Extremely rude staff. While checking in, r help with my luggage. The receptionist mentioned "why don't you ask your auto wallah to get it inside your room" what kind of receptionist allows outside drivers to get inside a guest 's room ? only when i kept on requesting (because my luggage very heavy) did the help. Except the entrance and exterior, none of the images match. No toiletries provided in washroom. The cabinet was locked and a sofa was pushed up against it so that no one can look inside. Water from washroom and sink flooded on the room. At night (around 9:30, there was no one at the entrance and the main door of the hotel was wide open. No security personnel or receptionist - any stranger could have entered. I stayed on 10th, it was a very stormy evening and the entire hotel corridor, stairs and passages alike, were left without electricity. It felt like a very bad, scary, detached part of the world. A godforsaken place. Feeling helpless, i had to leave early on 11th, even though my booking was till 16th. I demand to take action. This experience feels like an unreal nightmare. Please take action.