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Review Of Kalpana Palace

Grant Road, Mumbai | 2.5 km drive to Tata Garden Park

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    118 Ratings, 51 Reviews

    excellent
    19%
    very good
    33%
    average
    28%
    poor
    13%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 5
    • 4
    • 1
    • 5
    • 1
    • 3
    • 2

    Rating Categories

    • Location3.5
    • Cleanliness3.8
    • Room3.8
    • Value For Money3.5
    • Food2.6
    • Facilities3.1
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Property has clean and well-maintained rooms.
    • Staff members are friendly and provide helpful service.
    • Location is convenient for accessing local attractions and transport.
    • Breakfast options are limited, mainly bread and omelette.
    Read more

    Sort by:

    Positive first
    3.0

    Average Stay

    somashekhar p.solo

    Location congested area. Food average. Facility average. Ok worth money spent

    Travel Month: Nov 2025

    Room: Standard Twin Bed Room

    4.0

    Review of the hotel 🏨

    kshitij.family

    This hotel 🏨 is actually nice 👌 good for staying but it is in Grant Road area. You don’t get taxi very easily, especially during the evening. Also need improvement in MORNING TEA ☕️ specialy. Rest overall the is good 👍 from my side. I will give 8/10

    Travel Month: Nov 2025 (3-Night Stay)

    Room: Deluxe Double Room

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    2.0

    Poor Stay

    manoj m.group

    Hotel management not good behaviour and my booking is 3 bed 2 room but hotel staff not arrenge my booking type room she arrenge 1 room 3 bed and 1room 2 bed

    Travel Month: Sep 2025

    Room: Triple Standard Room

    5.0

    Excellent Stay

    irfan m.family

    ​Service & Staff: Talk about the staff's professionalism and friendliness. Did they go out of their way to help you? Was the check-in and check-out process smooth? ​Cleanliness & Comfort: Mention the condition of the room, bathroom, and common areas like the lobby or pool. Was everything clean and well-maintained? How was the bed and overall comfort of the room? ​Amenities: Did you use any of the hotel's facilities, like the gym, pool, or restaurant? How were they? Did the Wi-Fi work well? ​Location: Describe the hotel's location. Was it convenient for local attractions, restaurants, or public transport? ​Value for Money: Consider whether the price you paid was fair for the quality of the service and amenities you received. ​

    Travel Month: Aug 2025

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Fri Aug 29 12:18:07 IST 2025

    Dear Guest, Greetings from Hotel Kalpana Palace! Thank you for your wonderful feedback. We’re glad you enjoyed our staff, cleanliness, amenities, and location. Your kind words mean a lot to us. We look forward to welcoming you again soon! Warm regards, Hotel Kalpana Palace Team

    2.0

    VERY BAD EXP

    prakash k.family

    my family don't like to eat breakfast even though it was included in stay. other point is that the bathroom door was not working and could not close, i complain many times but they didn't change my room saying there was no room vacant. it was very Hard to manage the bathroom without door. Overall experience was very bad

    Travel Month: Jul 2025

    Room: Triple Standard Room

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    4.0

    Good Stay

    hari k.business

    Good stay and worth the spend. Good service. Breakfast service was great. Host was polite and helpful.

    Travel Month: May 2025

    Room: Standard Twin Bed Room

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    Kalpana Palace has replied on Wed May 21 15:31:44 IST 2025

    Dear Mr.Korrapati, Namaste! Thank you for your kind words and for sharing your experience. We’re delighted to know that you had a good stay and found the service, especially the breakfast, up to your expectations. Your appreciation of our host's politeness and helpfulness means a lot to us. We look forward to welcoming you again in the future! Best Regards, Management- Hotel Kalpana Palace

    5.0

    nice place for stay

    altamash s.family with 2 kids

    net and clean room property is close to market staff is good giving nice service in hotel value for money hotel in mumbai

    Travel Month: May 2025

    Room: Triple Deluxe Room

    Kalpana Palace has replied on Thu May 08 16:34:50 IST 2025

    Dear Mr.Shaikh, Namaste! Thank you for your kind words and for highlighting our clean rooms, convenient location, and friendly staff. We're delighted to know that you found our property to be great value for money and that our team provided you with excellent service. We look forward to welcoming you again on your next visit to Mumbai. Best Regards, Management- Hotel Kalpana Palace

    4.0

    Good Stay

    manu s.

