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Tonk road, Jaipur | 2.6 km drive to Jaipur Airport
2885 Ratings, 1568 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guest reviews highlight mixed experiences at the property. Positive aspects include supportive staff, clean rooms, and good location. However, there are concerns about slow service, noisy environment due to the club, and issues with amenities and food quality. Some guests appreciated the ambience and amenities, while others faced challenges with room size, cleanliness, and overall maintenance. Overall, feedback suggests a varied experience for guests staying at the property.
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Terrible Stay
Third class service extra amount add for room cleaning
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Wed Sep 03 14:08:37 IST 2025
Dear Guest, Thank you for your feedback. We appreciate you bringing this to our attention. We sincerely apologize for any misunderstanding regarding the charges. The additional amount was added to your bill for an extra person, or "pax," who was not included in your original package. This charge covers the extra resources and services provided, including room amenities and cleaning. We strive to provide a high standard of service and value your business. We hope you will give us another opportunity to serve you better in the future. Sincerely, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa Jaipur
good very
Very good property. I like it very much and the hospitality is very awesome. En location is very pretty awesome
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Wed Sep 03 14:12:08 IST 2025
Dear Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a very good experience and that you enjoyed our property, hospitality, and location. It's always our goal to provide exceptional service, and your kind words are a great motivation for our team. We look forward to welcoming you back to Hotel Clarion Bella Casa Jaipur on your next visit. Sincerely, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa Jaipur
I am not happy
food is very bad person not helpfull .............. . ...........................
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:37:26 IST 2025
Dear Guest, We sincerely regret to know that your experience with our food and service was disappointing. This is not the standard we aim to deliver at Clarion Bella Casa. Please be assured your feedback is being taken seriously and shared with the concerned teams for immediate improvement. We truly value your patronage and would appreciate the opportunity to serve you better on your next visit. Warm regards, Suraj Kumar Front Office Manager
Good Stay
Good hotel for stay,rooms arelittle small..food is not good and very costly... breakfast is ok like... Good hotel for stay,rooms are little small..food is not good and very costly... breakfast is ok like...
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:37:49 IST 2025
Dear Guest, Thank you for sharing your feedback. We are glad you found our hotel good for stay, though we regret that the room size and food did not fully meet your expectations. Your comments on pricing and quality have been noted and shared with our team for necessary improvements. We truly value your input and hope to welcome you again with a better experience. Warm regards, Suraj Kumar Front Office Manager
Terrible Stay
Tone, tenor and body language of supervisor at reception was terrible. There was no power for an hour in the room.
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:38:14 IST 2025
Dear Guest, We sincerely apologize for the inconvenience caused during your stay. The behavior you experienced at reception and the power outage in your room are unacceptable and far from the standards we strive to maintain. Your feedback has been taken seriously, and necessary corrective actions are being initiated. We truly regret the discomfort caused and assure you of a much improved experience on your next visit. Warm regards, Suraj Kumar Front Office Manager
Average Stay
1. Rooms lacked well maintained washroom 2. Service was way too slow....at times felt like why I am paying so much for such shabby service.
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:38:36 IST 2025
Dear Guest, Thank you for your valuable feedback. We regret the inconvenience caused due to the washroom maintenance and slow service. This is certainly not the level of experience we wish to provide our guests. Your concerns have been shared with the respective teams for immediate attention and improvement. We truly value your patronage and hope to serve you better on your next visit. Warm regards, Suraj Kumar Front Office Manager
Excellent Stay
The property is close to the airport and well located beside the main road. Rooms are decently large with all facilities and toiletries provided as claimed.It has two restaurants , multi cuisine and italian. We tried the multi cuisine restaurant and the food there is good.
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:39:12 IST 2025
Dear Guest, Thank you for sharing your kind feedback. We are glad you liked our location, spacious rooms, and facilities. It’s wonderful to know you enjoyed the food at our multi-cuisine restaurant as well. Your appreciation motivates our team to keep delivering great experiences. We look forward to welcoming you back soon and hope you will also try our Italian restaurant on your next visit. Warm regards, Suraj Kumar Front Office Manager
Terrible Stay
Disappointing Experience with Poor Management My stay at this hotel was unfortunately far from pleasant due to serious management and housekeeping issues. Upon check-in, I found the door to my room already open. The bellboy inspected the room and informed me that the cleaning staff had left it incomplete. Since I was exhausted, I asked them to come back and finish cleaning later. After resting for a few hours, I discovered that the interconnecting door to the adjoining room had been left unlocked. I immediately contacted the staff, and they came to lock it. This was extremely concerning, especially since the next room was occupied by a family — a potentially unsafe situation that should never have happened. The next day, things took another negative turn when the manager called me regarding supposed damage to a bedsheet and towels. I accepted responsibility for one towel that had fallen on the bathroom floor, but they also brought in an additional towel and a bedsheet with only water marks — which were definitely not mine. The manager was rude and confrontational, and although I tried to explain, I eventually agreed to have the charges added to my bill just to avoid ruining my day. I still had two more days left in my stay and didn’t want further conflict. Overall, the staff’s attitude and the management's unprofessional handling of the situation left a very bad impression. I would not recommend this place based on my experience.
