When I arrived at the property at 11:10 PM, there were no lights on at the reception, which made it difficult to locate any staff. After I knocked on the door, a staff member opened the main entrance and informed me that I would need to wait for 15 minutes as the room was not yet ready.
Once we were taken to the room, there was a strong unpleasant smell throughout the space. The bed sheets and all the laundry had a noticeable odor, and the bathroom was missing basic amenities such as slippers. Due to these issues, we decided to change the hotel and checked out of the property the following morning at 10:30 AM.