The property has received mixed reviews. Some guests highlighted good aspects like well-functioning AC and smart TVs, while others reported serious concerns such as rooms filled with mosquitoes, broken ceilings, and torn pillow covers. Several guests faced issues with check-in, including denied bookings and poor customer service. Complaints about water availability on upper floors and rude staff behavior were also noted. Overall, while a few had a decent experience, many were left frustrated and disappointed.