I had an amazing stay at this property last year—the staff was professional, attentive, and ensured that guests received every possible facility. Based on that experience, I confidently recommended this place to my group, expecting the same level of service. However, this time, it was a complete disappointment.
The room was far from clean, not meeting even basic expectations. I had booked a room that was advertised with a private pool, as shown in almost every picture on their listing, but the reality was completely different.
Service was another major letdown. When I requested a boiled egg for breakfast, they initially refused, only to agree later with unnecessary delays. We all know how long it takes to boil an egg, but when it finally arrived with the other food items, it was inedible. I even provided pictures of the poor quality
Dinner was equally frustrating. They refused to serve basic dishes like dal makhani and chicken items, stating that we had to choose from their limited menu rather than preparing anything separately. It felt like they were forcing us to eat whatever was available instead of accommodating simple requests
The staff’s behavior was shockingly unprofessional. When we requested room cleaning, they bluntly denied it, saying they didn’t have time. It truly felt like we were there for torture, not relaxation.
To top it off, they misled us about breakfast after our safari. The night before, they assured us that breakfast would be available for an extra hour for safari guests. However, when we returned, they rudely refused to serve us and even started shouting, blaming us for being late. It was unbelievable!
Overall, this was a horrible experience, and I wouldn’t even give this property a single star. I strongly advise against staying here—find a better place that respects its guests and their hard-earned money.