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You are booking hotel for more than 30 days

Review Of ELM HOTEL0123401234

Sector 5, Panchkula

    User Rating & Reviews

    • everyone
    • group
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    • solo
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    4.0
    Very Good

    238 Ratings, 119 Reviews

    excellent
    41%
    very good
    32%
    average
    15%
    poor
    6%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 1
    • 5
    • 4
    • 3
    • 4
    • 2
    • 5
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness4.3
    • Room4.5
    • Food3.7
    • Hospitality4.3
    • Value For Money3.7
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    Reviews Summary

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    This property boasts a fantastic location in Panchkula, close to commercial areas and restaurants. Guests rave about the delicious food from the in-house eateries, especially the rooftop cafe "Chugli." The staff is noted for being polite and helpful, ensuring a warm and supportive atmosphere. Many enjoyed the clean and spacious rooms, while the vibrant ambiance makes it a lively spot. Though some mentioned noise from the rooftop, overall experiences reflect comfort and good service.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    swapnil v.family

    not worth the price you pay, basic amenities like dental kit and comb not available. The staff is rude enough to deny the same , stating it's unavailable not worth the price you pay, basic amenities like dental kit and comb not available.

    Travel Month: Jul 2025

    Room: Premier Rooms

    5.0

    Excellent Stay

    sahil.couple

    Decent place with comfortable rooms and polite staff. The overall experience and service was really execellent. Thanks for such a cozy and relaxing exoerience. I highly recommend the stay at the cove wing.

    Travel Month: Jun 2025

    Room: Premier Rooms

    3.0

    Average Stay

    rahul k.family with 1 kid

    Location good Room average Property below average Breakfast buffet very poor

    Travel Month: Jun 2025

    Room: Premier Rooms

    4.0

    Nice Stay

    latifa k.business

    Rooms are equipped with all kinds of facilities and fancies. Services are also good except the restaurant service. Breakfast arrived after 1 hour of ordering.

    Travel Month: May 2025

    Room: Premier Rooms

    1.0

    Terrible Stay

    gaurav d.family

    it was horrible experience. AC of the room turned off automatically after 15 minutes. they said this is the only delux room left and you have to stay here only.because we had already made the payment through mmt, we had to stay and I was up all night to turn the ac again and again

    Travel Month: Apr 2025

    Room: Deluxe Room

    2.0

    Disappointing stay and not worth the amount charged

    arun s.family

    Very bad stay .Refrigerator, Electric Kettle,TV did not work.Initially room given did not have a window.After making request another room was given with window but,above said amenities did not work. My friend stayed in the same day in hotel Parbhat Inn which is half the cost of ELm and its much better hotel.I will never recommend Elm to anyone.

    Travel Month: Apr 2025

    Room: Deluxe Room

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    1.0

    Terrible Stay

    bisheshwar.business

    At the rooftop, there was cocktail party, due to which there was huge sound pollution, this was ñeven after the requesting to receptionist up to mid night.

    Travel Month: Dec 2024

    Room: Executive Rooms

    2.0

    Very bad to stay at elm hotel

    jitendra k.loyalty-iconfamily

    Extremely non professional attitude, very bad linens, room lighting, furniture cloths with stains, window glasses not transparent, bathroom shower system faulty. Overall very poor experience. I can never recommend anyone to stay there.

    Travel Month: Dec 2024

    Room: Premier Rooms

    ELM HOTEL has replied on Sat Dec 14 14:57:44 IST 2024

    Dear Mr Kumar, Thank you for sharing your feedback regarding your recent stay with us. I deeply regret to hear that your experience was far from satisfactory, and I apologize for the inconvenience caused. Please be assured that we take all guest concerns seriously, and I have already shared your comments with our housekeeping and maintenance teams for immediate review. Cleanliness and comfort are of utmost importance to us, and I regret that we did not meet your expectations in these areas. We will certainly address the issues you raised, including the linens, room furnishings, lighting, and bathroom facilities, to ensure that future guests do not face similar challenges. We value your feedback as it helps us to continually improve our services. I sincerely hope that you might reconsider giving us another opportunity in the future to provide you with

    4.0

    Good Stay

    sunaina g.couple

    Location is very good, posh sector. Service and amenities at hotel were good. Nearby restaurants also serve good food

    Travel Month: Nov 2024

    Room: Executive Rooms

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    ELM HOTEL has replied on Sat Dec 14 15:02:42 IST 2024

    Dear Ms Gupta Thank you for your positive feedback! We're glad you enjoyed our prime location, quality service, and amenities. It’s great to hear that you found the nearby restaurants to your liking as well. We look forward to welcoming you again on your next visit.

