You are booking hotel for more than 30 days

Hostel featuring a cafe, comfy dorms & shared lounge

Review Of Empire Royale Hotel

South Mumbai, Mumbai | 1.6 km drive to Bombay Hospital & Medical Research Centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    310 Ratings, 170 Reviews

    excellent
    30%
    very good
    28%
    average
    23%
    poor
    6%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 3
    • 4
    • 1
    • 3
    • 1
    • 3
    • 1
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.4
    • Value For Money3.3
    • Food2.7
    • Facilities3.3
    • Checkin Experience3.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Room cleanliness is a concern with many guests mentioning dirty bathrooms and unclean sheets.
    • Staff behavior received mixed reviews, with some appreciating their helpfulness while others reported rude interactions.
    • The location is a major highlight, being conveniently situated near CST train station and various food options.
    • The property is budget-friendly, making it suitable for solo travelers looking for affordable stays.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    mukul.family

    The room was unacceptable and horrible i asked them to change the room they were asking for more money

    Travel Month: May 2024

    Room: Non-AC Mixed Dormitory Room

    1.0

    Terrible experience, bad behavior by staff

    basudev m.solo

    Terrible experience, bad behavior by staff, there should engage good staff to read out of documents.

    Travel Month: Apr 2024

    Room: Non-AC Mixed Dormitory Room

    1.0

    Terrible Stay

    amit n.solo

    Terribly poor property, its a dormatry not a hotel,, no food, no tea, no option either, too crowded place with mach-hi bazaar noise,, lift very poor and old, seems any time it can break down, unsupportive staff

    Travel Month: Feb 2024

    Room: Non-AC Mixed Dormitory Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    joel.loyalty-icon

    Check in was fairly easy and convenient, staff present in the hostel were polite. Bathrooms were fairly clean, but could have been better.

    Travel Month: Feb 2024

    Room: Non-AC Mixed Dormitory Room

    4.0

    Good Stay

    kusumayudh k.

    The hotel is old but good, manager was polite but room service is lacking, best thing is that it is close to cs t station and gateway of india.

    Travel Month: Jan 2024

    Room: AC Family Room.

    • user photos
    4.0

    I can say very good overall and neat and clean city mumbai the new york of

    hilal b.family

    It was all nice and approachable to food amenities and tourist resorts in can say and the owner and staff management was good

    Travel Month: Jan 2024

    Room: Non-AC Mixed Dormitory Room

    4.0

    Good Stay

    debdutta.

    Nice and safe place to visit mumbai. Kitchen and proper ventilation missing. Staff behaviour good. Reasonable price for room. Clean and hygienic. You will book for your next trip also.

    Travel Month: Nov 2023 (3-Night Stay)

    Room: Non-AC Mixed Dormitory Room

    5.0

    Emerald royal e mumbai

    nirmal k.solo

    I stayed in dormitory for 2 nights. It was very clean and washroom also clean. Staff very friendly. Will definitely stay here whenever i come to mumbai

    Travel Month: Nov 2023

    Room: Non-AC Mixed Dormitory Room

    4.0

    Good

    tejpal s.business

    It is a slient stay, which i like, just easily accessible, clean, hot water, near railway station and local train also, good food nearby

    Travel Month: Oct 2023

    Room: AC Mixed Dorm Room

    5.0

    Excellent Stay

    bhaumik a.

    Nice hotel and management after checkout service is good

    Travel Month: Sep 2023

    Room: AC Mixed Dorm Room

    4.0

    Very good atmosphere and stay

    milind s.group

    I like this hotel and staff also polite. This hotel is on road very near to cst soo it was very good experience.

    Travel Month: Sep 2023

    Room: AC Family Room.

    1.0

    Worst customer service

    shivanya p.group

    No basic amenities. No safety. Staffs were rude. They didn’t even bother if we stayed there. Worst hospitality.

    Travel Month: Aug 2023

    Room: AC Family Room.

    • user photos
    • user photos
    5.0

    It was very good

    darshan k.business

    Good to stay, they maintain very clean and hygiene very good to stay

    Travel Month: Aug 2023

    Room: Non-AC Mixed Dormitory Room

    5.0

    Excellent Stay

    saarang a.

    My stay was a really great one. I needed just a place to crash for the night and the hostel was very flexible with the check-in times. They also had clean beds and linens with a very helpful staff. Delightful stay.

    Travel Month: Jul 2023

    Room: Non-AC Mixed Dormitory Room

    3.0

    Average Stay

    ayush d.

    I like mostly the interior of hotel it was good

    Travel Month: Jul 2023

    Room: Non-AC Mixed Dormitory Room

    3.0

    Hotel in shaddy area

    om g.group

    The hotel is not in a good area. Although the staff is good, please avoid this hotel. The washroom is also not v lean

    Travel Month: Jul 2023

    Room: AC Family Room.