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:45:02 IST 2025
Dear Guest, We are truly sorry to read about your disappointing experience. The issues you faced regarding housekeeping, room safety, and the handling of charges are unacceptable and do not reflect the standards we strive to maintain at our hotel. Please accept our sincere apologies for the inconvenience and the unpleasant interactions you encountered. Your detailed feedback has been taken very seriously and corrective measures will be implemented with our team to ensure such lapses are not repeated. We value your patronage and deeply regret the negative impression created during your stay. Warm regards, Suraj Kumar Front Office Manager
So pooooor can’t imagine like photos as in make my trip, ??????????????
So pooooor can’t imagine like photos as in make my trip,
Room: Standard Room
Clarion Bella Casa By Choice Hotels
Dear Guest, We regret to know that your experience did not match the expectations set by the photos online. We sincerely apologize for the disappointment caused and assure you that your feedback will be shared with the concerned teams to improve both our presentation and services. We truly value your input and hope to have the chance to serve you better on your next visit. Warm regards, Suraj Kumar Front Office Manager
Terrible Stay
Terrible
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:52:13 IST 2025
Dear Guest, We are extremely sorry to know that your experience with us was terrible. This is far from the service standards we strive to deliver. Your feedback is valuable and has been shared with the concerned teams for immediate improvement. We truly regret the disappointment caused and hope to have the chance to serve you better in the future. Warm regards, Suraj Kumar Front Office Manager
Poor Stay
Location was nice but the hospitality was worst. Like Naam bade aur Darshan chote. Surprised to see their negligence and argument because of crowd. very upset
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:55:58 IST 2025
Dear Guest, Thank you for sharing your feedback. While we are glad you liked our location, we sincerely regret that our hospitality and service did not meet your expectations. The negligence and argumentative behavior you faced are unacceptable and not the standards we aim to maintain. Your concerns have been taken seriously and corrective action will be initiated with the team. We deeply regret the disappointment caused and assure you of a better experience in the future. Warm regards, Suraj Kumar Front Office Manager
Very Worst Service
Poor service and most of the times Reception team not responding our call. Room service is very worst I never faced any hotels so far. I requested for additional mattress 8:45 pm but I got 10:45 pm. waste of money and please don't book this hotel anymore.
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:58:33 IST 2025
Dear Guest, We deeply regret the inconvenience you faced with delayed service and lack of response from our reception team. Waiting two hours for an additional mattress is unacceptable and not the standard we aim to deliver. Your concerns have been noted and shared with the concerned departments for immediate corrective action. We sincerely apologize for the disappointment and assure you of better service in the future. Warm regards, Suraj Kumar Front Office Manager
Bad Experience with very bad service of staff also food quality very bad
Hotel staff service very slow and very old property , I suggest don't book this hotel tor stay at Jaipur l.
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 14:59:16 IST 2025
Dear Guest, We sincerely regret that you found our service slow and the property not up to your expectations. Your feedback is important and has been shared with the concerned teams for improvement in both service efficiency and upkeep of the property. We apologize for the disappointment caused and hope we get another opportunity to serve you better in the future. Warm regards, Suraj Kumar Front Office Manager
this is 4 star not 5
Not very good okay okay and not level of 5 star it’s should be 4 star. Swimming pool is not clean to bath.
Room: Club Rooms
Clarion Bella Casa By Choice Hotels has replied on Sun Aug 24 15:00:09 IST 2025
Dear Guest, Thank you for sharing your feedback. We regret to know that your experience did not meet the expectations of a 5-star stay, especially with regard to the swimming pool cleanliness. Your comments have been taken seriously and shared with the concerned team for immediate action. We truly value your input and hope to welcome you again with a much-improved experience. Warm regards, Suraj Kumar Front Office Manager
WORST EXPERIENCE
The room is very bad, I asked for twin beds but the beds are so small that only one person can sleep.. i have two kids, and due to the size of the bed i have to sleep on the couch. Room service is also not up to that level. Food price is too high. The room is very bad, I asked for twin beds but the beds are so small that only one person can sleep.. i have two kids, and due to the size of the bed i have to sleep on the couch. Room service is also not up to that level. Food price is too high.
