Citrus Prime Raipur

Citrus Prime Raipur has replied on Mon Nov 24 16:36:10 IST 2025

Dear Mr Amit Chakravorty, Thank you for sharing your feedback. We're glad to hear you liked the location. However, we apologise for the issues you faced with the food and service, especially during breakfast. Your comments are important to us, and we'll work to improve these areas for a better experience in the future.

Citrus Prime Raipur has replied on Mon Nov 24 16:40:50 IST 2025

Dear Mr Akshay Kalbande, Thank you for your feedback. We sincerely apologise for the issues you faced with the bed linen and bathroom blockage. It's disappointing to hear that the problem wasn't fully resolved. We’ll be addressing these concerns immediately to ensure a better experience. We're glad you appreciated the location and sunlight, and we’ll work to improve service quality as well. Thank you for bringing this to our attention.

Citrus Prime Raipur has replied on Mon Nov 24 16:44:36 IST 2025

Dear Mr Jitu Maharana, Thank you for your review. We apologise for the service issues you encountered and for the missing cold drinks in the fridge. We're glad you liked the room's ambience, and we’ll work on improving the availability of amenities and service to ensure a better experience in the future.

Citrus Prime Raipur has replied on Mon Nov 24 16:46:57 IST 2025

Dear Mr Rishi Agrawal, Thank you for your fantastic review! We're thrilled to hear you had a pleasant stay at Citrus Prime Raipur. It’s great to know that you found the rooms clean, the location convenient, and the staff helpful. We’re especially glad you enjoyed the breakfast buffet! We look forward to welcoming you again for another wonderful stay.

Citrus Prime Raipur has replied on Mon Nov 24 16:47:47 IST 2025

Dear Mr Kunal Krishna, Thank you for sharing your feedback. We're glad to hear you enjoyed the food, although we understand there were limited options. We apologise for the location not meeting your expectations and the impact of the surrounding noise and dust. Your comments on the facilities are valuable, and we’ll work on making improvements in these areas for a better experience.

Citrus Prime Raipur has replied on Mon Nov 24 16:49:04 IST 2025

Dear Mr Rohit Kerketta, Thank you for your positive review! We’re delighted to hear you had a great experience with the food, service, and staff. We look forward to welcoming you back for another amazing stay!

Citrus Prime Raipur has replied on Mon Nov 24 16:50:24 IST 2025

Dear Mr Nikhil Wadhwani, We sincerely apologise for the issues you faced during your stay. Cleanliness and comfort are top priorities for us, and we're deeply concerned to hear about the bed bugs, mosquitoes, and odour. Your feedback is taken seriously, and we’ll be addressing these problems immediately to ensure a more pleasant experience in the future. Thank you for bringing this to our attention.

Citrus Prime Raipur has replied on Mon Nov 24 16:52:34 IST 2025

Dear Mr Dhyanendra Singh, Thank you for your kind feedback! We're happy to hear that you had a comfortable stay and enjoyed the service and room service. We look forward to hosting you again soon!

Citrus Prime Raipur has replied on Mon Nov 24 16:54:42 IST 2025

Dear Mr Vishal Udhani, We deeply apologise for the disappointing experience you had during your stay. The issues you mentioned regarding room conditions, hygiene, and the handling of your luggage are completely unacceptable, and we are extremely sorry for the distress caused. This is certainly not the standard we aim to provide. We are addressing these concerns immediately with our team to ensure such incidents do not happen again. Thank you for bringing these matters to our attention.

Citrus Prime Raipur has replied on Mon Nov 24 16:55:58 IST 2025

Dear Ms Pallavi Singh, Thank you for your feedback! We're glad you enjoyed the food and found the location and facilities to your liking. We hope to welcome you again for another pleasant stay!

Citrus Prime Raipur has replied on Mon Nov 24 16:57:41 IST 2025

Dear Mr Nikhil Sahu, We sincerely apologise for the confusion regarding your booking and the extra charges. This is certainly not the experience we want to provide. We understand how frustrating this situation must have been, and we will investigate this further to ensure such issues don’t occur in the future. Thank you for sharing your concerns, and we hope you'll reconsider us for your future stays.

Citrus Prime Raipur has replied on Mon Nov 24 16:59:03 IST 2025

Dear Mr Amit Sharma, Thank you for your feedback. We're glad you liked the location and found our staff courteous. We apologise for the condition of the rooms and the food not meeting your expectations. We’ll work on improving these areas to provide a better experience in the future.

Citrus Prime Raipur has replied on Sat Jul 26 17:21:10 IST 2025

Dear Mr Anurag Tiwari,We sincerely apologize for the delay during check-in and the issues you faced with cleanliness and missing toiletries Your feedback is important to us and we are taking immediate steps to improve our services Thank you for bringing this to our attention.

Citrus Prime Raipur has replied on Sat Jul 26 17:19:30 IST 2025

Dear Mr Aftab Alam ,Thank you for your feedback and ratings We're glad you were satisfied with the location and cleanliness. We appreciate your input on washroom cleanliness and will work to improve further Looking forward to your next visit.