The property features clean and comfortable rooms, with some guests appreciating upgrades and late check-outs. However, the pool cleanliness and limited food options have raised concerns. The food quality varies, with some finding it underwhelming while others enjoyed certain meals. The staff is generally courteous and helpful, but service timings have been inconsistent. Connectivity issues and basic amenities like toiletries have been noted as drawbacks, impacting the overall experience for many visitors.