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Review Of City Keys By Bestinn Leisure0123401234

Electronic City, Bangalore

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.7
    Very Good

    232 Ratings, 86 Reviews

    excellent
    40%
    very good
    31%
    average
    16%
    poor
    4%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 4
    • 3
    • 3
    • 5
    • 1
    • 5
    • 5

    Rating Categories

    • Location3.6
    • Cleanliness2.9
    • Food3.1
    • Value For Money3.1
    • Facilities3.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts clean and stylish rooms, complemented by attentive and friendly staff. Guests appreciate the convenient location, close to attractions and eateries, making it perfect for exploring. The breakfast buffet has received praise, offering a variety of delicious options. With a good atmosphere and efficient service, it’s ideal for both short and long stays. Some visitors noted the need for better ventilation, but overall, the experience has been positive.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    deeksha s.

    The place was maintained okay and the main point about this place is that it is at a very prime location and close to many eateries. Tv and WiFi were working fine.

    Travel Month: Aug 2025

    Room: View Room

    1.0

    Terrible Stay

    sanjay g.

    The room was too small, smell of cigarette everywhere, washroom lock door was broken, flush was broken, no hot water. When complained about cigratee smoke and request to change the room as the smell was suffocating, staff dint consider our request

    Travel Month: Aug 2025

    Room: View Room

    2.0

    Poor Stay

    soumir g.

    Yes

    Travel Month: Aug 2025

    Room: Executive Room

    3.0

    Average Stay

    gouri r.couple

    location good bathroom lock was broken cigarette smoking smell entire lobby and room service average didn't tried food location good bathroom lock was broken cigarette smoking smell entire lobby and room service average didn't tried food

    Travel Month: Jul 2025

    Room: Executive Room

    4.0

    Good Stay

    siddhika s.solo

    The stay was very smooth. The staff were helpful and friendly. Location is prime. I had a good stay.

    Travel Month: Jul 2025

    Room: Executive Room

    • user photos
    3.0

    Average Stay

    amit k.couple

    Hotel was good but washroom is not good. Services is also not good. Hotel is good . location is also goo Hotel was good but washroom is not good. Services is also not good. Hotel is good . location is also good

    Travel Month: Jul 2025

    Room: View Room

    1.0

    Terrible Stay

    smruthul p.solo

    terrible stay noice during night to towel for bath, booked for 2 days but checkout on the first day terrible stay noice during night to towel for bath, booked for 2 days but checkout on the first day

    Travel Month: Jul 2025

    Room: View Room

    4.0

    Good Stay

    gokuldas d.

    I had a fantastic stay at this hotel. The rooms were clean and well maintained. Good service and perfect Location.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Executive Room

    3.0

    Average Stay

    Room is small and looks like congested

    Travel Month: Jun 2025

    Room: View Room

    5.0

    good

    deeksha s.couple

    Pleasant and good. Service was good with good amenities! This place is at a great location and has access to many restaurants and eateries around

    Travel Month: May 2025

    Room: Executive Room

    2.0

    Not worth even 2000 bucks

    ishan s.solo

    I was given room 209 initially. I entered the room and saw cockroaches roaming around. Went back to the room and the guy asked me to wait for 20 mins while another room on third floor was being cleaned. Got the room after 30 mins. The housekeeping was still there, they didn’t change the covers, didn’t wet mop the floor. Said the fresh sheets will come in on Monday. Washroom was smelling even after washing and it’s really small with b barely any space to stand in the shower area- room 304. I managed to sleep somehow and woke up at 7 am and just checked out. While hotel smells due to carpet in the corridor and common area. Terrible pick! Wouldn’t recommend it to anyone.

    Travel Month: May 2025

    Room: View Room

    5.0

    nicely designed traveller and most of comfortable seating while travelling.

    dipak t.solo

    Its nice to travelling Benglore and enjoy guests treatment while travelling in journey. It’s very very nice journey.

    Travel Month: May 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    akash s.

    Service was great, the rooms were clean, though it could have been more polished. The ambience of the hotel was nice. I would definitely stay again.

    Travel Month: May 2025 (3-Night Stay)

    Room: Executive Room

    1.0

    Terrible stay at City Keys

    anurag g.family

    There are frequent power cuts with no backup, water supply gets cut abruptly, WiFi doesn’t reach the rooms and only works in the lobby area. This pattern of daily issues clearly points to negligence and poor infrastructure management.

    Travel Month: May 2025 (7-Night Stay)

    Room: View Room

    1.0

    Terrible Stay

    sonia s.family

    Worst no wifi... for the whole day when stayed no tv. And seems no proper room maintained when asked the stay responded many room AC isn’t working. We asked for another room they were like no... and the room which they allotted us seems like staff staying room we were not sure... pathetic stay recommend not to stay and no proper response and support from stay worstttttt ever...

    Travel Month: May 2025

    Room: View Room

    1.0

    Terrible Stay

    mizaj m.

    Electricty gone for 2-3 hours. No room cleaning done for next day, eventhough i requested to do.

    Travel Month: May 2025

    Room: Executive Room

    5.0

    Excellent Stay

    deeksha s.couple

    Clean room, spacious and at a very good location. Lot of eateries around and easy to commute around the area.

    Travel Month: May 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    nithin g.couple

    The stay at city keys inn was a good experience except few things: 1. We were not able to watch the TV even though there was one provided in the room. Dish TV channels were not subscribed. Unable to load even OTTs as their internet was way too slow. 2. When we asked for coffee for breakfast they brought it in plastic cover. Seriously!!! Hot coffee in cheap plastic cover.

    Travel Month: May 2025

    Room: Executive Room

    5.0

    Excellent Stay

    Good looking room and staff are very good and response.Room are clean and well maintained if I come again I wish to stay

    Travel Month: Apr 2025

    Room: Executive Room

    5.0

    Excellent Stay

    devendra.

    Our stay at [hotel name] was fantastic! the rooms were exceptionally clean and comfortable, with modern decor and great amenities. The staff were incredibly friendly and accommodating, going above and beyond to ensure we had a wonderful experience. The hotel's location was perfect, within walking distance of major attractions and offering easy access to public transportation. We especially enjoyed the delicious breakfast buffet with a wide variety of options. Overall, a highly recommended stay. Key points to include in a hotel review: cleanliness: mention how clean the rooms and common areas were. Comfort: describe the quality of the beds, bedding, and overall room layout. Staff: highlight the helpfulness, friendliness, and professionalism of the staff. Location: discuss how convenient the hotel's location is to attractions and transportation. Amenities: mention any notable amenities like a pool, gym, spa, or on-site dining. Value: comment on whether the price aligns with the quality of the experience. Example of a more detailed review: "we recently stayed at [hotel name] for a weekend getaway and were very impressed with the overall experience. The check-in process was smooth, and the front desk staff were very welcoming. Our room was spacious, with a comfortable king-sized bed, a large bathroom with quality toiletries, and a great view of the city. The hotel's restaurant served delicious breakfast options, and the staff were attentive to our needs. The location was ideal for exploring the downtown area, with easy access to shopping and dining. We would definitely stay here again on our next trip"

    Travel Month: Jan 2025

    Room: View Room

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