    Great value for money. Good location, functional and clean rooms, good staff, good buffet breakfast.

    Travel Month: Apr 2025

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Fri Apr 11 12:20:30 IST 2025

    Dear Mr.Manu, Namaste! Thank you for your kind words! We're thrilled to hear that you found our property to offer great value for money, with a convenient location, clean and functional rooms, and friendly staff. We're also glad that you enjoyed our buffet breakfast. Your feedback is truly appreciated, and we look forward to welcoming you back soon! Best Regards, Management- Hotel Kalpana Palace

    4.0

    Good Stay

    manu s.solo

    Value for money. Convenient location for my work. Clean, decent, functional rooms, now they have buffet breakfast too. Staff is good.

    Travel Month: Mar 2025

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Mon Mar 31 14:59:34 IST 2025

    Dear Ms.Manu, Namaste! Thank you for sharing your wonderful feedback! We're delighted to hear that you found our location convenient for your work and appreciated the clean and functional rooms. We're also glad that you enjoyed our buffet breakfast and the service provided by our staff. We look forward to welcoming you back soon! Best Regards, Management- Hotel Kalpana Palace

    2.0

    Poor Stay

    subhash s.family

    Though nearer to cs t and mumbai central rly. Station but the locality is not good. Service was good.

    Travel Month: Feb 2025

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Thu Feb 13 15:14:15 IST 2025

    Dear Mr.Subhash, Namaste! Thank you for your feedback. We appreciate your positive comments about our service, and we are sorry to hear that the locality did not meet your expectations. Your insights are valuable, and we will look into ways to improve the overall experience for our future guests. We hope to have the opportunity to serve you better in the future. Best Regards, Management- Hotel Kalpana Palace

    5.0

    Great customer service

    ali q.business

    Amazing staff. Nice breakfast

    Travel Month: Jan 2025

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Mon Feb 03 16:02:09 IST 2025

    Dear Mr.Ali, Namaste! Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed our customer service, the amazing staff, and the breakfast. Your kind words inspire us to keep delivering exceptional experiences for all our guests. We look forward to welcoming you again! Best Regards, Management- Hotel Kalpana Palace

    3.0

    Average stay

    mrunank m.loyalty-iconcouple

    Average stay, no good vibes at all we booked this on mm t but it was an average stay, if you are going as family / couple it is not recommended at all

    Travel Month: Jan 2025

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Sat Jan 25 12:53:35 IST 2025

    Dear Mr.Mehta, Namaste! Thank you for sharing your feedback. We regret to hear that your experience did not meet expectations. Your comments are important to us, and we will review them to ensure future improvements. We hope to have another opportunity to serve you better in the future. Best Regards, Management- Hotel Kalpana Palace

    5.0

    Excellent Stay

    zarrish.

    Kalpana palace is worth staying rooms are small but good hospitality buffet breakfast is good, staff is very good, all time service

    Travel Month: Nov 2024

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Thu Nov 14 12:17:15 IST 2024

    Dear Guest, Namaste! Thank you for sharing your wonderful feedback. We are delighted to hear that you had an excellent stay at Kalpana Palace and enjoyed our hospitality, buffet breakfast, and the attentive service from our staff. We appreciate your kind words and look forward to welcoming you again soon. Best Regards, Management- Hotel Kalpana Palace

    4.0

    Good hotel for business travelers

    saravanan r.loyalty-iconbusiness

    Suitable for business travellers. Nearby to mumbai central railway station. Food with limited menu available.

