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You are booking hotel for more than 30 days

Review Of Collection O Planet Grande By Elite Hospitality0123401234

Anna Salai, Chennai | 10 minutes walk to US Consulate, Chennai

    User Rating & Reviews

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    • couple
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    2.1
    Average

    40 Ratings, 19 Reviews

    excellent
    20%
    very good
    5%
    average
    3%
    poor
    13%
    bad
    60%

    Last 10 Customer Ratings (Latest First)

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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property has received a lot of negative feedback from guests, highlighting major issues like no hot water, unclean rooms, and poor maintenance. Many reported problems such as leaking ceilings, stained bedsheets, and dirty bathrooms. The lack of basic amenities, like towels and toiletries, and the presence of mosquitoes added to the disappointment. While a few appreciated the responsive reception, overall experiences seem to suggest serious service shortcomings and a big gap between expectation and reality.

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    Positive first
    1.0

    Never book this hotel

    arun a.business

    A very worst experience in my last 14 years of travel. No hot water, no toiletries, no proper A/C, lot of mosquitoes, no water in morning, open window in bathroom, no towel, no replacement of bed sheets and pillow cover, no drinking water, no water in early morning, booked double bedroom and got single bedroom. Those four nights dustbin has not been cleaned. Asked extra to pay for one hour late checkout.

    Travel Month: Nov 2024 (4-Night Stay)

    Room: Classic

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    1.0

    Terrible Stay

    arun a.

    A very worst experience i’m last 14 years of travel. Nothing was proper and good, even they extra money to pay after paid for the stay.

    Travel Month: Nov 2024 (4-Night Stay)

    Room: Classic

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    3.0

    Shocking Experience with Room 208 -

    rakesh g.loyalty-iconfamily

    When my family and I first arrived at the hotel, we were assigned Room 208. Unfortunately, it was a huge disappointment—the room smelled of mold, water was leaking from the ceiling right next to the bed, and the bathroom ceiling was damaged. It was a terrible experience for all of us. After voicing our concerns to the receptionist, we were moved to Room 211, which was a significant improvement—cleaner and much more comfortable. It’s unacceptable for a hotel to offer a room like 208 and tell guests to either take it or get a refund. Completely disgraceful!

    Travel Month: Oct 2024

    Room: Classic

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    1.0

    Terrible Stay

    sourov g.

    Bed dirty. No towel. Towel is now received

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Worst experience ever

    atharv k.loyalty-iconsolo

    Worst experience ever, even workers of my home can not sleep at such a place, worst rooms, full non ac, full of mosquitoes, stained bedsheets, no blanket, stained pillows, dusty floor,

    Travel Month: Aug 2024

    Room: Classic

    1.0

    Terrible Stay

    biky k.

    Unfortunately, i forgot to click photos of that room, there was falling water drop from ceiling and bathroom was very dirty. Tv not working and not providing cleaning staff. Not satisfied at all

    Travel Month: Aug 2024

    Room: Classic

    1.0

    Worst experience ever!

    henry j.family

    Very worst stay ever, room was not cleaned properly, simply charged extra 500 after booking. Bathroom was not cleaned properly,

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Excellent Stay

    vasu.family

    Love the variety of hotels available. We always choose the best hotels with the best ratings.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Good bed and rooms

    manas.family

    The rooms and the bed was so good, very comfortable and clean, had a good time over there

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Spacious rooms

    aruna.couple

    I loved the space in the rooms we had booked. It made my kids enjoy fully. They loved roaming around the room.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Good stay

    raghav.family

    Check-out went without any problems. Overall, i had an excellent experience with the reception. Fantastic hotel and staff was very helpful.

    Travel Month: Jul 2024

    Room: Classic

    1.0

    Worst room ever i stay e

    konanki n.couple

    0 services, rude behaviour at front desk. . The room is terrible and water is leaking in room and the fan makes lots of noise and ac was not working and room with not at all clean

    Travel Month: Jul 2024

    Room: Classic

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    5.0

    Like a dream

    vivek.couple

    It was like a dream stay in this hotel. Surely has to visit next time here with my entire family.

    Travel Month: Jul 2024

    Room: Classic

    1.0

    Terrible Stay

    karthik r.

    Hotel was not meant for family it’s like dirty & unsecure room, too dangerous to stay there & don’t recommend anyone please,

    Travel Month: May 2024

    Room: Classic

    2.0

    Poor Stay

    manoj d.

    Bad maintenance and service, terrible bathroom

    Travel Month: Feb 2024

    Room: Classic

    1.0

    Terrible Stay

    piyush r.

    The room was totally different as seen in the photo washroom were worst room were having leakages

    Travel Month: Feb 2024

    Room: Classic

    4.0

    Good Stay

    surya k.

    That place was decent and clean with a good odor. I would definitely suggest this to anyone. The receptionists are friendly and give a quick response to the customer.

    Travel Month: Jan 2024

    Room: Classic

    1.0

    Terrible Stay

    sashiprasad c.solo

    Poorly maintained. Building in dilapidated condition. No wifi or restaurant as claimed. No hot water. Bad service

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    bikash g.family

    Worst property, images are different from actuality, no ac, no geyser, no towel provided, no shop or other provided, no kitchen, so many mosquitoes, so dirty from receiption to room all are, no services provided from house keeping,

    Travel Month: Jan 2024

    Room: Classic

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