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Review Of Cardamam County Munnar

Pallivasal, Munnar | 6.7 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.4
    Good

    28 Ratings

    excellent
    32%
    very good
    25%
    average
    18%
    poor
    7%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 1
    • 3
    • 4
    • 3
    • 4
    • 4
    • 3

    Rating Categories

    • Location3.2
    • Cleanliness3.3
    • Facilities3.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Good cleanliness and well-maintained rooms are appreciated by guests.
    • The view from the property is breathtaking, especially from the balcony.
    • The location is peaceful and surrounded by cardamom plantations.
    • Access to the property is tough due to steep and narrow roads.
    Read more

    4.0

    Peaceful atmosphere. Good view from balcony

    jess j.couple

    The Road was not good enough. And tv and heater not worked. Otherwise it's good.

    Travel Month: Feb 2020

    Room: Premium Valley View Room

    1.0

    Very poor stay

    ajmal p.group

    Road is very bad only jeep riding.

    Travel Month: Feb 2020

    Room: Premium Valley View Room

    1.0

    Hard to find and road

    dilkush m.couple

    The entrance road was too risky don't go with your own car or bike. Very terrible roads with down roads.

    Travel Month: Jan 2020

    Room: Premium Valley View Room

    4.0

    Hard to find and poor administration by management and mmt

    santosh m.

    We booked the room for valley view but as we reached the property we were offered different room even after confirmation over telephone, we did not check-in and resolved the issue with owner. Calling MMT customer service was not helpful at all. One thing to add that all these hotels at tourist places don't even have the staff who can communicate with the guest in any language except Malayalam language which is very unconvincing when you have any issue as we faced.

    Travel Month: Dec 2019

    Room: Standard Premium Valleyview

    3.0

    Budget friendly place with difficult access

    shebin p.family

    Very difficult to take your car to the property. The slope is too steep and the Road is too narrow which can only accommodate a car at a time. The view from the balcony is very good. The place is peaceful. There are two rooms and a dining hall.

    Travel Month: Dec 2019

    Room: Budgeted Family Room

    4.0

    For group of friends

    vineesh v.group

    The photos that shown in this are the top floor that only for couples and for group of friends they will the basement section. The balcony view of both are awesome. Place is calm and peaceful, best for one night stay.

    Travel Month: Dec 2019

    Room: Budgeted Family Room

    3.0

    Location is awesome, but very hard to reach and go out. Road is very dangerous

    nikhil g.couple

    Good things- 1. View from hotel is excellent. No doubt you will love it. 2. Silent place. Very good sun rise view right through bed. 3. Good cleanliness. 4. Helpful manager. Bad things- 1. Very dangerous road, only skill driver can drive car, around 300 meters. 2. Safety problem. Located in right front of jungle. And only door key lock. No door latch. Also no window grill. 3. You can't do anything after 6 pm. Very unsafe outside no road light and nothing to visible outside.

    Travel Month: Nov 2019

    Room: Standard Premium Valleyview

    1.0

    Avoid it, terrible hotel

    nitesh k.couple

    Hotels doesn't provide food, no nearby hotels or restaurant. Breakfast will be provided from outside. Location is very remote and road to that hotel is very steep (difficult for car, jeep can go). Rooms were dirty and cockroaches were roaming on beds and insects were flying, though out the premises. No cleanliness, no toiletries, no towel, no TV connection (only TV was there). Almost all room walls are made of wood, only look is given like a wall. No sound privacy in the hotel.

    Travel Month: Nov 2019

    Room: Standard Premium Valleyview

    4.0

    Good for homestay

    shridhar l.group

    Hot water not early in the morning. Good location, natural sight. No food or tea service available.

    Travel Month: Nov 2019

    Room: Budgeted Family Room

    Cardamam County Munnar has replied on Fri Nov 22 12:30:46 IST 2019

    Dear guest, greetings from Cardamam County! We would like to thank you for taking out valuable time on sharing feedback on our services and about the property, all such feedback's helps us to improve our offerings, we have noted the concerns raised by you and will look into it on priority. We would be glad to have in our property on your next visit to enjoy our improved services. Best regards, Cardamam County.

    4.0

    Peaceful atmosphere

    lejin k.group

    Value for money, morning view in balcony, priceless cardamom farm.

    Travel Month: Nov 2019

    Room: Standard Premium Valleyview

    • user photos

    Cardamam County Munnar has replied on Tue Nov 12 16:50:51 IST 2019

    Dear guest, greetings from Cardamam County! Thank you for taking the time to share your wonderful review following your recent stay at Cardamam County. We are thrilled to read we exceeded beyond your expectations and enjoyed all aspects of your stay. Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future. Best regards, Cardamam County.

    5.0

    Excellent Stay

    fariha i.family

    Location was good. It would be good to add food facility for dinner.

    Travel Month: Nov 2019

    Room: Standard Premium Valleyview

    Cardamam County Munnar has replied on Tue Nov 12 16:46:12 IST 2019

    Dear guest, greetings from Cardamam County! We are delighted to understand that you have enjoyed the hotel and our facilities. And the location of our hotel has brought conveniences to your trip. Thank you once again for the compliments and we will share with our team. We look forward to having you back at Cardamam County.

