parts of the city at this price point is a big positive for me
Room: Deluxe Room
Excellent Experience
Very prompt service and good behavior of staff. Very good amenities and hygiene. Whenever I requested cleaning they promptly did so
Room: Deluxe Room
Location is good but hotel must be maintained properly
The rooms must be maintained properly. The staffs are good and very much professional. It is very good for couples also.
Room: Deluxe Room
Excellent Stay
Nice food and service. Staffs are polite.Good experience.I find the property through make my trip and location was sent by Fab itself.
Room: Deluxe Room
Excellent Stay
Best experience, staff behavior was too good..location is near biswa bangla gate(prime location) Overall good experience
Room: Deluxe Room
Excellent Stay
My experience is overall good , the one thing which I liked most is their food and the services they provide is also fine there is nothing to complain . One thing I m sure that whenever I'll go I will always prefer to stay in this hotel
Room: Deluxe Room
Good Stay
stay, facilities and food excellent 👌.....good for officials and couples, easy access to cabs, Main roads. stay, facilities and food excellent 👌...
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Thu Aug 28 13:51:01 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Gud stay
Stay was Gud Food was Gud and Staff was Gud ....Property was near and clean...no complains ...location was gud
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Fri Aug 22 14:06:08 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Wonderful Experience!
All good, from food to location of the hotel. I have been in the hotel now for the third time. Go ahead and visit this property!
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Mon Aug 04 14:26:54 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
the experience was overall good I liked the polite behaviour and service was good as well as the room were decent and good neat and clean the experience was overall good I liked the polite behaviour and service was good as well as the room were decent and good neat and clean.
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Mon Aug 04 14:27:02 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
pathetic experience for fab hotel its better to take oyo rather than fab
Its a pure scam dosent got the room which shown on image and when contacted support team they never responded
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Mon Aug 04 14:28:22 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
stay
excellent stay good people behaviour nice location excellent nearby
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Mon Aug 04 14:27:05 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
My stay at Hotel Step In Stays CC117 NewTown was nothing short of spectacular. The hotel’s elegant design, combined with its top-notch amenities, made for a truly relaxing and enjoyable experience. The attentive and courteous staff catered to my every need, ensuring that my stay was as comfortable as possible. With its convenient location and outstanding service,Hotel Step In Stays has quickly become my go-to choice for accommodations whenever I travel too.
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Thu Jul 17 21:42:07 IST 2025
Thank you for your wonderful feedback! We're delighted you enjoyed your stay and look forward to welcoming you again soon.
Average Stay
Location is good... near to biswa bangla sarani... rooms are not so good... totally different from the picture being shown in the website.. bedsheet and pillow covers are not so clean... property is not properly maintained... food is good
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Thu Jul 17 15:28:04 IST 2025
Thank you for your feedback. We're glad you liked the location and food. We regret the inconvenience caused due to room condition and cleanliness. Your concerns have been shared with the property team for necessary improvements.
Very good sta
very good experience, manager was super kind and was available when called always. Would love to stay again here. and it is quite affordable too.
Room: Deluxe Room
FabExpress Step Inn - Nr. Biswa Bangla Gate has replied on Sat Jun 21 17:31:45 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
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