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Review Of Elite Suites, Gomti Nagar0123401234

Gomti Nagar, Lucknow

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    774 Ratings, 414 Reviews

    excellent
    44%
    very good
    30%
    average
    13%
    poor
    6%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 4
    • 2
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness4.2
    • Room4.0
    • Food3.7
    • Hospitality4.1
    • Value For Money4.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property is well-loved for its friendly and helpful staff, making guests feel right at home. Clean and spacious rooms add to the charm, with comfortable amenities. It's located in a peaceful area, perfect for a short stay, while the food quality receives consistent praise. Some guests mention limited amenities but appreciate the overall good service and value for money.

    Sort by:

    Positive first
    4.0

    Good Stay

    karan.

    It was good experience

    Travel Month: Oct 2025

    Room: Deluxe NON-AC-NON-HEATER Room(Local IDs not allowed)

    5.0

    Excellent Stay

    rajiv k.solo

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, room. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

    Travel Month: Jul 2025

    Room: Deluxe AC Room (Local ID not allowed)

    • user photos
    5.0

    Excellent Stay

    arvind g.family with 1 kid

    5

    Travel Month: May 2025

    Room: Deluxe NON-AC-NON-HEATER Room(Local IDs not allowed)

    Elite Suites, Gomti Nagar has replied on Fri May 30 12:50:22 IST 2025

    Thanks for taking the time to positive review your stay at our hotel. We value your feedback and appreciate your comments. We hope to have the opportunity to serve you again in the future.

    3.0

    Stale Air, Damp Rooms with no Windows

    sima b.family

    The rooms are small without windows without fresh air or sunlight entering, resulting in staleness and damp feeling which never goes away. We were given Room 105, completely blanked off by walls on all 4 sides with just one entry door! Don't order food inside, the smell will remain there for eternity! Staff is extremely well behaved and cooperative, but there are some things which are beyond them. Had booked for 3 nights to attend a family get together. Would discourage families or people with a stay beyond 1 night. Would recommend only for business people who need a transit place to stay. But the tariff is far beyond anything that this place is worth. The 3 stars are only for Staff behaviour. The location is good, safe and gives you

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe AC Room (Local ID not allowed)

    5.0

    Best in this this range

    swatantra k.loyalty-iconfamily

    Room was very spacious and cleaned and specious. Staff was very helpful. parking is there. Aur kya hi chahiye?

    Travel Month: Feb 2025

    Room: Deluxe AC Room (Local ID not allowed)

    Elite Suites, Gomti Nagar has replied on Fri May 30 12:50:35 IST 2025

    Thanks for taking the time to positive review your stay at our hotel. We value your feedback and appreciate your comments. We hope to have the opportunity to serve you again in the future.

    1.0

    Worst experience

    abhishek s.couple

    The destination is highly unfavorable and should be avoided under all circumstances. The experience there is quite unsatisfactory, marked by a number of issues such as poor amenities, lack of cleanliness, and inadequate service. Visitors have consistently reported negative encounters, making it a place that does not merit a visit. It's advisable to consider other locations that offer a better and more enjoyable experience.

    Travel Month: Feb 2025

    Room: Deluxe AC Room (Local ID not allowed)

    4.0

    Good Stay

    rajreeta g.family

    Well behaved staff and good enough rooms. However, it must be noted that it is a guest house rather than a hotel.

    Travel Month: Feb 2025

    Room: Deluxe AC Room (Local ID not allowed)

    Elite Suites, Gomti Nagar has replied on Fri May 30 12:50:46 IST 2025

    Thanks for taking the time to positive review your stay at our hotel. We value your feedback and appreciate your comments. We hope to have the opportunity to serve you again in the future.

    5.0

    Good one

    deepak r.group

    Good hospitality, well maintained polite service. Listens to their guests. Well provided service overall

    Travel Month: Feb 2025

    Room: Deluxe AC Room (Local ID not allowed)

    Elite Suites, Gomti Nagar has replied on Fri May 30 12:50:54 IST 2025

    Thanks for taking the time to positive review your stay at our hotel. We value your feedback and appreciate your comments. We hope to have the opportunity to serve you again in the future.

    1.0

    worse experience

    saikat g.business

    every thing is bad and dirty and no support from customer care .I will not do any booking

    Travel Month: Feb 2025

    Room: Deluxe AC Room (Local ID not allowed)

    1.0

    Terrible Stay

    saikat g.business

    Bed sheets and mattress were not clean and mosquitoes were in the room. Tv was not working. Complete bad experience and make my trip customer care are also not supported over call

    Travel Month: Feb 2025

    Room: Deluxe AC Room (Local ID not allowed)

    4.0

    Comfortable stay

    uttam p.loyalty-iconsolo

    Room neat and clean. Reception friendly. Location very good. Nice for short stay with moderate cost in Lucknow.

