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Naku, Pelling
214 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property in Lower Pelling offers a cozy atmosphere with exceptional views of the Kanchenjunga mountains. Guests rave about the friendly and helpful staff, great hospitality, and tasty, homely food at reasonable prices. Rooms are clean, spacious, and equipped with essential amenities. There's also a nice garden and backyard area for relaxation. While some noted the need for improvements in room features and connectivity, it remains a solid choice for budget travelers looking for value.
Average Stay
Food & location is ok. Room service ok. Doing shaving in a bathroom is a problem in absence of light above mirror in a room.
Room: Deluxe Room
Value for money.
Awesome hotel with good stuffs. Hotel environment is so good. This is really value for money. I loved it.
Room: Standard Room
Pathetic experience. Please don't book.
Worst experience ever. There was no water in bathroom from the time we checked in till we checked out. We had no choice but to avoid brush bath even going toilet. We just slept, woke up and checked out without using water. Don't spoil your trip by booking this hotel.
Room: Standard Room
Terrible Stay
coupleRoom - not as per expectation services - below average food - horrible
Room: Standard Room
Delight The Touristo has replied on Wed Oct 26 17:01:34 IST 2022
Dear Mr. Gaurav, Greetings from Delight The Touristo! We sincerely apologize to you for the inconvenience caused to you during your stay. And we assure you that this will not be repeated further. We strive to provide the best service for our guests, but we are short of the same sometimes. We hope and assure you that you will see the improvement and enjoy your time with us whenever your trip brings you back to Pelling. Warm Regards, Team Delight
Average place to stay
familyThis place is overrated and expensive. Food quality is good but hotel badly need a renovation. We can get much better stay in this price.
Room: Standard Room
Delight The Touristo has replied on Wed Oct 26 17:02:28 IST 2022
Dear Mr. Akash, Greetings from Delight The Touristo! We sincerely apologize to you for the inconvenience caused to you during your stay. And we assure you that this will not be repeated further. We strive to provide the best service for our guests, but we are short of the same sometimes. We hope and assure you that you will see the improvement and enjoy your time with us whenever your trip brings you back to Pelling. Warm Regards, Team Delight
Review
Not good atmosphere according to family trip
Room: Standard Room
Delight The Touristo has replied on Wed Oct 26 17:03:40 IST 2022
Dear Mr. Rakshit, Greetings from Delight The Touristo! We sincerely apologize to you for the inconvenience caused to you during your stay. And we assure you that this will not be repeated further. We strive to provide the best service for our guests, but we are short of the same sometimes. We hope and assure you that you will see the improvement and enjoy your time with us whenever your trip brings you back to Pelling. Warm Regards, Team Delight
Avg hotel
familyVery average stay. Rooms not much clean. Poor service
Room: Standard Summer Special
Delight The Touristo has replied on Wed Oct 26 17:04:22 IST 2022
Dear Mr. Kartik, Greetings from Delight The Touristo! We sincerely apologize to you for the inconvenience caused to you during your stay. And we assure you that this will not be repeated further. We strive to provide the best service for our guests, but we are short of the same sometimes. We hope and assure you that you will see the improvement and enjoy your time with us whenever your trip brings you back to Pelling. Warm Regards, Team Delight
Bad experience
groupOverall hotel is below par, food part was not as expected
Room: Standard Summer Special
Delight The Touristo has replied on Wed Oct 26 17:05:09 IST 2022
Dear Mr. Panchakshari, Greetings from Delight The Touristo! We sincerely apologize to you for the inconvenience caused to you during your stay. And we assure you that this will not be repeated further. We strive to provide the best service for our guests, but we are short of the same sometimes. We hope and assure you that you will see the improvement and enjoy your time with us whenever your trip brings you back to Pelling. Warm Regards, Team Delight
Not
Its in lower pelling. Bt the main market is far from hotel.
Room: Deluxe Room
Delight The Touristo has replied on Tue Feb 22 15:02:47 IST 2022
Dear Mr Mitra, Thank you for sharing your valuable feedback regarding your visit to Delight The Touristo, Pelling . I completely agree with you. Market is few steps away from the hotel but it is clearly mentioned on all online platforms. . It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon Warm Regards, Suparna Talukdar ,Service Manager Team Delight Hotels Pvt.Ltd
Food good
Very good stay. Scope to improve condition of door of the room. Food is good.
Room: Deluxe Room
Delight The Touristo has replied on Tue Feb 22 13:38:21 IST 2022
Dear Mr Kushari, Thank you for sharing your valuable feedback regarding your visit to Delight The Touristo, Pelling . We are truly delighted that you were able to enjoy a generous service experience during your recent visit and that my team ensured you were well taken care of. Our goal is to provide guests with warm, efficient and personalized service and we take that very seriously. We will make sure that necessary steps and changes will be taken for improvement in our service. And also we will look forward to your future return and strive to meet and exceed your expectations. Warm Regards, Suparna Talukdar Service Manager Team Delight Hotels Pvt.Ltd
Outstanding stay
Excellent stay at this hotel. Staffs are very polite and service is great. Value stay. Most recommend.
