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Review Of Citrus Prime Raipur0123401234

Pandri, Raipur, Chhattisgarh | 6 minutes walk to Raipur Bus Stand

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    772 Ratings, 460 Reviews

    excellent
    44%
    very good
    36%
    average
    12%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 3
    • 3
    • 5
    • 5
    • 4
    • 4
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness4.4
    • Room4.4
    • Food4.2
    • Hospitality4.4
    • Value For Money4.1
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    Review Summary

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    This property shines with great staff and tasty food, making guests appreciate the overall experience. It's centrally located, close to shopping areas like Pandri market. Many reviews highlight the clean rooms and quick service. While the approach road could use improvement, the comfortable stay and supportive staff offer a inviting atmosphere for visitors.

    Sort by:

    Positive first
    3.0

    Average Stay

    kunal k.family with 1 kid

    Food was good but had limited options. Location was disappointing as the area was quite dusty, noisy and close to a national highway. Facilities were basic and not very impressive.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Prime Room

    5.0

    great place to stay

    rohit k.family

    good hotel to stay, would visit again , food is affordable, staff is good , service is good, food and the restaurant was amazing

    Travel Month: Oct 2025

    Room: Classic Room

    3.0

    SMELLY ROOMS and bed bugs

    nikhil w.couple

    Lack of cleanliness , bed bugs , mosquitos , smelly rooms, smoke smell all over the hotel too late service

    Travel Month: Oct 2025

    Room: Classic Room

    5.0

    Excellent Stay

    dhyanendra s.

    Comfortable, Good service and good staff and room service.

    Travel Month: Oct 2025

    Room: Classic Room

    1.0

    Terrible Stay

    vishal u.business

    My stay at this hotel was deeply disappointing from start to finish. The first room I was given was extremely suffocating, and it took multiple requests before they agreed to change it. Sadly, the new room was no better—it lacked even the most basic standards of hygiene. The most disturbing part was witnessing the staff clean used cups in the toilet instead of replacing them. This is not just unsanitary, it's unacceptable. To top it off, they placed a sticker on my luggage that won’t come off, causing damage to the bag’s cover. This level of negligence and disregard for guest comfort is appalling. I strongly advise against staying here.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Classic Room

    5.0

    Excellent Stay

    pallavi s.solo

    F Food was good,location and facilities are good...anyone can stay ...

    Travel Month: Sep 2025

    Room: Classic Room

    1.0

    Terrible Stay

    nikhil s.

    I was booked the hotel for 13 sep to 14 sep but I didn't know how you have booked my hotel for 10 hours After check in they are saying our booking is only for day. After that I have pay extra 500rs for night stay. From next time I will never book hotel from your side

    Travel Month: Sep 2025

    Room: DAY USE Room from 10:00 AM to 5:00 PM (check-in and check-out on same DAY).

    4.0

    Average Hote

    amit s.business

    The location is good, the decent hotel average food, Rooms are old few are stinky courteous staff. over all average hotel

    Travel Month: Sep 2025

    Room: Classic Room

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    5.0

    Pleasant sta

    sourav d.couple

    I had a very pleasant stay. The amenities were very good, I was especially impressed with the alternate lighting facility during power cut. I would only say that food was bit expensive due to which I am unable to give a rating of 5/5. Rest is ok

    Travel Month: Aug 2025

    Room: Classic Room

    • user photos
    • user photos
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    3.0

    Average Stay

    saurabh m.business

    Good location. Rooms are of good size and comfortable. Breakfast quality is below average. Hygiene is also poor. This has been a consistent issue and even after complaints there has been no improvement from the hotel.

    Travel Month: Aug 2025

    Room: Classic Room

    5.0

    Excellent Stay

    subha b.

    It is a very good property with good staff. The food is really good and the rooms are very clean. I am looking forward to visiting again

    Travel Month: Aug 2025

    Room: Classic Room

    1.0

    Terrible Stay

    siwangini d.solo

    The worst experience I had in this hotel everytime I visit.The AC was not working at all. I requested for one extra plate and the room service women asked me it will charge Rs.50 per plate. The water was too smelly.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Classic Room

    5.0

    Cool Stay

    poulami t.business

    Clean Rooms , Nice Staff. Over all a good experience. The location of the hotel is very much near to the local markets.

    Travel Month: Jul 2025

    Room: Classic Room

    1.0

    Terrible Stay

    anurag t.

    My personal review 1. Check in- Despite being a delay check in, Room was not ready& we have to wait for 1hr to get room. 2. Cleanliness & Hygiene- Diry room, toiletries missing, Improper cleaning.

    Travel Month: Jul 2025

    Room: Classic Room

    Citrus Prime Raipur has replied on Sat Jul 26 17:21:10 IST 2025

    Dear Mr Anurag Tiwari,We sincerely apologize for the delay during check-in and the issues you faced with cleanliness and missing toiletries Your feedback is important to us and we are taking immediate steps to improve our services Thank you for bringing this to our attention.

    4.0

    Good Stay

    aftab a.couple

    ....................................................................................................

    Travel Month: Jul 2025

    Room: Classic Room

    Citrus Prime Raipur has replied on Sat Jul 26 17:19:30 IST 2025

    Dear Mr Aftab Alam ,Thank you for your feedback and ratings We're glad you were satisfied with the location and cleanliness. We appreciate your input on washroom cleanliness and will work to improve further Looking forward to your next visit.

    4.0

    Nice stay

    dhananjay g.couple

    A truly relaxing and enjoyable stay. The hotel's elegant design and top-notch amenities created a peaceful atmosphere. The attentive staff catered to my every need, making my stay comfortable and memorable

    Travel Month: Jun 2025

    Room: Classic Room

    5.0

    Excellent Stay

    mahendra p.family

    verry good staying,The Staffs are very good , Neet and clear Room , Toilet are Good , Restaurant food are very testi and Goo verry good staying,The Staffs are very good , Neet and clear Room , Toilet are Good , Restaurant food are very testi and Good

    Travel Month: Jun 2025

    Room: Classic Room

    2.0

    Ac of room was not working

    pradeep s.business

    I am the regular customer of Citrus, Ac of room was not working, we are not able to sleep , even after lodging complaint,

    Travel Month: Jun 2025

    Room: Classic Room

    4.0

    Nice Stay

    ajay p.couple

    neat n clean room 😎 well behaved staff .. Location good nicely maintained restaurant and good quality was also good

    Travel Month: Jun 2025

    Room: Classic Room

    5.0

    Excellent Stay

    s s.family with 1 kid

    We had a Comfortable stay. the staff was excellent - one of the best customer service at hotels seen lately . The proximity from airport and approach to city is good.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Classic Room

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