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Review Of Hotel Rathnavel Towers Annex

Pallavaram, Chennai | 7 minutes walk to Pallavaram Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    28 Ratings, 12 Reviews

    excellent
    36%
    very good
    32%
    average
    11%
    poor
    7%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 1
    • 4
    • 4
    • 3
    • 4
    • 3
    • 4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's proximity to the airport and access to nearby restaurants and shopping. Housekeeping and staff service receive positive mentions for being friendly and efficient. However, several reviews highlight issues like cleanliness, with cockroaches and unpleasant cigarette smells reported, alongside a lack of basic amenities and parking facilities, making for an average overall experience.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    s a.

    It's a very bad experience. 1. No parking facilities 2. The room is not clean cockroaches everywhere 3. They are not providing toothbrushes and toothbrushes 4. Beds and towels aren't washed. K haven't taken any photos.

    Travel Month: Dec 2024

    Room: Standard Double

    Hotel Rathnavel Towers Annex has replied on Tue Dec 10 15:42:08 IST 2024

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    3.0

    Average Stay

    anuradha s.loyalty-icon

    The stay was average. I booked this hotel because it’s near to airport, which is a plus for this hotel. They do not have a restaurant which is negative. Overall stay was ok.

    Travel Month: Aug 2024

    Room: Standard Double

    Hotel Rathnavel Towers Annex has replied on Mon Sep 02 17:17:27 IST 2024

    Dear Anuradha Singh , Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

    3.0

    Average Stay

    pralhad c.loyalty-iconbusiness

    Small rooms. Incomplete toiletries. Very old disco-loured towels, no blanket, no complimentary water bottle. Room was clean enough. So were the bedsheets. So it's kind of good place to stay for one night. But again expensive for the amenities.

    Travel Month: Jan 2024

    Room: Deluxe Room

    Hotel Rathnavel Towers Annex has replied on Sat Jul 13 16:47:53 IST 2024

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    1.0

    Terrible Stay

    satish k.

    Room is full of cigarette smell, family suffered a lot with this stay. Stay away from this hotel

    Travel Month: Oct 2023

    Room: Deluxe Room

    Hotel Rathnavel Towers Annex has replied on Sat Jul 13 16:46:51 IST 2024

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    2.0

    Poor Stay

    barathiraja k.

    Simply saying i had no seen any stay from make my trip this much terrible for me. In reception they are not allowing guest for the visit telling that guest should wait in reception and see the customer. I had not even stayed at night i check out at 9 pm. But they are asking for extra fee for my visitor

    Travel Month: Aug 2023

    Room: Standard Double

    Hotel Rathnavel Towers Annex has replied on Thu Aug 24 13:13:54 IST 2023

    Sorry to say You have booked the room for a Two person only. My hotel is for a family stay but you have booked a room for party purposes and extra persons are not coming for a meeting they have stayed in a room for more than 6 hour. They have come for the party. so what we want to do. pls reply sir

    5.0

    Awesome

    gowrish f.group

    I would rate this 5/5 for the service and everything

    Travel Month: Apr 2023

    Room: Standard Double

    Hotel Rathnavel Towers Annex has replied on Thu Aug 24 13:44:27 IST 2023

    Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments . sir

    5.0

    Excellent Stay

    sushman s.

    The housekeeping was very nice and the service was great. The staff was very polite. Overall a very good experience.

    Travel Month: Apr 2023

    Room: Deluxe Room

    Hotel Rathnavel Towers Annex has replied on Thu Aug 24 13:45:30 IST 2023

    Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments . sir

    5.0

    Excellent Stay

    dharani b.loyalty-icon

    Well maintained rooms with cleanliness, 5 mins away from airport at a reasonable cost. Good staff, i booked a deluxe room with 2 double beds at 1300 rs unbeatable price

    Travel Month: Dec 2022

    Room: Deluxe Room

    Hotel Rathnavel Towers Annex has replied on Thu Aug 24 13:46:28 IST 2023

    Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments . sir

    4.0

    Good

    vijay a.loyalty-iconbusiness

    It was clean and good for business trip stay.

    Travel Month: Dec 2022

    Room: Standard Double

    Hotel Rathnavel Towers Annex has replied on Thu Aug 24 13:47:47 IST 2023

    Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again

    4.0

    It's just on the main road for all access

    gunaseelan r.loyalty-iconcouple

    Since its on the active area, easy to access all kind of restaurants, shopping, railway station and bus stop too

    Travel Month: May 2022

    Room: Deluxe Room

    Hotel Rathnavel Towers Annex has replied on Tue May 24 14:44:38 IST 2022

    Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again

    5.0

    Good service

    devanatha b.solo

    Wonderful place and staff

    Travel Month: Apr 2022

    Room: Deluxe Room

    Hotel Rathnavel Towers Annex has replied on Tue May 24 14:44:13 IST 2022

    Dear sir, thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.

    1.0

    Terrible Stay

    sampath k.family

    Reception person old man not good

    Travel Month: Sep 2021

    Room: Standard Double

    Hotel Rathnavel Towers Annex has replied on Thu Mar 17 12:17:36 IST 2022

    Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best wishes,

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