    Travel Month: Oct 2024

    Room: Standard Twin Bed Room

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    Kalpana Palace has replied on Tue Nov 12 12:50:04 IST 2024

    Dear Guest, Namaste! Thank you for sharing your feedback. We are glad to hear that our hotel was suitable for your business needs and that our location near Mumbai Central Railway Station was convenient for you. We appreciate your understanding regarding the limited menu, and we are constantly striving to offer the best possible service to our guests. We look forward to welcoming you back on your next visit to Mumbai. Best Regards, Management- Hotel Kalpana Palace

    4.0

    Nice place

    muthu.solo

    Good area to stay room also nee t and clean. Friendly room keeper s. .

    Travel Month: Sep 2024

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Fri Oct 11 10:51:53 IST 2024

    Dear Guest, Namaste! Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found the area appealing. It's great to know that our roomkeepers made a positive impression. We hope to welcome you back soon for another wonderful experience! Best Regards, Management- Hotel Kalpana Palace

    4.0

    Hotel near prominent location of grand roa

    saravanan r.loyalty-iconbusiness

    Property is suitable for traveller's who want to stay near mumbai central or grant road. Hotel pathways are narrow but room size is reasonable for mumbai. Hotel don't have in-house restaurant but room boys can help out. Cot bedsheets are clean but bed side cushions are dirty.

    Travel Month: Sep 2024

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Fri Sep 27 16:09:46 IST 2024

    Dear Guest, Namaste! Thank you for your feedback! We're glad you found our hotel convenient for exploring the Grand Road and Mumbai Central. We appreciate your comments about the room size and cleanliness of the bedsheets. We're sorry to hear about the cushions and will address this with our housekeeping team to ensure a better experience for future guests. We’re glad to hear our staff were helpful. We hope to welcome you back soon! Best Regards, Management- Hotel Kalpana Palace

    2.0

    Poor Stay

    jyoti k.solo

    Room was very small and there was a bad small in the room. The staff is ok but the area was like chhal. I never preferred stayed in this hotel.

    Travel Month: Sep 2024

    Room: Superior Deluxe Double Room

    Kalpana Palace has replied on Wed Sep 25 13:00:35 IST 2024

    Dear Ms.Jyoti, Namaste! Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your comments about the room size and odor have been noted, and we will address these issues with our team. We appreciate your insights and hope you might consider staying with us again in the future for a better experience. Best Regards, Management- Hotel Kalpana Palace

    2.0

    Poor Stay

    surendra k.

    Very poor service staff argument for gst invoice bill. What thanks

    Travel Month: Aug 2024

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Tue Aug 20 13:11:40 IST 2024

    Dear Mr.kumar, Namaste! Thank you for taking the time and rating your stay at our property. We would like to know more in detail about your experience so that we can improve further. It was indeed a pleasure to serve you and we look forward to welcoming you back again soon. Best Regards, Management- Hotel Kalpana Palace

    3.0

    Ok stay

    sunil.solo

    Location ok. Very near to mumbai central station. Old property needs to be maintained. Cleanliness needs to improve. Linens etc ok. No kettle and coffee tea maker in the room. Little difficult to get good restaurants nearby.

    Travel Month: Apr 2024

    Room: Standard Twin Bed Room

    Kalpana Palace has replied on Wed May 22 16:05:46 IST 2024

    Dear Mr. Jade, Namaste! Thank you for your feedback. We regret that you had to face these issues during your stay with us. We apologize for the inconvenience caused. We will consider the points highlighted by you and take measures to improve them. We hope you give us another chance to serve you in the future. Looking forward to welcoming you. Warm Regards, Management- Hotel Kalpana Palace

    5.0

    Kalpana palace awesome

    ashish s.family

    Very nice place and rooms are clean all transport are available nearby and location are very near tarrif is affordable and according to rooms

    Travel Month: Feb 2024

    Room: Standard Twin Bed Room

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    Kalpana Palace has replied on Mon Mar 11 17:55:11 IST 2024

    Dear Guest, Namaste! Thank you for your wonderful review in regards to your recent stay with us. We are happy you liked the location of the Hotel and the clean and spacious rooms. It was indeed a pleasure to serve you. We look forward to welcoming you back again soon. Best Regards, Management- Hotel Kalpana Palace

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