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Sector 58, Mohali
67 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the staff service and cleanliness of the rooms, with some mentioning the good location. The property is described as having comfortable accommodations, though many reviews highlight issues with the food quality and hidden charges. Several guests found it difficult to locate the property, especially at night, and there are complaints about the lack of amenities and professionalism from the staff.
Excellent Stay
goid staff service and very excellent room was clean
Room: Classic
Collection O Gold Star has replied on Sat Dec 03 06:56:30 IST 2022
Glad to see that you have rated us positively, akshan kumar! we will keep delighting our guests and promise to keep service standards high whenever you stay next with us. Regards, rachit
I need my money back
In photo and description it is one room but when we reached there it’s dormitory
Room: Classic
Food
Very bad experience as we have booked 3 deluxe rooms from your app but they provide us only one deluxe and 2 classic room. Quality of food was not good.
Room: Deluxe
Good accomodation
soloIt was good stay. Location was good.
Room: Classic (2X)
Collection O Gold Star has replied on Tue Mar 15 09:40:33 IST 2022
Thank you for the appreciation, sunny chaudhary! hoping to enhance your experience whenever you revisit us. Have a fantastic day further) regards, vishal
Good quality
Excellent taste I gain better experience
Room: Classic (2X)
Collection O Gold Star has replied on Tue Dec 24 07:32:00 IST 2019
Hey, Diwaker Bajaj! Thanks for your kind words of appreciation. Give us another chance to delight you with our services soon) regards, Rahul
Not worthy stay!
Room cleanliness was just ok. No spare table for food/drink. A/C was too much noisy. There was no any insulation between the rooms if any talk or listen music inside the room that was so annoying and irritating. I have requested to give my lunch for 1 hour delay, but they didn't arrange and denied after 11 am (I especially requested for that). Hotel food menu was all bit costly and it is well located in industrial area. They didn't even served water or a glass in the room.
Room: Classic (2X)
Hard to find
Hard to find with Google map specifically at night time. Small rooms. Manager is friendly. Overall ok.
Room: CLASSIC
Good Stay
They charge me an extra amount.
Room: Deluxe (3X)
Collection O Gold Star has replied on Tue Jun 11 22:25:19 IST 2019
Dear Guest, Thanks for spending your valuable time to write the review. Surely, we will work on your feedback for the better guest experience in the future. Hope to host you soon.
A good Hotel
Stay was comfortable, the Hotel was somewhat upto mark
Room: Deluxe (3X)
Collection O Gold Star has replied on Thu Jun 06 10:36:27 IST 2019
Charmed to See you loved our services. Just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon.
Food
Food is good quality and received at the given time and food quantity is also good. But there is no option to select half plate veg. So there is become situation of wastage of food.
Room: Classic Room
Collection O Gold Star has replied on Thu Jun 06 14:11:11 IST 2019
Dear guest, we're extremely apologetic to know that your experience with us has not been a pleasant one. We would definitely work on your feedback to provide the best possible experience next time.
Worst Hotel and worst service
Worst experience. They denied entry to me.
Room: Deluxe Room
Collection O Gold Star has replied on Wed May 01 19:30:25 IST 2019
Hi, Puneet! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Saurabh
Bad. Cheater. Totally fake Hotel, don't go for this
Bad. Cheater. Totally fake Hotel, don't go for this.
Room: Classic Room
Collection O Gold Star has replied on Sat May 04 16:45:06 IST 2019
Hi, Pankaj! Thanks for spending your time to write the review and we do apologize for the inconvenience caused. Your feedback will help me in handling future guests more diligently. Request you to treat this as an exception and we'll look forward to hosting you soon with delightful experience when you visit us next time. Have a nice day! Regards, Rachit
Average Hotel
Average Hotel and location is not good not value for money
Room: Classic Room
Collection O Gold Star has replied on Thu Apr 25 18:32:21 IST 2019
Dear Guest, We're extremely apologetic to know that your experience with us has not been a pleasant one, we'd definitely work on your feedback to provide the best possible experience next time.
OK
Everything was OK.
Room: Classic Room
Below average stay
Very poor stay. Below average Hotel. From reception u can See how towels are lying there. No cleanliness and ventilation. Its just my mistake I stayed there.
Room: Classic Room
Collection O Gold Star has replied on Wed Apr 17 18:11:52 IST 2019
Hi, Arun! We're deeply sorry about the unpleasant experience you had with us. Cleanliness is something that we're peculiar about and can't compromise on, needless to say, we never want our guests to experience such issues. Thanks for highlighting this issue and be assured we'll be taking this up and fix it with immediate effect. Do reach out to us in case of anything else. Have a great day ahead! Regards, Rachit
Best service very peaceful location
Stay was very comfortable. Staff was very helpful. Hospitality is best. Behavior good also
Room: Classic Room
Location
Location is very bad. Road condition is very bad. Parking space is very small for parking the car.
No light in the room, so I bathed with cold water.
Room: Classic Room
Poor Stay
Very bad Hotel owner. Not any service. No dressing table in Hotel room, He charge extra for next day I say 6 to 7.
Room: Deluxe Room
Good Stay
Rooms are good. Staff is friendly.
Room: Classic Room
Good Stay
The stay was great. Food I have not taken.
Room: Classic Room
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