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Balavinayagar Nagar, Chennai
112 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a prime location near the Koyambedu bus station and metro, making it convenient for travel. Rooms are generally well-maintained with functioning AC and hot water. However, numerous guests noted poor staff behavior and unclean facilities, including dirty linens and bathrooms. Complaints about hidden charges, lack of drinking water, and inadequate room service are frequent. It's suggested that it's not the best choice for families, suitable mainly for solo travelers.
Worst ever seen
Zero percent staff quality worst place ever seen before my best suggestion didn’t go to this place there was lot of stay near this with best price
Room: Classic
room is good
good maintaining in room. near metro 🚇 very nice comfortable stay
Room: Classic
Collection O Vadapalani has replied on Wed May 31 16:18:19 IST 2023
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah
Worst ever stay
Very worst maintenance, room full of toilet smells, entire property is in worst condition, it's not recommended for family stay.
Room: Classic
Excellent Stay
Actually the stay is worth it, the room and lenin, hot water is provided, ac is working fine and resturants are near by the most importantly it is walkable distance from koyambedu bus station for which we took this hotel
Room: Classic
Collection O Vadapalani has replied on Sun Mar 26 05:20:32 IST 2023
Hey, mohan reddy! your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a pleasant day ahead ) regards, pravin
Poor Stay
when i reach hotel reception a male staff was there. no greetings no welcome even he is not paying attention on the counter, when i said hello, he looked at me and asked, yes then i shown him the booking id, he said no, this is not confirmed!!! i shown him the booking confirmation, he said in my system not showing confirmation. because you paid less amount, i got surprised, then i called your customer support, they immediately resolved the issue, and the guy directed to the rooms. it took around half an hour, needless to say my sister was standing outside. need proper training to be given to the customer service staff. he sitting with angry face. totally dissatisfied. this is second (bad) experience with me from oyo flag ship first one i booked room, when i reached the location found that they closed down before six months ‼
Room: Classic
Additional payment taken by hotel
After full payment given in mm t additional payment of rs 1240 taken by hotel
Room: Classic
Good location
businessLocated close to koyambedu bus terminal. Well maintained rooms.
Room: Classic
Collection O Vadapalani has replied on Fri Sep 16 06:49:26 IST 2022
Hi, achan l naik! thanks a lot for staying with us. Looking forward to hosting you soon. Regards, rachit
I booked room but they are said room not available
I booked room but they are said room not available
Room: Classic
Extra Payment very Rude behaviour
i suggest no one book this hotel like family, couple, and solo guest also.if you booking through oyo or other app they denied it b'caz they want too much of extra amount so they said direct booking only they charged 1800 for thier worthless room.bathroom service bad.honestly say you never feel about your secure.room service bad.tv and ac they did not given remote also.plz no one book this hotel for my kind request
Room: Classic
Good Stay
It's a, OK hotel room and stay is good for a, solo not for families and parking is a problem in this property
Room: Classic (2X)
very bad
businessvery bad experience with oyo townhouse very 1st time such experience. waste of money staff behaviour is also not good. they are asking for extra money just checked out at 12:30
Room: Classic (2X)
Collection O Vadapalani has replied on Thu Mar 04 05:00:50 IST 2021
Hey md nasimuddin, thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, james!
Poor
Poor cleaning the bathroom and room
Room: Classic (2X)
Collection O Vadapalani has replied on Fri Mar 05 12:00:25 IST 2021
Hi kart-hick anbazhagan, we are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, james!
Terrible Stay
Power cut and no water, had to check out before and no refund yet
Room: Classic (2X)
Collection O Vadapalani has replied on Mon Sep 02 19:36:46 IST 2019
Never meant to disappoint you, Aviral ! We'll deep dive into this issue and will put in our best efforts to serve you better. Regards.
Oyo hotel is super
This is Oyo hotel good, i'm stay 5 day work for AC TV all good confection.
Room: Classic (2X)
Collection O Vadapalani has replied on Tue Aug 27 19:18:57 IST 2019
Hi, Abdul! We are glad to See you liked our services. Keep this love coming) regards, Rahul
Good hotel at centre
Good hotel at centre of the City, bathroom is ok and also can use some room FRESHNER.
Room: Classic (2X)
Collection O Vadapalani has replied on Wed Aug 21 21:11:08 IST 2019
Hi Swami, thank you for sharing your love with us. We will constantly strive to provide consistent service every time whenever you visit us. Keep sharing your views in the future as well. Regards, Navneet.
Nice stay
A very good location and peaceful rooms. The bed sheets are dirty. No mineral water in the room. Tv no recharged. Please do the needful for guest satisfaction.
Room: Classic (2X)
Collection O Vadapalani has replied on Sat Aug 17 06:43:58 IST 2019
Thanks for sharing your amazing feedback, sait SRK! Do give us more chances to delight you in the future as well. Regards, Sagar
Terrible Stay
Tv not work and drinking water is very dusty i'm disappointed about this other wise ok
Room: Classic (2X)
Collection O Vadapalani has replied on Fri Aug 16 21:37:15 IST 2019
We're sorry for the trouble, Aravind! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead :) Regards, Sagar.
Poor Stay
groupWorst service no water on the second day, we came without bathing.
Room: Classic (2X)
Collection O Vadapalani has replied on Fri Aug 16 21:18:18 IST 2019
Sorry for the unpleasant experience you had with us, Ibrahim! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one) regards, Jamil
Nice location but need improvement in cleanliness
My stay was good but they need to improve the cleanliness of hotel. Staff is good in behaviour but I felt some issue with language because they are proficient in local language.
Room: Classic (2X)
Collection O Vadapalani has replied on Tue Aug 27 19:01:07 IST 2019
Hi, Prakash! We are extremely apologetic to know that your experience with us has not been a pleasant one and we would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Poor Stay
Dirty washroom, towel horrible. Not worth to stay in such an unhygienic hotel. AC was good and the TV was good. The restaurant down below the hotel was good.
Room: Classic (2X)
Collection O Vadapalani has replied on Thu Aug 08 18:44:32 IST 2019
Apologies for the inconvenience caused, Sivaselvam! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Rahul.
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