    3.0

    First visit.

    prashant.family

    Property location is good as it is infront of csmt. But good choice to student, business person and others who come for work and want reasonable accommodation. For family it's ok but not so comfortable. It is in third floor of building.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: AC Family Room.

    5.0

    Good place for solo travelers

    angajala s.solo

    You can find bunk beds here which are suitable for solo travelers. Washrooms are neat and clean. Both non ac and ac dormitories are available at an affordable price.

    Travel Month: Jun 2023

    Room: AC Mixed Dorm Room

    Empire Royale Hotel has replied on Fri Jun 23 10:51:41 IST 2023

    Dear Mr.Angajala, Namaste! Thank you for your valuable time and for sharing positive feedback with us, we are glad that you loved your stay at our property, and we are delighted that you liked our hospitality, looking forward to welcoming you soon again. Best Regards, Management-Empire Royale Hotel.

    4.0

    Good for solo/business travelers

    raj g.solo

    The place is exactly as it is show in the pics. Good location and interior was done nicely. Would recommend for bachelors

    Travel Month: Jun 2023

    Room: AC Mixed Dorm Room

    Empire Royale Hotel has replied on Fri Jun 23 11:00:02 IST 2023

    Dear Mr.Gupta, Namaste! Thank you for your honest feedback and ratings for our property, we are glad that you loved your say on our property, and we are delighted that we could impress you with our location, we are happy that you recommend our hotel to your friends and family, looking forward to welcoming you soon again. Warm Regards, Management-Empire Royale Hotel.

    4.0

    Good experience

    anvesh a.business

    It is a decent place for solo travelers who want to be near cs t station. Would recommend the ac room.

    Travel Month: Jun 2023

    Room: Non-AC Mixed Dormitory Room

    Empire Royale Hotel has replied on Fri Jun 23 11:14:34 IST 2023

    Dear Mr.Apale, Namaste! Thank you for your valuable time and for sharing positive feedback with us, we are glad that you liked your stay at our property, and we are delighted that you recommend our hotel to your friends and family. Warm regards, Management-Empire Royale Hotel.

    Areas in Mumbai

    Reviews of other Mumbai Hotels

    Show More

    Five Star Properties in Mumbai

    Meluha - The Fern

    0 1 2 3 4 0 1 2 3 4

    ₹ 6,863

    Per Night

    Powai

    Sun-N-Sand

    0 1 2 3 4 0 1 2 3 4

    ₹ 13,500

    Per Night

    Juhu

    Powai

    Top Searched hotels nearby Mumbai

    Taj Alibaug Resort & Spa

    0 1 2 3 4 0 1 2 3 4

    ₹ 16,000

    Per Night

    Varasoli

    Discover Resorts - Karjat

    0 1 2 3 0 1 2 3 4

    ₹ 7,600

    Per Night

    Deulwadi

    Anchaviyo by Zuper

    0 1 2 3 4 0 1 2 3 4

    ₹ 9,000

    Per Night

    Wada

    Near Akshi Beach

    Karjat

    U Rivergate Resort

    0 1 2 3 0 1 2 3 4

    ₹ 10,000

    Per Night

    Karjat

    Palghar

    Mangaon Tarf Waredi

    Khandroli Tarf Wankhal

    Mi Hay Koli Beach Resort

    0 1 2 3 0 1 2 3 4

    ₹ 6,500

    Per Night

    Nagaon

    Similar Star Rating Hotel in Mumbai

    Chembur

    Hotel Elegance

    0 -1 0 1 2 3 4

    ₹ 5,560

    Per Night

    Goregaon

    Welcome Hotel

    0 -1 0 1 2 3 4

    ₹ 5,000

    Per Night

    South Mumbai

    Hotel Royce Executive

    0 -1 0 1 2 3 4

    ₹ 2,997

    Per Night

    Bandra Kurla Complex

    Dev shelter 4

    0 -1 0 1 2 3 4

    ₹ 1,699

    Per Night

    Malad

    Regal Dormitory

    0 -1 0 1 2 3 4

    ₹ 539

    Per Night

    South Mumbai

    Hotel Blue Sunrise

    0 -1 0 1 2 3 4

    ₹ 1,526

    Per Night

    Andheri East

    Bandra West

    Andheri West

    Andheri East

    Similar Property Type in Mumbai

    Andheri 69 Dormitory

    0 -1 0 1 2 3 4

    ₹ 500

    Per Night

    Jogeshwari East

    Kandivali West

    CST Dormitory

    0 -1 0 1 2 3 4

    ₹ 479

    Per Night

    Andheri East

    Unibed Dormitory

    0 -1 0 1 2 3 4

    ₹ 282

    Per Night

    Santacruz East

    Andheri East

    Ocean Dormitory

    0 -1 0 1 2 3 4

    ₹ 734

    Per Night

    Asalpha

    Andheri East

    Asalpha

    Borivali East

    Andheri East