This property has received a lot of negative feedback from guests, highlighting major issues like no hot water, unclean rooms, and poor maintenance. Many reported problems such as leaking ceilings, stained bedsheets, and dirty bathrooms. The lack of basic amenities, like towels and toiletries, and the presence of mosquitoes added to the disappointment. While a few appreciated the responsive reception, overall experiences seem to suggest serious service shortcomings and a big gap between expectation and reality.