The property is well connected to the town, has a good carpet area, good for a group of 5 to 6 ppl, ample space and terrace facing a river view, owner very helpful on phone
all washrooms cleaned but dirty kitchen platform, is without induction / gas stove fridge / microwave. And
utensils in kitchen greased, used unwashed. Plastic stained plates. Kettle available only on demand
all bedsheets were unwashed, unchanged in bedroom as well as on diwan in living room. Looked old and wornout. Dusty sofa, dirty bedsheet in diwan. Main door indoor latches not working. Door jams washroom has water-logging and leakage. One geyser out of order, toilet is too low suitable for kids
no daily cleaning of area good place for big group at reasonable rate
Dreams River view homestay coorg has replied on Sat Dec 04 10:19:49 IST 2021
Thankyou for feedback sir, some things which i would like to bring up here is for having mere clarity. Any customer in that matter we utmost strive to provide priority for their comforts. When you were in our stay you should have immediately brought this to our notice and to remind you i was 24 hours available on call and we would have ensured you all the cleansliness in the kitchen, in-spite you stayed for 3 days which is sup-rising for me now if you did not like the stay we would have refunded your amount and you could have searched for better stay. So wherever you go my request is bring up these then and there on spot about the issue that your facing so that any caretaker will definitely approach you to resolve this. About the microwave, gas induction sorry sir we haven't mention about this availability anywhere, this is not resort, this is homestay we provide hot water, beds for stay and other basic necessity, in which charges for your stay was providing 4 rooms for 2 members which costs rupee for one day stay. Again in your 3 days of stay you haven't brought any of these discomforts. Sorry for the inconvenience caused in our stay. Any person of this matter when you pay some amount for stay its your right to speak and get the facility then and there. Have a good day!
regards,
dreams river view homestay