The property has friendly staff and excellent customer service, making it easy to locate with a mall close by. Rooms are reportedly clean and offer good views, but cleanliness issues are frequent, with complaints about dirty linens and bathrooms. Some guests faced problems with room service and missing amenities like toiletries and towels. Location is convenient, especially for accessing market areas, but many highlight issues with maintenance and food quality. Overall, there’s a mix of positive experiences and significant concerns.