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Vile Parle, Mumbai | 2.7 km drive to Nanavati Hospital
219 Ratings, 85 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a fantastic location near Mumbai airport, making it a convenient choice. Guests appreciate the friendly and helpful staff, with many highlighting their excellent service. Some found rooms to be clean and comfortable, though a number of reviews mention issues like pests, maintenance problems, and insufficient hygiene. While many enjoyed the food, others felt it was overpriced and lacking variety. Overall, the value for money stands out, despite mixed feelings on room quality and services.
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Terrible Stay
The room was not as expected and no hygiene was maintained by the hotel staff . also the breakfast is provided in the room and no test at all.
Room: Premium Room
Poor Stay
It’s an average room with poorly managed facilities - commode was broken, no hot water, soap dispenser was broken, worn out bed etc., I wouldn’t recommend as there are other options available in the similar price range. Close to Airport or a the best advantage here !
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Wed Sep 03 15:10:04 IST 2025
We’re sorry to hear about your experience and regret the inconvenience caused. The concerns you highlighted regarding broken facilities, lack of hot water, and upkeep of the room are not in line with the standards we strive to maintain at FabHotels. While we’re glad you found the location near the airport convenient, we understand that the overall stay did not meet your expectations. Your feedback has been shared with the hotel team to take immediate corrective measures. Guest satisfaction remains our top priority, and we appreciate you bringing this to our notice.
Good Stay
Our stay in this hotel is good.Very good staff.They gave good service for us.
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Wed Aug 27 15:24:21 IST 2025
Thank you for your kind words. We’re glad to hear that you enjoyed your stay and appreciated our staff and services. Your feedback means a lot to us, and we look forward to welcoming you again soon.
Poor Stay
Ok
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport
Thank you for your valuable rating! If you have any feedback or suggestions, please write to us so that the service can be improved. We would love to hear from you!
Average Stay
no hot warer, cockroaches, mosquitos, not a good service, i have stayed 2 days but not done cleaning poor house keepin
Room: Premium Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Mon Aug 18 18:02:47 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. We regret to hear about the issues with hot water, pests, housekeeping, and overall service. This is not the standard we aim to provide, and your feedback has been shared with the concerned team to address these lapses. We have already taken corrective steps to improve cleanliness, pest control, and housekeeping practices to ensure a better guest experience going forward.
Terrible Stay
The stay was terrible, totally unhygienic, room had cockroaches and spider. I had itching full left hand when I woke up. More breakfast was also unhygienic, served at a nearby pub, no spoons.
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Fri Aug 01 17:52:51 IST 2025
We sincerely apologize for the inconvenience faced during your stay. Hygiene and guest comfort are top priorities for us, and your experience falls far below our standards. We are taking this matter seriously and have addressed the pest control and breakfast service issues with the concerned teams. The issue has now been resolved.
Terrible Stay
hite vendor has only one person confirmation provided by make my trip....at night time it was very difficult to prove that i have booked room for my child and my self..this was very disappointing. no i don't have photos of hotel
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Sun Aug 31 00:41:43 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Poor Stay
Poor facilities
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Thu Jun 12 11:52:07 IST 2025
We regret the inconvenience caused during your stay. Your feedback regarding the facilities has been noted and necessary improvements have been made. The issues have been resolved now.
ok ok
Room was ok ok very dirty and bedsheet and blanket was too smelly Room was okay. It was very dirty. The bed was very smelly, and the blanket was very dirty. Also to smell. They did not even touch the everywhere cigarette as well.
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Thu Jun 12 11:50:48 IST 2025
We’re sorry to hear about your experience and truly regret the discomfort caused. Cleanliness is a top priority for us, and we’ve taken immediate steps to address these concerns with the property team. The issues have now been resolved.
Terrible Stay
Worst experience, hotel Rooms are not kept well , exhaust fan doesn’t work, bathroom doors have no locks,
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Thu Jun 12 11:50:03 IST 2025
We sincerely apologize for the inconvenience caused during your stay. Your concerns regarding room condition, exhaust fan, and bathroom door locks have been addressed with the property team. The issues have been resolved now.
Excellent
My stay was absolutely fantastic! The hotel exceeded all my expectations. The room was spacious, comfortable, and very stylish. The bed was like sleeping on clouds. The staff were exceptional – welcoming, helpful, and efficient.
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Tue Jul 22 14:19:21 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
excellent
the hotel is very safe, decent and good breakfast. liked my stay. friendly staff and very comfortable room good food
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Tue Jul 22 14:18:39 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
The hotel was wonderful. It was even better than expected. The price was amazing. There were great restaurants within walking distance
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Tue Jul 22 14:18:39 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable.
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Tue Jul 22 14:18:34 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Terrible Stay
Worst experience i had Dont wanna say about it It was terrible and kind of cheating
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
Terrible Stay
Pathetic room. bugs and cockroaches are everywhere... towels are dirty... Very bad experience... zero worth for one night..
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Mon May 26 11:36:35 IST 2025
We sincerely regret the discomfort caused during your stay. The concerns regarding cleanliness and hygiene are being taken seriously, and we’re working with the property to address these issues on priority. Your feedback is valuable and helps us improve.
❌❌❌ZERO STARS ❌❌❌🚫🚫
hi. I am usually do not write negative review. but they have put all images and description, NO glasses, chair, table, sofa , geyser, allout, towels, soaps, handwash were given for deluxe room booking. pathetic breakfast, worse behaviour of staff, least cooperative, cockroaches all over small smelly room. when asked staff said they have not updated online that above services were no more available. horrible experience. ppl be aware, specially if you are traveling with kids. staff/hotel manager - stop fooling ppl, if you can't do service take out your name from mmt.
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport
We sincerely regret the inconvenience caused during your stay. We take your feedback seriously and apologize for the lack of amenities and the behavior of our staff. This is not the experience we aim to provide. We are addressing these issues with the hotel management to ensure better service and accurate information online. Your comfort and safety are our priority, and we appreciate you bringing this to our attention. We hope to have the opportunity to serve you better in the future.
Below expectations
Room service is good but the property quality is very bad. The staffs are really good and well behaved. Need to improve infrastructure like bed quality,bathroom cleanliness.
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Tue May 06 18:05:14 IST 2025
Thank you for your feedback. We're glad to hear that you had a positive experience with the staff and room service. We truly appreciate your suggestions regarding the infrastructure and cleanliness. Your input will be valuable as we work to enhance the bed quality and improve the bathroom cleanliness. We hope to provide a better experience for you next time.
terrible experience.... ...... .
bad room, linen and not cleaned. unhygienic room and bed...
Room: Premium Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Tue Jul 22 14:19:04 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time
Pathetic Hygiene
AC was broken, bath fittings were damaged and basin was clogged. Lack of basic cleanliness. Lot of mosquitoes in the room
Room: Deluxe Room
FabExpress Jayshree - Nr. Mumbai International Airport has replied on Wed Apr 30 11:33:52 IST 2025
We’re sorry to hear about the inconvenience caused during your stay. Your concerns regarding the broken AC, damaged fittings, clogged basin, cleanliness issues, and mosquitoes have been noted and shared with the concerned team for immediate corrective action.
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