Guests have noted the property’s convenient location near Chennai Central Railway Station, which is a plus, but that’s where the positives seem to end. Many reviews highlight poor cleanliness, with rooms infested with cockroaches and unmaintained bathrooms. Service was frequently described as inadequate, with guests unable to get basic necessities like soap or clean towels. Mixed experiences were reported regarding staff attitude, with some noting courteous service amidst the overall disappointment.