    4.0

    Good Stay

    dr n.loyalty-icon

    I had a very comfortable stay at hotel elm, panchkula. Staff were very polite and helpful. Location was also good. Food was just too good from both restaurants- chugli & bisaat

    Travel Month: Nov 2024 (4-Night Stay)

    Room: Deluxe Room

    ELM HOTEL has replied on Sat Dec 14 15:04:00 IST 2024

    Dear Dr Nayak, Thank you for your wonderful feedback! We’re thrilled to hear that you had a comfortable stay at Hotel Elm, Panchkula, and that our staff, location, and food met your expectations. We’ll be sure to pass along your compliments to the Chugli and Bisaat teams. We look forward to welcoming you back soon!

    2.0

    Mediocre & inadequate services.

    parvez h.family

    Really a bad experience for myself. I had booked the room with dinner & breakfast. As my check in was late, i wanted to know about the menu, but nobody responded on the given number. At 11 in the evening, i receive a call that they provide a fixed thali for dinner. I didn't take dinner, subsequently. While checking in, nobody came to help with the luggage & some persons even seeing me checking in, remained confined to front office. They provided me a dingy, window less room, and was stinking with smile. After i agitated, they provided me another room with a closed window but had torn out wall papers. Breakfast was limited to a fixed menu. Ni biscuits, muffins. As i am travel-ling profusely, i suggest not to stay in this hotel given the mediocre & inadequate services being provided by the hotel.

    Travel Month: Oct 2024

    Room: Deluxe Room

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    ELM HOTEL has replied on Sat Dec 14 15:01:07 IST 2024

    Dear Mr Parvez, Thank you for sharing your detailed feedback. I sincerely apologize for the inconveniences you experienced during your stay with us. Your comments are important to us, and I deeply regret that we did not meet your expectations. I am very sorry for the lack of responsiveness you encountered regarding your dinner and the challenges with room assignments. It's disappointing to hear that our service fell short of your needs, especially after a long day of travel. Please know that we have addressed your feedback with our front office and F&B teams to ensure better communication and more prompt assistance moving forward. The issues you raised regarding room conditions, including the windowless room and torn wallpaper, are unacceptable, and I will personally ensure that these areas are given immediate attention. Cleanliness, comfort, and a welcoming environment are key priorities for us, and it's clear we did not deliver this during your stay. Regarding breakfast, we always aim to offer a variety that meets our guests' needs. I apologize that the limited menu did not meet your expectations, and I will work with our team to review and improve our offerings. I truly regret that your experience was not up to the standard we strive to provide, and I sincerely appreciate you taking the time to share your feedback. We are committed to improving and hope you might consider giving us another opportunity to demonstrate the level of service and quality that we are known for.

    4.0

    Good Stay

    hitaishi m.

    Amazing location, good staff, clean & cozy room! food was also good. Overall we had a very comfortable stay. Whenever visiting panchkula again, will stay in the same hotel. Value for money !

    Travel Month: Sep 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    prashant k.business

    No hygiene room was not clean breakfast option 2as there properly no place for breakfast they will insist you to have it in room only.

    Travel Month: Jun 2024

    Room: Premier Rooms

    4.0

    Clean rooms with limited food options

    avirup d.loyalty-iconfamily

    Room was clean. Food was good as well. I have taken breakfast and dinner while booking. They have few options in dinner and we have to select from that only. Food was tasty. In breakfast the items were very limited. Breakfast items were not that good. Didn't like much. It is 10 mins driver way from Chandigarh railway station that is a good point. Otherwise there are many hotels present in that area and looked better that this.

    Travel Month: Jun 2024

    Room: Deluxe Room

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    5.0

    Ambience and everything is good

    rohit.couple

    The room, staff everything is good. Great experience & food is also good but they should plan for buffet also for breakfast

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Much at comfort

    sania s.loyalty-iconfamily

    Stay was comfortable. Staffs were helpful and friendly. Enjoyed the food as well as the stay. Must visit the cafe of the hotel.

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Deluxe Room

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    4.0

    Good Stay

    saurabh c.loyalty-iconbusiness

    Location good, room and washroom are considerably spacious. Breakfast was given in room only (on order) and not served buffet. I paid charges for a breakfast buffet (approx inr 800) but was offered in room breakfast. Neat room and bathroom, clean towels. Overall good experience, recommended for business stays.

    Travel Month: Mar 2024

    Room: Premier Rooms

    4.0

    Stay at elm hot

    aashi a.family

    The hotel is located at a convenient location and very close to the main market. The rooms and washrooms were clean and hygienic. The staff was polite. Overall, the stay was good.

    Travel Month: Mar 2024

    Room: Deluxe Room

    5.0

    Quality hotel elm hotel

    darpan l.family

    Very good hospitality. The staff is very supportive. Best hotels chandigarh and panchkula. Please visit.

    Travel Month: Nov 2023

    Room: Deluxe Room

    2.0

    Very bad experience with map

    sachin v.loyalty-iconbusiness

    Pols don’t book hotel with map as limited option rest are all this chargeable room are very small over priced hotel with bad services

    Travel Month: Oct 2023

    Room: Deluxe Room

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