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Mon Aug 18 17:15:09 IST 2025
Dear Guest, Thank you for sharing your feedback with us. I sincerely regret to hear about the inconvenience caused to you and your family during your stay. We always aim to provide comfortable accommodation and quality service, and I am truly sorry we fell short of your expectations this time. Your concerns regarding the bed size, room service, and food pricing have been noted, and I will personally review them with the concerned departments to ensure improvements are made. We would also be happy to assist with alternative room arrangements in such situations to make your stay more comfortable. We value your feedback as it helps us to improve, and I truly hope you will give us another chance to serve you better on your next visit to Jaipur. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur
wrost five star property
Poor Mobile Network-The mobile signal inside the hotel was extremely weak, making it very difficult to make calls or use mobile data. This caused significant inconvenience during my stay.wifi also not wotking Unprofessional and Rude Staff: The reception staff were unhelpful, unresponsive, and in some cases rude. Even after a confirmed booking, I had to wait an unreasonably long time to receive my room keys.Wrong Room Allocation: I had booked a Deluxe Room, but upon arrival, I was given a twin bed room instead. Despite my protest, it took over one hour to resolve this issue and provide the correct room.Very Weak Housekeeping Service: Housekeeping requests were attended to only after long delays—often around one hour—which caused major inconvenienc
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Mon Aug 18 17:19:46 IST 2025
Dear Guest, I sincerely apologize for the multiple inconveniences you faced during your stay. The issues with mobile network, Wi-Fi, wrong room allocation, delayed housekeeping, and the behavior you experienced from our team are far below the standards we aim to maintain. Please be assured that I am personally addressing these concerns with the respective departments to ensure immediate improvements. Your feedback is very important to us, and I deeply regret the discomfort caused. We truly hope you will give us another opportunity to serve you better in the future. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur
Average Stay
Hello.
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Mon Aug 18 17:23:18 IST 2025
Dear Guest, We sincerely regret to hear that your experience with us was not up to your expectations. Please accept our heartfelt apologies for the inconvenience caused. We truly value your feedback and will strive to ensure a more pleasant and comfortable stay for you in the future. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur
Excellent experience
Excellent experience! Loved it. Nice customer support and very Supportive staff. Overall a very good place to stay.
Room: Standard Room
Clarion Bella Casa By Choice Hotels
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had an excellent experience with us and found our staff supportive and customer service satisfactory. Your kind words truly motivate our team to continue delivering the best hospitality. We look forward to welcoming you again for another memorable stay at Clarion Bella Casa, Jaipur. Warm regards, Suraj Kumar Front Office Manager Hotel Clarion Bella Casa, Jaipur
Paisa Vasool
Excellent experience. The staff understands guest's requirement perfect. In all respects it was a superb experience.
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Tue Aug 12 16:39:05 IST 2025
Dear Guest, Thank you for sharing your excellent feedback. We are delighted to know that our team understood your requirements perfectly and that you had a superb experience in every respect. Your appreciation motivates us to continue delivering memorable stays for our guests. We look forward to welcoming you again soon. Warm regards, Suraj Kumar Front Office Manager Clarion Bella Casa, Jaipur
Terrible Stay
poor service... poor service...
Room: Standard Room
Clarion Bella Casa By Choice Hotels has replied on Tue Aug 12 16:39:28 IST 2025
Dear Guest, We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. We take your feedback seriously and will address the concerns immediately with our team to improve our service standards. We hope you will give us another opportunity to serve you better in the future. Warm regards, Suraj Kumar Front Office Manager Clarion Bella Casa, Jaipur
Amer
In Jamwa Ramgarh
Achrol
Tonk road
Tonk road
Tonk road
Central Area
Bishangarh
Central Area
Sariska
Naya Bajar
Sariska
Sariska
Central Area
Sariska
Sariska
Sanjharia
JLN Marg
Kukas
Kukas
Kukas
Raja Park
Kukas
Shivaji Nagar
Dholai
Tonk road
Shankar Nagar
Jagatpura
Bapu Nagar
Bani Park
Amer Road
Jaipur
Bani Park
Jaipur
Tonk road
Girdharipura