    3.0

    One day stay

    kunal s.family

    Location and accessibility to hotel is difficult. Place is good, rooms are good but still few things need to be improved.

    Travel Month: Oct 2019

    Room: Standard Premium Valleyview

    Cardamam County Munnar has replied on Thu Oct 31 14:34:28 IST 2019

    Dear guest, greetings from Cardamam County! We would like to thank you for taking out valuable time on sharing feedback on our services and about the property, all such feedback's helps us to improve our offerings, we have noted the concerns raised by you and will look into it on priority. We would be glad to have in our property on your next visit to enjoy our improved services. Best regards, Cardamam County.

    1.0

    We had to stay in another hotel nearby

    renjith t.group

    Our room was given to someone else even after calling them and confirming that we will be a little late to reach and we had to take another room in the near by place which was arranged by the hotel manager

    Travel Month: Oct 2019

    Room: Budgeted Family Room

    5.0

    Excellent place

    senthil s.group

    Isolated places in middle of cardamom plantations, place was clean and has good views, special thanks to Mr. Paul, he was very friendly and arranged all we need for a pleasant stay.

    Travel Month: Oct 2019

    Room: Budgeted Family Room

    Cardamam County Munnar has replied on Thu Oct 31 14:36:28 IST 2019

    Dear guest, greetings from Cardamam County! We are delighted to understand that you have enjoyed the hotel and our facilities. And the location of our hotel has brought conveniences to your trip. Thank you once again for the compliments and we will share with our team. We look forward to having you back at Cardamam County.

    1.0

    Terrible experience

    roy a.family

    Terrible experience. Photos shown are not at all matching with the actual room we got. Rooms and bathroom were so small and congested. Location is so steep and it was difficult to drive the car back from the room location to main road as it was raining and road was slippery and narrow. Not for family.

    Travel Month: Oct 2019

    Room: Budgeted Family Room

    5.0

    Nice

    jigar p.loyalty-iconfamily

    Very good view and nice property in this price.

    Travel Month: Oct 2019

    Room: Standard Premium Valleyview

    • user photos

    Cardamam County Munnar has replied on Sat Oct 19 10:22:14 IST 2019

    Dear guest, greetings from Cardamam County! We are delighted to understand that you have enjoyed the hotel and our facilities. And the location of our hotel has brought conveniences to your trip. Thank you once again for the compliments and we will share with our team. We look forward to having you back at Cardamam County.

    2.0

    Not so good

    amith r.solo

    The hotel is situated in a hard to reach area with no shops or restaurants Around. Difficult to drive car in the single lane Road connecting hotel to main Road. Need to climb a steep slope to reach the main Road itself. Tv was not working according to the staff. Cleanliness was not upto the mark. No Bath towels provided. Staff is friendly but service not good.

    Travel Month: Oct 2019

    Room: Standard Premium Valleyview

    3.0

    2 days stay with my family

    mohan r.family

    Cleanliness was average, 1 of the room we booked had a big glass window facing the road which was not comfortable for couples to stay. View from the other room was good, both the room's had issue with the water in the washroom one of the washroom flush was not working, the hotel is located in a valley for which the approach road was very steep, narrow and jeeps belonging to the other resorts in the valley were running up and down continuously which makes very unsafe to drive through. The road was almost 45 to 60 degrees steep. If you don't have a vehicle it is very tough to get in and out of the location. If you want to book this villa and want to go there in your vehicle make sure it has good conditioned tires, breakers, and enough power. It is not possible to reach the location in rain by foot or vehicle as the rainwater floods through the road.

    Travel Month: Oct 2019

    Room: Standard Premium Valleyview

    5.0

    Service

    mohanasundaram m.couple

    Hospitality is excellent. The rooms are well maintained and the view is amazing

    Travel Month: Oct 2019

    Room: Standard Premium Valleyview

    Cardamam County Munnar has replied on Mon Oct 14 16:24:26 IST 2019

    Dear guest, greetings from Cardamam County! We are delighted to understand that you have enjoyed the hotel and our facilities. And the location of our hotel has brought conveniences to your trip. Thank you once again for the compliments and we will share with our team. We look forward to having you back at Cardamam County.

    5.0

    Rooms with a good ambiance

    aiswarya g.couple

    The view from our room were just the best we could get for this price and the owner of the property was very helpful. I would totally recommend this place except for the location. Autos will charge 70 Rs just to go to the Main Road as it is a steep road.

    Travel Month: Sep 2019 (3-Night Stay)

    Room: Standard Premium Valleyview

    • user photos

    Cardamam County Munnar has replied on Mon Sep 30 13:07:29 IST 2019

    Dear guest, greetings from Cardamam County! We are delighted to understand that you have enjoyed the hotel and our facilities. And the location of our hotel has brought conveniences to your trip. Thank you once again for the compliments and we will share with our team. We look forward to having you back at Cardamam County.

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