The property enjoys a prime location near Vadapalani temple and the metro station, making it accessible. Guests appreciate the proximity to eateries, especially Saravana Bhavan, and complimentary breakfast is often noted positively. However, many reviews highlight severe issues like cleanliness, poor maintenance, and pest problems, with several guests facing stinky rooms and malfunctioning amenities. While some staff are friendly, overall service is inconsistent, leaving many unsatisfied with their experience.