Room: Standard Room
Delight The Touristo has replied on Mon Dec 20 12:05:13 IST 2021
Dear sir, thank you for choosing to stay at delight! we are always at your service. We are delighted to know that you had a memorable stay with us. It is indeed gratifying to receive such encouraging comments and to know that our services and facilities were to your satisfaction. Your feedback motivates us to ensure that we continue to deliver a true "delight experience" to every guest visiting our resort. Thank you once again and we look forward to the opportunity of welcoming you back. Warm regards,
Best budget hotels in pelling.
For budget people, this hotel is a very good option. The rooms are very neat and food is also like homely food. The staff is very polite. I would suggest every budget traveler to opt for this hotel.
Room: Deluxe Room
Delight The Touristo has replied on Mon Dec 13 17:49:30 IST 2021
Dear Sir, Thank you for choosing to stay at Delight! We are always at your service. We are delighted to know that you had a memorable stay with us. It is indeed gratifying to receive such encouraging comments and to know that our services and facilities were to your satisfaction. Your feedback motivates us to ensure that we continue to deliver a true "Delight Experience" to every guest visiting our resort. Thank you once again and we look forward to the opportunity of welcoming you back. Warm regards,
Nice budget stay
If you are looking for staying in a budget in pelling, this can be the place
Room: Deluxe Room
Delight The Touristo has replied on Wed Dec 08 15:05:26 IST 2021
Dear sir, thank you for choosing to stay at delight! we are always at your service. We are delighted to know that you had a memorable stay with us. It is indeed gratifying to receive such encouraging comments and to know that our services and facilities were to your satisfaction. Your feedback motivates us to ensure that we continue to deliver a true "delight experience" to every guest visiting our resort. Thank you once again and we look forward to the opportunity of welcoming you back. Warm regards,
Best place to stay at reasonable price
Clean room, nice view from room and balcony, tasty food, polite and cooperative staffs, value for money
Room: Deluxe Room
Delight The Touristo has replied on Mon Nov 22 10:49:42 IST 2021
Dear sir, thank you for choosing to stay at delight hotels pvt. Ltd! we are delighted to know that you had a memorable stay with us. It is indeed gratifying to receive such encouraging comments and to know that our services and facilities were to your satisfaction. Your feedback motivates us to ensure that we continue to deliver a true "delight experience" to every guest visiting our resort. Thank you once again and we look forward to the opportunity of welcoming you back. Warm regards,
Good location
Food quality is good. Hotel workers are very good and cooperative
Room: Deluxe Room
Delight The Touristo has replied on Mon Nov 08 17:21:46 IST 2021
Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards,
Good staff behavior
Very polite behaviour by the staff namely sauvik and chhoton, they were very professional and well behaved. Great hospitality.
Room: Standard Room
Delight The Touristo has replied on Mon Nov 08 17:22:11 IST 2021
Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards,
Friendly behavior of the stuffs made our stay memorable
groupThe hotel is situated in lower pelling. The view of kanchenjunga is excellent from the hotel garden. The cleanliness is worth mentioning. If you are looking for a budget hotel, look for no other option.
Room: Standard Room
Delight The Touristo has replied on Tue Feb 02 12:34:34 IST 2021
Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards, shivam (team delight hotels pvt. Ltd)
The staffs
The staff and the care taker mr. Badal chehtri is one of the most amazing humans and goes outbof his way to help you and provides you the utmost comfort, the food at the hotel is also really good.
Room: Standard Room
Delight The Touristo has replied on Tue Feb 02 12:38:13 IST 2021
Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with the entire hospitality department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Warm regards, shivam (team delight hotels pvt. Ltd)
Excellent hotel in affordable price
Very good hotel and excellent Kanchenjunga view from the hotel. Staffs are very polite and very friendly to the tourists. Highly recommended.
Room: Deluxe Room
Delight The Touristo has replied on Wed Dec 09 10:47:55 IST 2020
Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with our service department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your recent visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon.
Decent hotel, good staff
Absolute value for money, reasonable food pricing. Service was decent.
Room: Standard Room
Delight The Touristo has replied on Wed Dec 09 11:00:56 IST 2020
Dear guest, thank you for sharing your valuable feedback on this forum. We are pleased to know that you had a wonderful experience with our service department. We look forward to seeing you again and making things right. We are sure your words of encouragement would go a long way in inspiring and motivating the team and we are truly delighted that you were able to enjoy a generous service experience during your recent visit. Your wonderful feedback is indeed gratifying and will be shared with the entire team. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon.
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