    Travel Month: Feb 2025

    Room: Deluxe AC Room (Local ID not allowed)

    Elite Suites, Gomti Nagar has replied on Fri May 30 12:51:05 IST 2025

    Thanks for taking the time to positive review your stay at our hotel. We value your feedback and appreciate your comments. We hope to have the opportunity to serve you again in the future.

    5.0

    Elite stay at lucknow.

    sanjay b.group

    Big room, big washroom, sincere service, polite staff. I hope to stay again. Mr vaibhav & mr rajesh, manish, sunny all are nice people.

    Travel Month: Feb 2025

    Room: Deluxe AC Room (Local ID not allowed)

    1.0

    MMT booking is fak

    prashant k.couple

    worst management bad behaviour.. dirty rooms... after asking for clean room they say cancel your booking...

    Travel Month: Feb 2025

    Room: Deluxe NON-AC-NON-HEATER Room(Local IDs not allowed)

    3.0

    Average Stay

    pratik p.

    It was good but since there were no basic amenities, charges should be a bit lower.

    Travel Month: Jan 2025

    Room: Deluxe NON-AC-NON-HEATER Room(Local IDs not allowed)

    3.0

    Average Stay

    ashish k.

    Budget hotel located in a nice place. Easy to get local autos / cabs. Easy access to food and delivery. Must have been good place when they started off, but now the rooms / cupboards, doors and bathrooms need better maintenance.

    Travel Month: Jan 2025

    Room: Deluxe AC Room (Local ID not allowed)

    5.0

    Excellent Stay

    himangshu s.loyalty-icon

    The service was good. Stay at room was comfortable and warm enough. Reception was polite and helpful.

    Travel Month: Jan 2025

    Room: Deluxe NON-AC-NON-HEATER Room(Local IDs not allowed)

    Elite Suites, Gomti Nagar has replied on Thu Jan 30 10:57:51 IST 2025

    Thank you for your excellent review! We’re delighted that Elite Suites provided you with a luxurious and budget-friendly hotel experience. Our goal is to combine high-end amenities and exceptional service with affordability, ensuring that every guest enjoys a premium stay without overspending. We appreciate your feedback and are thrilled you found value in our upscale accommodations. Thank you for booking. We look forward to welcoming you back for another exceptional stay at our hotel where luxury meets budget comfort!

    4.0

    Good Stay

    diksha r.solo

    The room, behavior, everything was good. I reduced a star because you have to pay separately for the tea kit (milk powder, sugar and tea bag) that come complementary at any other hotel, also, they give only a 500ml water bottle complementary, rest is chargeable. I have stayed at many hotels due to my work and at-least 1l water bottle/day comes complementary, haven't seen anyone charge for inroom tea kit so far. Otherwise, it is a good stay. Thank youn

    Travel Month: Jan 2025

    Room: Deluxe NON-AC-NON-HEATER Room(Local IDs not allowed)

    Elite Suites, Gomti Nagar has replied on Fri May 30 12:51:59 IST 2025

    Thanks for taking the time to positive review your stay at our hotel. We value your feedback and appreciate your comments. We hope to have the opportunity to serve you again in the future.

    5.0

    Excellent Stay

    heena s.family

    Good service and well maintained rooms and washroom. The staff was polite and helpful. Overall it was a pleasant stay with family.

    Travel Month: Jan 2025

    Room: Deluxe NON-AC-NON-HEATER Room(Local IDs not allowed)

    • user photos
    • user photos
    • user photos

    Elite Suites, Gomti Nagar has replied on Wed Jan 15 11:35:00 IST 2025

    Thank you for your excellent review! We’re delighted that Elite Suites provided you with a luxurious and budget-friendly hotel experience. Our goal is to combine high-end amenities and exceptional service with affordability, ensuring that every guest enjoys a premium stay without overspending. We appreciate your feedback and are thrilled you found value in our upscale accommodations. Thank you for booking. We look forward to welcoming you back for another exceptional stay at our hotel where luxury meets budget comfort!

    3.0

    Average Stay

    subhankar s.loyalty-iconfamily

    No restaurant, rooms are good enough for one night stay but not beyond. Location is okay. It’s not a professionally managed hotel rather a old style lodge

    Travel Month: Dec 2024

    Room: Deluxe AC Room (Local ID not allowed)

    1.0

    Terrible Stay

    harshit r.

    Terrible. Mosquito infested, bedding not cleaned in ages, no dental kit, no towels, atrocious overall

    Travel Month: Dec 2024

    Room: Deluxe AC Room (Local ID not allowed)

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